Hi
I have 2 toughbook cf-18's. One of them is an mk4(K) and the other mk3(F)
The mk4 works perfectly fine but I'm unable to get the OS to boot on the mk3. Here's what I've tried
Original hdd with windows xp - It comes up with an error directly after the bios post.
"We apologize for the inconvenience but Windows did not start successfully. blablablabla. It gives a couple of options
Safe Mode
Last known Good configuration
Start windows normally
If I select start windows normally/last known good configuration, the laptop just freezes. Safe mode - it loads some files but freezes when it reaches MUP.SYS
When I tried the hdd from other toughbook with Windows 2000 installed, it freezes on the loading windows screen.
Tried formatting the hard drive but made no difference, same problem. Both hard drives work fine in the other toughbook
Any ideas?
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toughasnails Toughbook Moderator Moderator
Welcome to the Panasonic Toughbook Forum
For starters you should take out the add memory, wifi card and see what happens.
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There's no additional memory in it, just the stock 512mb
I also tried reinstalling the OS via usb but it won't boot from it if that could point towards anything? I changed the boot order to no avail. I used this same method to install a fresh copy of xp on the other toughbook. -
Are you trying to swap the caddy between the Mk3 and the Mk4? If so that is your problem. The chipset is different between the two and that is why windows crashes.
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toughasnails Toughbook Moderator Moderator
I Have found the CF-18 a real pain in the butt loading the OS without the restore. If you can't figure it out I would look into getting the restore disk for it.
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toughasnails Toughbook Moderator Moderator
Well for one the recovery disk is different than a Windows XP disk because it is an image of the harddrive when it left the factory so you will not have to load any drivers at all. You will only need to load the three disk which takes about 35-40 minutes and you are done. There is a thread where I spent all one weekend trying to load the XP and all the drivers on my 18...kept getting the blue screen so I ended up getting the restore disk. Now I am not saying it will fix your problem but when I get a new to me Toughbook I get the restore disk before I do anything with it. I learned my lesson.
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Sometimes the CF-18 is "funny" about booting from usb.
Take the harddrive out and try booting a few times from usb(make sure bios setting are correct) Then reinstall the harddrive caddy and try it again from the disk.
http://forum.notebookreview.com/panasonic/651584-panasonic-toughbook-cf-18-thread-faq.html
That and some other tricks are in the above link. -
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MasterBlaster2039 Notebook Evangelist
I discovered the USB trick while trying to install windows xp from a USB-stick on a CF-18 mark1 and posted this a while ago on this forum. My trick is now also mentioned in the Cf-18 fack (I am a honoured by it. thanks !)
Yep. I also have a mark4 CF-18. I never had any problems using an external DVD-rom and an official Windows XP sp2 or Sp3 disk (NOT the panny restore disk). -
MasterBlaster2039 Notebook Evangelist
As i have several CF-18s and CF-M34s (and Cf-28s, cF-29s etc) , when i want to install a new win XP os, i use a harddrive image, that i have on my desktop pc. I take the harddrive of the toughbook and connect it with a harddrive-usb device, then i use Norton Ghost32 to burn the harddrive image on the harddrive. That works faster, about 5 mins to 12 mins (depending on the hd size). Always use the same size as the hd image. No problems at all. Just a hint for you, mister. If you succeed on installing your CF-18 correctly, i advice you to make a ghost-image.
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Hi I used the procedure list by a forum member. worked on Mk5.
It is rather long, I followed it STEP BY STEP and it worked, credit goes to forum member but I do not know his name as I cut and pasted.
HOWTO: Install Windows 7 on a CF-18 mk1 Digitizer
While I've already written the core of the information here in several posts on a different thread, there has been a request to summarize everything in one post, so I've created one here (and under a much more descriptive thread title). While this is based on my experience with a CF-18 "early" mk1 digitizer model, I hope that it may perhaps be beneficial to those with other models that share similar hardware. I have gone through this Windows 7 install process multiple times and have been able to reliably replicate Windows 7 installs by following these instructions.
