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    Can't find cause of BSOD

    Discussion in 'Panasonic' started by krash kendall, Aug 13, 2009.

  1. krash kendall

    krash kendall Notebook Enthusiast

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    I've been reading this forum for a few months now and haven't found a solution to my BSOD problem. I have a CF-28 MkII 800mhz with 30gig hard drive. I currently have the stock RAM.

    The unit had no operating system or CD ROM when I got it (the unit was previously equipped in a local police car so was wiped clean before being sent to auction).

    I replaced the floppy drive with a CD/DVD ROM from Ebay and installed a legit copy of Windows XP Pro and Office 2003. I also installed a 10/100 ethernet card, Cat 5 port with integral antenna and Cisco 350 series WiFi adapter in the hidden slot that came from Ebay. I left the original modem card installed.

    I activated the touchscreen via the sticky in this forum and updated the "unknown VGA adapter driver" with the one from the Panasonic website specified for my full model #CF28PCJAZXM. There is still one unknown device in the device manager that I have disabled.

    The BSOD invariably appears when I am on the internet. I don't recall it happening while not on the internet. It has occurred at least ten times in the past couple weeks. I have reinstalled Windows three times now and have auto updates "on". I am now updated to SP3.

    Is there a preferred driver for the Cisco adapter that may solve this problem? Should I remove the dial-up card? The BSOD is unpredictable but always starts with an internet page hang-up.

    Any help is appreciated, and this site has already helped me out alot.
     
  2. Toughbook

    Toughbook Drop and Give Me 20!

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    You can look for an updated driver. What version of IE are you running? Or are you using Firefox? If you are running IE8... Backup to IE7....

    Personally I don't like the Cisco card. I like the Engenous 600mW wifi card installed in the mini-pci card slot where the LAN card now sits. Then remove the modem, install a Modem/Lan card and slide in the wifi card. This will require a little modification for the wifi antenna... But there are many types of antennas that you can install.

    Also... Have you tried going onto the Internet now via wired LAN instead of wireless to see if it is the card or the program?

    Please test more and let us know...
     
  3. krash kendall

    krash kendall Notebook Enthusiast

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    I haven't used the Cat 5 port since activating serial bus B. I'll give it a try and attempt to work pages at warp speed.

    I am on IE8. Pardon my ignorance, but how would one revert back to IE7?
     
  4. Alex

    Alex Super Moderator

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    The old cisco card will probably not have any updated drivers
    The unknown device is the hotkey drivers
    You don't have any additional ram installed, just the built-in?



    Alex
     
  5. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Internet Exploder 8 is not exactly the best Internet Browser in the world... I'd rate it about 11111th, somewhere between a dead trout and George Bush's head. I've said it before, I'll say it again: USE ANY OTHER BROWSER, BUT DON'T USE IE.

    IE is a core process in Windoze; as a result, it has privileges that other processes DO NOT HAVE. This is why you're hearing every other day about a new exploit for IE; it's JUST TOO EASY TO TAKE ADVANTAGE OF.

    Simply by NOT USING IE; by using ANY other browser, you are now using a process which has NO SPECIAL PRIVILEGES on your system, and that is MUCH safer.

    Added to this is the fact that MicroSuck COMPLETELY redesigned IE 8; supposedly to be "standards compliant". This might have been a good idea, except all the whine@ss web developers who'd gotten lazy taking advantage of "optimizing for IE" suddenly pitched a screaming tantrum, so M$ hatcheted together the clusterflop which is IE8, and now ALMOST EVERY MAJOR MANUFACTURER of hardware is having compatibility issues.

    Run, don't walk to the nearest exit. IE8 is an idea whose time NEVER CAME.

    mnem
    Friends don't let friends use IE.
     
  6. krash kendall

    krash kendall Notebook Enthusiast

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    I believe the hotkey driver was included in the touchscreen/touchpad driver package that I installed. The readme file states it's there and the hotkeys function. There is currently no additional RAM installed, although I am watching a KTM TP133/512 listing on Ebay.

