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    "New" cf-29 with touchscreen issues

    Discussion in 'Panasonic' started by ffergie, Jul 26, 2010.

  1. ffergie

    ffergie Notebook Enthusiast

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    I have been reading for the last week or so in anticipation of my CF-29. I got it today and have been setting it up. All seems to be working as it should except the touchscreen. It is enabled in the CMOS and I have followed the directions for D/L and installing the driver, to no avail. Is it possible that there is not a touchscreen installed on my TB?
    I have tried reading the many threads found here but can't find the solution (maybe after a good nights sleep)
    Thanks.... Great forum
     
    ffergie, Jul 26, 2010
    #1
  2. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    find the model number in the bios and post it please. something like CF-29HTM50BM. We can tell you what your machine originally came with then.

    \
     
    Shawn, Jul 26, 2010
    #2
  3. ffergie

    ffergie Notebook Enthusiast

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    Sorry, thought I had done that (I guess I am tired).
    Model # is Cf-29HTM50BM.
    According to the configurer, I should have a touch screen.
    Thanks for the reply
     
    ffergie, Jul 26, 2010
    #3
  4. TopCop1988

    TopCop1988 Toughbook Aficionado

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    Cf-29HTM50BM DESCRIPTION:
    ***SBC ONLY***
    Pentium M 738-1.4GHz LV (Centrino), 13.3" Transmissive touch XGA, 512MB, 40GB, WLAN 802.11a+b+g, Win XP SP2, Tester I/F, EDGE(GC83), logo, asset tag, replaceable RJ11 jack

    On a lot of these retired SBC units the touch screen is "kaput."
     
    TopCop1988, Jul 26, 2010
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  5. TBtech29

    TBtech29 Notebook Evangelist

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    It is possible you have a faulty touchscreen
     
    TBtech29, Jul 26, 2010
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  6. tough-2-go

    tough-2-go Notebook Deity

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    Before you write it off as bad touchscreen, make sure you follow the proper procedures to load the driver. here is a brief summary> 1. extract the files to a folder> 2. open device manager> 3. right click on the ps2 compatible mouse> 4. select update driver > 5. point to the folder where the files were extracted. Now your mouse should change to Touchscreen/touchpad and you will see new icons in the task bar. 6. Run calibration from those icons. If calibration fails then you may have a bad touchpanel.
     
    tough-2-go, Jul 26, 2010
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  7. Toughbook

    Toughbook Drop and Give Me 20!

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    If you bought this from a reputable online seller and they billed it as a working touchscreen I would ask for a refund.
     
    Toughbook, Jul 27, 2010
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  8. ffergie

    ffergie Notebook Enthusiast

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    Thank you all for your prompt and helpful assistance. I am able to get to the calibration screen but, unfortunately, my screen does not respond to even the most seductive caresses. Oh well, it was sold as a non-touch screen, so be it.
    Great group/great information!
    Thanks again
     
    ffergie, Jul 27, 2010
    #8