Additionally, other users have reported using these steps as the basis for installing Windows 7 on newer marks or even CF-19s. I would be remiss if I did not give a special note of thanks to the following:
Slammer111 for his post on installing the Panasonic Misc driver
Toyo for noting the availability of Intel's Chipset/INF update
David O. for his report on installing on a CF-18 mk4
As best I can tell, all major functionality available under Windows XP Tablet PC Edition is available under Windows 7, too. In fact, a little functionality is actually gained, too:
Tablet PC Buttons - The three customizable Tablet PC buttons can now be assigned a "press and hold" action in addition to the existing "press and release" action
Background
The core Windows 7 System Requirements for 32-bit x86 machines are as follows:
1 gigahertz (GHz) or faster processor
1 gigabyte (GB) RAM
16 GB available hard disk space
DirectX 9 graphics device with WDDM 1.0 or higher driver
I have performed the following relevant hardware upgrades:
1.25 GB RAM
Mtron SLC Solid State Drive to replace the stock hard drive
Thus configured, the Windows Experience Index scores are as follows (scale of 1.0 to 7.9):
Processor: 1.7
RAM: 3.0
Graphics: 1.9
Gaming Graphics: 1.0
Primary Hard Disk: 5.9
The overall Windows Experience Index is determined by the lowest subscore, which in this case is Gaming Graphics at 1.0. However, these Toughbooks aren't designed for gaming, so that score doesn't matter too much to me; thus, I would consider a score of 1.7 (Processor subscore) to be more relevant.
Now, the steps--
Disclaimer: These instructions are geared for a digitizer model with a fairly basic set of hardware options. Under Microsoft Windows 7, a digitizer is required for Tablet PC. To quote Microsoft's Tablet PC Hardware Requirements page:
Tablet PCs must include a pen-based stylus ("Digitizer")
Thus, please do not expect official Tablet PC support for non-digitizer models.
Prepare to Download Drivers
Please refer to the stickied thread "The Ultimate Toughbook Resource Thread" for a current, active list of driver download sites.
Use 7-Zip to extract: If you have trouble extracting the drivers (e.g. you get an error message when attempting to run the downloaded self-extracting executable), try using 7-Zip, which is Open Source software. Open the downloaded *.exe in 7-Zip the same way you would load any other zip/archive file, and then 7-Zip will show you the files that downloaded self-extracting executable contains
This is only a subset of the Windows 7 drivers that are available for the CF-19 K/L. While there are some forty downloads or so, a number of the ones not listed are incompatible with the CF-18 hardware.
Download Drivers
Intel Chipset/INF Update Utility
Download the latest version for Windows 7 32-bit from Intel's Download Center
NOTE: Unfortunately, as of the time of this writing, Intel's Driver Update Utility is out-of-sync with what actually works. When visiting Intel's Driver Detection webpage while running under Windows 7, it has shown me that the chipset driver is outdated, but the driver link provided is to an XP-based version in the version 6.* series that won't install under Windows 7. From the Release Notes for 9.2.0.1030, this update covers the Intel 800 Series Chipsets. So, just manually find and download this driver instead of trying to let the driver detection tool find it for you.
Panasonic Windows 7 Drivers for the CF-19 K/L (yes, nineteen):
Panasonic common components
Touchpad driver
Panasonic misc driver *
Hotkey driver
Hotkey appendix application
Hotkey settings application
Tablet button manager
Tablet buttons driver
Panasonic notification utility *
Concealed mode utility *
Loupe utility *
Battery recalibration utility *
Wireless switch utility *
Wireless connection disable utility *
Display rotation tool *
Port replicator LAN driver
Bluetooth stack driver
PC info viewer application *
NOTES:
For other Toughbooks or CF-18's with different configurations, you may need to download additional drivers
All driver noted with an asterisk (*) depend on the Panasonic Misc driver. If you completed an earlier driver installation without the Misc driver, you can install all items marked with an asterisk (*) in order without having to go back and redo the entire installation.