    Also, BSOD did occur a couple times when coming out of lid closed, overnight hibernation when left the unit on.
     
  7. krash kendall

    krash kendall Notebook Enthusiast

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    mnem,

    That is an awesome post....point taken.

    Krash.
     
  8. Psych0Thrasher

    Psych0Thrasher Notebook Evangelist

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    To go back to IE8 all you should have to do is uninstall 8 via the add/remove hardware app in the control panel. then just reboot and it should have IE7 on there

    EDIT: ha when I posted this Alex had the last post. I do agree with mnem with using something different as a browser. I read somewhere that google chrome actually does much better than mozilla. And I'm about to change over to chrome myself on my Vista computer because Mozilla is really unstable in vista for some reason. But since you are running XP I would recommend Mozilla, never had a problem with it on XP
     
  9. Alex

    Alex Super Moderator

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    As Psych0Thrasher has suggested download and try Chrome
    And report back
    I use ie7, and have tried ie8 with compatability issues
    The hotkey download is separate from the touchscreen, but is installed the same way
    Just go into unknown device and direct it to c/utilities/hotkey

    Alex
     
  10. Toughbook

    Toughbook Drop and Give Me 20!

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    Jesus.... After reading the dwagon's post... I about spit perfectly good Jack out my nose! Not good... But good if you know what I mean....

    Yes... Nuke IE8... Uninstall it and use IE 7 or Firefox or one of the others.

    Also... I don't recommend hibernating until you have everything operating perfectly. Just a thing with me.

    Also... The hotkey driver was NOT included with the touchscreen. The "?" in your Device Manager is the Hotkey Driver. You need to download it from a Panasonic site based upon your model number. Then you unzip it and go into device manager. Click on the "?" and tell it to update the driver and point it to the folder where the hotkey driver is. (Usually C:\Util\Hotkey or similar.) That should install it.

    You should install the chipset driver first, then video, then sound... Then whatever... (As far as I am concerned) Others may say different after the sound driver.
     
  11. krash kendall

    krash kendall Notebook Enthusiast

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    In the time it took you to post, I already got the hotkey driver (I had incorrectly been looking for the unrecognized hotkey's' driver last week) installed and restarted - now no unknown devices!

    I can now address the browser issue.

    You guys rock.

    Krash.
     
  12. Psych0Thrasher

    Psych0Thrasher Notebook Evangelist

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    LOL you almost made me drop a Bud on my non-toughbook with that comment, rick. It is apparent that the dwagon isn't a big fan of Microsoft. and yes I know, shame shame for my lack of toughbook use

    Anyway..... Go with Mozilla Firefox first because I know for a fact that this browser works sooper dooper fantastic with WinXP. If you choose Chrome I can no longer help you :)
     
  13. krash kendall

    krash kendall Notebook Enthusiast

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    Bah! I switched to Chrome in between your posts!

    With the drivers and browser switch, no BSOD yet!

    Krash.
     
  14. Psych0Thrasher

    Psych0Thrasher Notebook Evangelist

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    chrome should work just as well, I was just saying it that way since I haven't really had much of a chance to use it. Only used it enough to know it works
     
  15. krash kendall

    krash kendall Notebook Enthusiast

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    It has been a few hours now of constant computer use since making the suggested driver upgrades and browser changes. All seems well! By the way, Google Chrome is way faster then IE and in addition to my earlier post - Taking the time to find the correct VGA adapter driver will make your touchscreen much more responsive - don't settle for windows default.
     
  16. Psych0Thrasher

    Psych0Thrasher Notebook Evangelist

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    We are always happy to help. You may have inspired me to try Chrome on my vista machine. For some reason I seem to be holding a grudge against IE, sad thing is I don't even know why :)

    Dan
     
  17. krash kendall

    krash kendall Notebook Enthusiast

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    Okay, I spoke too soon. Been BSOD down for the past half hour. The common fault is to the effect of "Size of.....Local Settings file....Temp..."Some gobballygoop"...invalid.
     
