Cf28 touchscreen not working

Hi, Im Steve from the UK.

I have had a CF29 for some time now, brilliant peice of kit. Use it for work, had all the drop/water tests done on it outside and never lets me down (other than when a 24v battery drill got dropped on it but thats another story).

Anyway, I am trying to fix a cf28p (mk2) for my work.

They did say that the HDD was goosed. It took an age to get XP Pro on and then it wouldnt boot up. I took out the Wifi card and the modem and now seems to work all ok. Now setting up all the drivers from the .ca panasonic website and having difficulty getting the touchscreen to work.

have changed the mouse driver to the touchscreen driver, now has the calibration and test tool buut nothing happens.

Any thoughts?

Thanks, Steve

 

Read the sticky Here:

http://forum.notebookreview.com/showthread.php?t=210510

Follow the touch screen info exactly as written.
This worked for my 28 and all my 27s
Get the rest of the drivers and manuals here, many thanks to Modly

http://www.modly.org/Toughbook/

Bob

 

Thanks but I already read this (albeit after I had posted) and already followed that procedure myself. I have the calibration tool on screen but nothing happens when I touch it.

Steve

 

Are you touching AND HOLDING the calibration mark until it moves?

 

OK, but did you follow all the steps exactly?
If any of the steps are missed it will not work.
The confusing thing about this is that to install the touch screen you really have to instal the correct mouse driver, and follow all the steps.
If this still hasn't helped, post back here and maybe we can get more input form some of the others here.

Bob

 

Ok, I will re-install the ps/2 mouse, restart and try again, will post back. It may be that its goosed anyway.

I am just putting work SW on it now so will do this at same time.

Thanks

Steve

 

Done that, still not working. I touch the calibration point but nothing happens.

When selecting "have disk" it gives me 2 choices of touchscreen/touchpad. I have tried both.

For clarity its a CF28 MK2 (CF28PBJAZEM-C) which could well of been imported from USA, maybe canada.

Steve

 

Ok,, you are almost there,,,,,
Now re-install the mouse driver
Choose the PS/2 compatable mouse that it finds.
Choose, have disk, and then direct it to the mouse driver directory.

Bob

 

Sorry, I'm missing something here.

Why would I want to re-install the mouse driver, its the touchscreen I want to work.

I have reinstalled the ps/2 mouse, then back to the touchscreen driver and still not working, why would I go back to the ps/2 mouse driver?

Thanks

 

I believe it's because it shares some of the mouse's resources and during installation changes some of the mouse settings in the registry.

I had to do the same to get mine to work properly as well.

 

On my CF29 the mouse driver states its touchscreen/touchpad. If I install the driver for touchpad/screen from the links above then this is what the CF28 then says.

If I then go back to the PS/2 mouse it will say ps/2 compatible mouse and then the icon in the system tray goes and cant calibrate it (nor does it work).

Im completely lost.

I had noted that the touchscreen was disabled in the BIOS. I enabled that and now the touchPAD wont work either while the driver is set to touchscreen/touchpad.


Steve

 

Right, I guess everyone else is in bed seeing as your the other side of the world!!

Anyway, Seem to of fixed this. Not sure how!

As the pc was supposedly dead (our IT company said a new HD required at £300+) I took it home to have a look. Wouldnt boot up at all, just froze. After searching on MS Knowldge base and other forums I disabled or removed (or both) anything I could easily. (Wifi card/modem out, touchscreen disabled) etc.

Had the HD out the caddy and into a USB caddy to error check it, all ok. Placed back in PC and run Xp pro setup which took 24 hours+.

I think I pinned the problems down to not liking the modem while on install hence why it was removed. Maybe in doing this I disturbed stuff but I have just had a poke around inside, took off the screen cover and made sure all connectors were home, powered back on it WORKS!!

Goodness knows what it was but thanks for your time.

Now I found this forum, I may be around for my CF29, also thinking of getting a new PC, maybe a 18 or 30 depending on price as in UK they twice as much as USA.

Steve

 

Hi Steve,

Good job...Glad you got it going.

Oh, Almost forgot... Welcome aboard, Glad to have you here!!!

Cheers
Chuck