Panasonic Vista Software for the CF-19F/G/H (mk2):
DMI Viewer
If you have a newer CF-18 with a SigmaTel audio device, you may need the following (thanks to David O. for the report on CF-18's with a SigmaTel device):
CF-19C/D/E (mk1) SigmaTel driver for Windows Vista
Realtek Driver for Windows 7:
Win7 32/64 Auto Installation Program for Realtek RTL8139
If the system has Intel 82852/82855 graphics, you will need the following:
Download the latest 82852/82855 drivers from Intel's website
The driver version I used was 14.19.50 for XP
Verify the BIOS is at the Latest Version
On the same Panasonic website used to download drivers, check the latest BIOS version for your specific hardware model (i.e. don't install a BIOS update created for a different hardware model)
If the BIOS version listed is newer than the current version, follow the BIOS update instructions for that version
Perform Initial Windows 7 Setup
1.Install Windows 7 to an empty partition (clean install)
2.Go to Control Panel > System and Security > Windows Update
3.Run Windows Update after the installation completes
1.Verify that you are connected to the Internet
2.Go to Start > Control Panel
3.Click "Windows Update"
4.In the list of options along the left column, click "Check for Updates"
5.You will likely see text that "important updates are available" and/or "optional updates are available"
6.Click either of those to view a list of the individual updates (drivers are usually listed as optional updates)
7.Select the updates to install
8.Click "OK" (in the lower-right corner) once you have selected the updates to install
9.Click the "Install Updates" button to begin the update process
Install the Toughbook Drivers
1.Intel Chipset/INF Update Utility
Run infinst_autol.exe
2.Panasonic Common Components
Run Setup.exe
3.Panasonic Misc Driver * (thanks to Slammer111 for information on the Misc driver)
1.Open the Device Manager
2.Expand the "System Devices" category
3.Right click on the Microsoft ACPI-Compliant Embedded Controller device and select "Update Driver Software"
4.Select the "Browse my computer for driver software" option
5.Select the "Let me pick from a list of device drivers on my computer" option
6.Click "Next"
7.Click "Have Disk..."
8.Select the folder that contains the file newmisc.inf from the Panasonic Misc Driver download
9.Click "Next"
10.An "Update Driver Warning" message will appear saying (among other things) Windows cannot verify that the driver is compatible with the hardware and that the hardware might not work correctly if the driver is not compatible.
11.Click "Yes" to continue installing this driver
4.Sound
For models with an Intel 82801DB/DBM AC '97 Audio Controller, skip this step
For models with a SigmaTel device, install the SigmaTel audio driver (thanks to David O for the report on CF-18's with a SigmaTel device)
Run Setup.exe for the Windows Vista SigmaTel driver
If that does not work, download and run the Windows XP version of SigmaTel driver for your particular CF-18 model
5.Touchpad Driver
1.Open the Device Manager
2.Expand the "Mice and other pointing devices" category
3.Right click on the PS/2 device and select "Update Driver Software"
4.Manually select the driver using steps similar to the following:
1.Choose to browse your computer for driver software
2.Click "Let me pick from a list of device drivers on my computer"
3.Click the "Have Disk..." button on the next screen
4.On the "Install From Disk" dialog, click "Browse"
5.You will want to use the folder containing driver fidmous.inf
6.Hotkey Driver
1.Open the Device Manager
2.Find the section that includes the "unknown" devices
3.Right click on one of the unknown device and select "Update Driver"
This unknown device is typically the first of of two unknown devices that will be listed
If you select the wrong unknown device, the install will fail. No worries, just pick the other unknown device.