  18. canuckcam

    canuckcam Notebook Evangelist

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    Start by taking a picture of the BSOD itself, it gives some info on who the culprit is. It'll show the driver name that caused it if it is in fact driver-related. Do it a few times to see if it's a certain process that kills the computer. It'll be a good thing if it's consistent. Bad if it's not! Random BSOD are hard to diagnose.. even worse if it's failing hardware components!

    Could also be a corrupted file on the hard drive... bad RAM... bad motherboard...

    I had a case of a bad LAN card once! Still worked, just transfers were really slow. That was a good head-scratcher.

    (oh gawd... your signature just reminded me of that Marineland jingle..aAHHHHHH!!)
     
  19. echidna3

    echidna3 Notebook Guru

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    i had a dodgy ram issue that would cause bsod at the most random and inconvenient times!!

    oh yeah firefox or chrome FTW. ie sucks
     
  20. Silver Trooper

    Silver Trooper Notebook Deity

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  21. Toughbook

    Toughbook Drop and Give Me 20!

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    Okay... Let's keep politics out of the forum... Personally I keep waiting for the asteroid to hit and wipe them ALL out... Then the strong will survive... And the crafty and intelligent... And those with Toughbooks! :)
     
  22. Silver Trooper

    Silver Trooper Notebook Deity

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    Oh TB, just having a wee bit of fun! Besides, it's interesting sometimes to throw out a comment just to see who is watching!
     
  23. krash kendall

    krash kendall Notebook Enthusiast

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    KERNAL.STACK_INPAGE.ERROR

    or,

    KERNAL.DATA_INPAGE.ERROR

    seem to be the most prevalent BSOD messages.
     
  24. Psych0Thrasher

    Psych0Thrasher Notebook Evangelist

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    I am leaning toward a bad hard drive or possible bad optical from what I'm getting on the subject. Try taking out the optical drive and see if you still get the error. If so then try to load a different hard drive in there to eliminate that.

    Try and give use the rest of the error code Example: "Stop 0x00000077"
     
  25. krash kendall

    krash kendall Notebook Enthusiast

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    The first or second time it happened, upon disk checking after restart, windows stated the hard drive had an unrepairable error. However, I appeared to overcome this by reinstalling windows and haven't had that tragic message since.

    If I were to change the hard drive, how would I activate my genuine Windows and Office packages when they have already been associated with the current hard drive?
     
  26. krash kendall

    krash kendall Notebook Enthusiast

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    Update:

    I purchased Registry Patrol after the free scan found 77 errors of which only 7 could be repaired with the free copy. The ActiveX/COM registry had 11 high threat level errors and the Windows shortcuts had several high threat errors as well. The promising thing is that the device drivers showed zero errors.

    This is the article that sent me there:

    BSOD Cure?
     
  27. Psych0Thrasher

    Psych0Thrasher Notebook Evangelist

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    Don't erase the drive until you know for a fact that it was the drive that was the problem. Put in a different drive that you know works and do the XP and driver install. Almost every XP COA will activate multiple times now as Microsoft no longer seems to be interested in this OS since the arrival of Windoze 7 is near (or here already).

    In regards to the Office software, you should be able to talk to microsoft and get that squared away or if all else fails I have Office 2007 Premium that needs no activation, if you know what I mean :D

    Dan

    EDIT: I don't think those registry errors mean much as far as with the problem you are having. I have some similar to what you used and I get those errors all the time. It's more of a maintenance thing, to keep your computer registry optimized
     
  28. canuckcam

    canuckcam Notebook Evangelist

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    Just call into MS... I've had reformats every 6 months... called in twice a year to reactivate Office 2000 (back then) ... no questions asked, not even my name. I just had to give them the serial. Takes less than 5 minutes.
     
  29. krash kendall

    krash kendall Notebook Enthusiast

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    Thanks fellow Canuck!

    By the way, I updated the chipset and Cisco WLAN Adapter drivers from the Panasonic site and with the registry check I haven't had a BSOD all day. I am not confident the problem is solved, but so far so good.
     
  30. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Aww, come on Trooper... gimme a break. I don't care how conservative you are, you cannot POSSIBLY believe that Dubya did ANYTHING for this nation except make sure he and his cronies got rich, both from the destruction of the American middle class, and from the deaths of American soldiers.