4.You will want to use folder containing the driver hotkey.inf
7.Hotkey Appendix Application
Run Setup.exe
8.Hotkey Settings Application
Run Setup.exe
9.Tablet Button Manager
Run Setup.exe
10.Tablet Buttons Driver
1.Open the Device Manager
2.At this point, there should be just one "unknown" device
3.Right click on the unknown device and select "Update Driver"
4.Manually select the driver using steps similar to the following:
1.Choose to browse your computer for driver software
2.Click "Let me pick from a list of device drivers on my computer"
3.Click the "Have Disk..." button on the next screen
4.On the "Install From Disk" dialog, click "Browse"
5.You will want to use the folder containing the driver MeiTBtn.inf (found in the top level of the driver archive file extract; do not use the one in the amd64 folder)
6.Wait for the driver installation to complete; if the install fails, try the other unknown device
7.Manually copy meitbrc.dll to C:\WINDOWS\system32
8.Run MeiTBSet_STANDARD.reg to update the registry
11.Panasonic Notification Utility *
Run Setup.exe
12.Concealed Mode Utility *
Run Setup.exe
13.Loupe (Magnification) Utility *
Run Setup.exe
14.Battery Recalibration Utility *
Run Setup.exe
15.Wireless Switch Utility *
1.Run Delay.reg to update the registry
2.Run Setup.exe
16.Wireless Connection Disable Utility *
Run Setup.exe
17.Display Rotation Tool *
Run Setup.exe
18.LAN Driver for Realtek 8139
Run Setup.exe
19.Port Replicator LAN Driver
Run Win32\Setup.exe
20.Bluetooth Stack Driver
Run Setup.exe
21.PC Info Viewer *
Run Setup.exe
22.DMI Viewer
Run Setup.exe
23.Video Driver for Intel 82852/82855 GM/GME Devices
1.Preparation
a.Be sure there are no other video drivers installed (you will want to start out with just the standard VGA driver)
b.Extract the Intel 82852/82855 video drivers somewhere, but do not install anything
2.Turn Off the Digital Driver Signing Check
1.Create a shortcut on the desktop to cmd.exe
2.Right-click on the shortcut and select "Run as administrator"
3.When the command window opens, execute the following commands:
1.bcdedit /set nointegritychecks ON
2.bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
4.Reboot
3.Install the Video Driver
NOTE: This bit of rigmarole is necessary due to the Intel 82852/82855 device present in the CF-18 mk1; if your Toughbook has a video device that is better supported out-of-the-box in Windows 7, you will likely be able to skip these video driver steps. Without the right video driver setup, though, you won't be able to run the full display resolution.
1.Open the Device Manager
2.On the menu, go to Action > Add Legacy Hardware
3.Acknowledge the initial dialog screen
4.Select "Install the hardware that I manually select from a list (Advanced)"
5.Click Next
6.Select "Display Adapters" and click Next
7.Click the "Have Disk..." button
8.Navigate to the path where you extracted the Intel drivers. The ialmnt5.inf file will be in the Win2000 folder
9.IMPORTANT: Do not select the 82852/82855 GM/GME drivers, select the 945GM driver (yes, this is counter-intuitive)
10.If prompted to reboot, DO NOT REBOOT
11.If told the 945 device might not work right, acknowlege the error, then run Action > Scan for Hardware Changes
12."Intel(R) 82852/82855 GM/GME Graphics Controllers" and a "Mobile Intel(R) 945GM Express Chipset Family" devices should now be listed under "Display Adapers
13.Wait for Windows to finish doing its thing installing the drivers in the background. The first time through, there will be a tool tip from the system notification area stating that the 82852/82855 device has been installed, providing a visual indication; on subsequent runs, though, that tool tip might not appear, so watch the system notification area and give it time.
14.Disable the 945GM device
15.IMPORTANT: If you do not wait for Windows to complete the driver install process going on in the background prior to disabling the 945GM device, I have seen Windows 7 re-enable a 945GM device that had just been disabled. If the system is rebooted with the 945GM device enabled, Windows 7 will roll the driver back, and you will have to repeat the step.
16.Reboot
4.Verify the Video Driver Installation
1.Upon rebooting, Windows 7 may roll back one or more of your display devices to Standard VGA
2.Open Device Manager
3.Check the Display Adapters
4.If there is only one 82852/82855 GM/GME device, or if there is a new "unknown" device, precisely repeat the above driver installation section (include the instructions for disabling the 945GM device); in the case of an unknown device, run the "Update Driver" action for that device instead of running the generic "Add Legacy Hardware"
5.When everything is working, you should have "Graphics Properties" and "Graphics Options" menu items in the pop-up menu when you right-click on the desktop
6.The "Graphics Option" item should have sub-items for display rotation
7.Reboot and verify that Windows 7 no longer rolls back your display drivers after rebooting
5.Protect the Video Driver Installation
1.Go to Control Panel > System and Security > Windows Update
2.Windows will likely tell you that an important update is available
3.Click the "important update is available" link (do NOT click "Install updates")
4.Right-click on the "Intel Corporation - Display - Mobile Intel(R) 945 Express Chipset Family" update
5.Click "Hide update" from the context menu
6.If the display driver gets updated to what is currently on Windows Update, the system will revert back to the Standard VGA driver.
6.NOTE: When using a driver install hack different from the method described here, I have read reports that a system might Blue Screen when using Windows Media Player to play DVD's; however, alternate media players, such as VLC, reportedly do not exhibit this issue. I do not know if this method will have this same problem, but I thought I would mention this workaround in case someone does experience this issue.
Run Windows Update
NOTE: Be sure you have protected the video driver as noted in the "Install the Video Driver" section above
1.Verify that you are connected to the Internet
2.Go to Start > Control Panel
3.Click "Windows Update"
4.In the list of options along the left column, click "Check for Updates"
5.You will likely see text that "important updates are available" and/or "optional updates are available"
6.Click either of those to view a list of the individual updates (drivers are usually listed as optional updates)
7.Select the updates to install
Again, remember to exclude the Intel 82852/82855 display adapter
As of the time of this writing, the latest version of Realtek's RTL8139 Fast Ethernet driver is not available on Windows Update, so you may want to deselect this driver update if Windows Update still shows the update Publish date as 10/6/2008
Realtek
Driver Date: 7/23/2009
Driver Version: 6.111.723.2009
Windows Update
Driver Date: 3/31/2008
Driver Version: 6.108.331.2008
8.Click "OK" (in the lower-right corner) once you have selected the updates to install
9.Click the "Install Updates" button to begin the update process
NOTE: You may need to repeat the Windows Update process multiple times, especially after a clean install. Sometimes one run of Windows update will subsequently make other updates available. So, when you go back after the first set of updates have installed and and re-check for updates, there might be a few new updates there that hadn't been listed previously.
Configure and Customize Tablet PC Buttons
Tablet PC Buttons can be configured by going to Start > Control Panel > Table PC Settings dialog > Buttons tab, but I wanted to do more than what that dialog provides.
Turn Off Display - I wanted to set the press and hold action for the display rotation button to turn off the screen. Unfortunately, the Tablet PC Settings Control Panel Dialog only allows you to associate the "Turn the display off" action with press and release events. A little registry hack took are of that--
* Press and Release - Rotate screen
* Press and Hold - Turn off display
The simplest way to make these changes is to either download and run the "TabletPCButtonMappings.reg" file that is included in the attached "TabletPCButtonMappings.zip" file or perform it manually as follows:
* Create a text file and give it a *.reg name (e.g. ButtonConfig.reg)
* Open the file you just created in a text editor (e.g. Notepad)
* Copy and paste the contents of the "code" section below in the file
* Save the file and close the text editor
* Double-click the file to load the settings into the registry
* In all likelihood, a permissions prompt will appear - allow permission
Code:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Control Panel\TabletPC\ButtonMaps\0]
"ButtonID"=dword:00000001
[HKEY_CURRENT_USER\Control Panel\TabletPC\ButtonMaps\0\PrimaryLandscape]
"DefAction"=dword:80000006
"DefHoldAction"=dword:80000002
"DefHoldActionData"=hex:00,00,00,00
[HKEY_CURRENT_USER\Control Panel\TabletPC\ButtonMaps\0\PrimaryPortrait]
"DefAction"=dword:80000006
"DefHoldAction"=dword:80000002
"DefHoldActionData"=hex:00,00,00,00
[HKEY_CURRENT_USER\Control Panel\TabletPC\ButtonMaps\0\SecondaryLandscape]
"DefAction"=dword:80000006
"DefHoldAction"=dword:80000002
"DefHoldActionData"=hex:00,00,00,00
[HKEY_CURRENT_USER\Control Panel\TabletPC\ButtonMaps\0\SecondaryPortrait]
"DefAction"=dword:80000006
"DefHoldAction"=dword:80000002
"DefHoldActionData"=hex:00,00,00,00
Lock Workstation - Then, I wanted the the press and hold action for another button to lock the workstation
1.Select "Start a program" as the action
2.Enter "rundll32.exe user32.dll,LockWorkStation" (without the quotes) as the program location
Manage Display Rotation
There are several different ways to manage display rotation.