    He followed in the footsteps of the rest of his ancestors, like his father with ContraGate & IranScam getting American arms into the hands of the very people we were fighting, all the way back to Herbert Walker Bush, who was known as "Hitler's Angel" for bankrolling the Nazis years after the Allies declared a moratorium on business with the Axis nations, until the Fed PADLOCKED THE DOORS OF HIS BANKS and froze all his assets.

    You don't like Democrats, fine. But George W Bush was the WORST President of all time, and I'm including Tricky Dicky in that lot. And Dub was just the latest from a whole family of d-bags.

    mnem
    Actually, he was NEVER ELECTED to the office...
     
  31. krash kendall

    krash kendall Notebook Enthusiast

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    mnen,

    The page now reads:

    GWB_ERROR/RE:WMD_IN/IRAQ


    ....I seriously hope everybody has a sense of humour here.
     
  32. toughasnails

    toughasnails Toughbook Moderator Moderator

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  33. Toughbook

    Toughbook Drop and Give Me 20!

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    Jesus.... As much as I agree with you... Down Boy!

    Let's please keep this to Toughbooks... Or take it over to the OT forum...

    Or agree with me... 99.5% of ALL US residents are flaming Idiots! :no: :yes: (Of course... Not the forum members here! :))

    If you have the vision to see 150 years out.... You'll see that the asteroid impact would do us much better.... :realmad:
     
  34. Silver Trooper

    Silver Trooper Notebook Deity

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    Unfortunately, I could sit here and say the same about the Kennedy "dynasty" (which seemingly will never go away or die) and all the ills of that family. Or even go back as far as FDR and his policies. But for every bad liberal/demo that I could come up with, there would be someone else on the other side of the fence that would do the same and on and on.... I am just very worried that the damage that is being done to the entire US by the current "axis of evil" will take decades to fix, if it ever can (if they can get their policies to pass). Hopefully, now that the Kool-Aid is starting to wear off, people are starting to realize that just maybe they didn't get quite what they were hoping for during the election (as if that would come as a surprise to anyone on either side of the fence!)

    ...as he slowly walks away from the soapbox...
     
  35. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Good lord... you really DO listen to Rush & Bill-O, doncha?

    I'm sorry... there is no hope for this... I'm quoting historical fact, you're regurgitating ideology. If you choose to indulge in this delusion, fine... but please, don't expect me to believe the lies you tell yourself.


    mnem
    *~You ally yourself with those who forged your chains, I seek to break them.~*
     
  36. Silver Trooper

    Silver Trooper Notebook Deity

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    I actually do not expect you to believe anything that I have to say, and I have no intentions of trying to convince you to accept/understand/believe anything other than what you already feel in your heart/mind to be true. I am just glad that we still live in a country where we can both express these opinions without fear of retribution (other than the wrath of the dwagon..which, of course, is always too cute for words).
     
  37. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Fair enough. Just remember when you're thinking of all the brave soldiers out there who fought to make that freedom possible, to also remember those civilians who fought at home to make this land a better place.

    My grandfather got a leg broken by Pinkerton men for joining the Machinists' Union in his shop, and my own mother was pistol-whipped by Police at a sit-in protesting to bring her friends & family home from Viet Nam.

    These sacrifices are no less important than those made by the Armed Forces; in fact, it is in many ways harder to make the well-considered decision to step out of the safety of your own home and be made a target by those who are supposed to protect you in your own neighborhood than to make the brash decisions of youth that very often lead to military service. Once you've made that decision, pretty much all the rest are made for you.

    It is no surprise to me that even though one is not considered wise or responsible enough to buy a beer at 18 one can enlist; if they raised the minimum age of enlistment to 21, they'd have a tenth as many such volunteers.

    mnem
    Schwerner, Chaney, Goodman.
     
  38. Silver Trooper

    Silver Trooper Notebook Deity

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    Having been in and out of the military 21+ years over the past 34 and a member of law enforcement for a couple, I have been exposed to both sides of your argument and can agree (in part) with much of what you say. I have also been witness to those same troops and law officers the victims of abusive behavior to the extreme of having death threats directed towards them and their families. I was just turning 18 when they lowered the drinking age back in 1971 (if you can die for your country, why can't you drink to celebrate it?), and trust me, I would much rather see it stay at eighteen until this country can change the social more's and stigmas that are attached. Kinda like trying to talk about in this country without being either too liberal or too conservative. Sometimes the Europeans do get it right. Oh well, enough of the preachin'. Gotta quit here before TB gives birth to kittens. Mnem, its been a pleasure as always, truly.

    Silver

    "We have met the enemy, and he is us"
     
  39. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Agreed.

    mnem
    Namaste.
     
  40. krash kendall

    krash kendall Notebook Enthusiast

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    Back to the topic, I'm in my second day now without a BSOD however on start-up the system hung-up for a bit before giving me the info screen "Windows has recovered from a serious problem" with the send report request.

    Everything seems fine so far.

    Any thoughts?
     
  41. Toughbook

    Toughbook Drop and Give Me 20!

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    I think you fixed it. Let it go for a while and see. If it rears its ugly head again, personally, I'd do one last reformat with the combined things you have done to fix it.

    ST & Mnem... I must say that you guys are amazing... As we know there will always be at least two sides to everything... Glad you finished it all in a classy way!

    Hats off to both of you!

    Rick
     
  42. Silver Trooper

    Silver Trooper Notebook Deity

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    Hey TB, if you think that was good, go over to the "Dumb RAM" thread and see what I said about you! Tee Hee!
     
  43. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Never, EVER let the "Bug Nazi" program phone home; all you do is give MS the satisfaction of knowing that their "Undisclosed Features" are working. ;)

    mnem
    It's all just information gathering for the alien brain control ray anyways; here, have a tinfoil hat...
     
  44. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Ehhh... You know the dwagon's a lover, not a fighter. Besides, I have to start setting a good example for my son SOMETIME...

    mnem<~~~ Father of the AMaZING BACKWARDS-FLYING BABY ~~~<<<
     
  45. Silver Trooper

    Silver Trooper Notebook Deity

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    mnem,

    Which browser are you using, I know it is NOT any of the IE's, but I was curious Mozilla...Chrome, something else (dwagon radar maybe?)
     
  46. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    On my XP boxes & my Xandros box I use FireFox; I've been using Mozilla since they were NutScrape. (Sheds a tear for FireBird & "delicious delicacies") ;) I've used Chrome, Opera, Safari even Lynx for fun... it was the bomb for newsfeeds & UseNet.

    There are a dozen other "Specialized-use" browsers I've tinkered with over the years; but right now it's mostly FireFox & Safari...

    mnem <~~~ Filing a petition with Mozilla to bring back pop-ups ~~~<<<
     
  47. Toughbook

    Toughbook Drop and Give Me 20!

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    You know... I was going to suggest this too. That is one of the first things I stop. I switch it to the "Tell me but don't send" I also uncheck the box that has "Allow other PCs to connect to this computer"....

    But that is just my setup... And the one's I sell...
     
  48. Alex

    Alex Super Moderator

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    Download and install HD Tune Pro
    The pro v allows you to use it for 15 days
    Run the tests on the hard drive
    You 30 gb is getting old and may might have some errors starting to show up
    I have replaced quite a few in cf-28's



    Alex
     
  49. Toughbook

    Toughbook Drop and Give Me 20!

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    I scrap all those old drives... I have a pile of them in the shop. I use them as storage for hard drives clones for different models. Then I still have a bunch... Every now and then I'll sell a bunch on ebay.
     
  50. Alex

    Alex Super Moderator

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    Yes I replace the old drives with the 160gb Samsung
    I posted on this before , but I will mention it again here
    I replaced a failing 30gb drive in a mk-2 or mk-3 cf-28
    The boot time after the replacement went down to less than 30 seconds
    Now, that was the best bang for the buck upgrade ever


    Alex
     
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