Video Driver Context Menu
Right-click on the desktop
In the pop-up menu, navigate to Graphics Options > Rotation
Select another rotation setting
Video Driver System Notification Area Icon
Click on the Intel Extreme Graphics 2 for Mobile icon in the System Notification Area
In the pop-up menu, navigate to Graphics Options > Rotation
Select another rotation setting
Video Driver Hot Keys
Test without other programs running to verify that another program does not intercept these hot keys
Default hot keys are as follows (think of the arrow as pointing to the TOP of where the screen would be if in Notebook mode):
<Control><Alt><Up>
<Control><Alt><Down>
<Control><Alt><Left>
<Control><Alt><Right>
To Enable/disable and/or customize these and other display Hot Keys, go to Start > Control Panel > Display > Change Display Settings > Advanced Settings > Intel Extreme Graphics 2 for Mobile tab > Graphics Properties > Hot Keys
Tablet PC Buttons
To configure, go to Start > Control Panel > Tablet PC Settings > Go to Orientation (link toward the bottom of the dialog)
Choose the orientation sequence and click OK
Press the screen rotation button on the front panel of the computer
Each time the screen rotation button is pressed, the display should rotate to then next rotation angle specified in the orientation sequence
Automatic Display Rotation Tool
To configure, Right-click on the Display Rotation Tool icon in the System Notification Area
Click Settings
Select the default angle for both laptop mode and tablet mode
Click OK
Flip the screen from notebook mode to tablet mode and vice-versa
As long as "Keep Angle" has not been selected, the display should automatically rotate to the specified angle
Normally, the Automatic Display Rotation Tool is already running on boot; however, if it is not, it can be launched from Start > All Programs > Panasonic > Display Rotation Tool. This program will not actually rotate the screen; it will simply launch the utility and load it in the System Notification Area.
Calibrate the Digitizer
Some users may have problems with the digitizer's edge action--for example, the mouse pointer won't go all the way over to the right edge, causing problems with the close button, scrollbars, show desktop, and anything else that might be along that edge. One trick I was taught by a WalkAbout (now DRS) tech was to offset the calibration click for the Wacom digitizer.
NOTE: These steps assume the right edge is the problem edge.
Go to Start > Control Panel > Tabelt PC Settings dialog > Display tab
Click the "Reset..." button if it is not disabled (need to be in "full" calibration mode [16 calibration points])
Click the "Calibrate..." button
On the four right-most calibration targets, do NOT click in the dead center of the target; instead,
Click the tip of the left line--vertically, your click will still be centered, but horizontally, your click will be offset to the left
Click the other 12 calibration targets the same as you normally would
Picking the optimal offset distance to click can be an inexact science, but for me this calibration method has greatly improved pointer accuracy along the right edge.
Customize the Windows 7 System Properties Screen
Special thanks to db04p71 for this tidbit.
Download the attached OEMLogo.zip file
Copy the included OEMLogo.bmp file to the \Windows\System32 folder
Run the included OEMLogo.reg file to update the registry
Customize the Desktop Wallpaper
Need a desktop wallpaper to put the finishing touches on your new install? Check out the posts in this thread for some Toughbook-themed wallpaper.
Happy Installs,
Matthew
P.S. Here's mnementh on the topic, "Why Move on to Win7?" ;-)
Attached Files Attached Files File Type: zip TabletPCButtonMappings.zip (350 Bytes, 190 views)
File Type: zip OEMLogo.zip (9.7 KB, 164 views)
Last edited by rcx; 18th June 2011 at 07:20 PM. Reason: Update chipset driver installation instructions -
toughasnails Toughbook Moderator Moderator
Welcome to the Panasonic Toughbook Forum
Here is the link http://forum.notebookreview.com/panasonic/418424-howto-install-windows-7-cf-18-mk1.html
Need help with Toughbook CF-18
Discussion in 'Panasonic' started by spixel, Oct 9, 2013.