The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Panasonic Toughbook CF-18 TouchPanel/TouchScreen HELP!

    Discussion in 'Panasonic' started by TechnoChameleon, Jul 22, 2013.

  1. TechnoChameleon

    TechnoChameleon Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Okay, So just recently I had a job where I had to install a program on this Toughbook CF-18 for a customer. Program had some problems and I ended up having to Reformat the Computer.

    So here is what happened:

    - She gave me Windows XP Professional to reformat with and then realized she had a different disc Labeled Windows XP Tablet Edition 2005. I installed the Table Edition after noticing the Windows XP Pro not responding to the drivers I was directed to by Panasonic's Tech-Help Department over the phone.

    So right now I am currently stuck with a non-responding Touch Screen which won't work or detect the drivers I installed etc.etc.etc. Tried the Calwin.exe but it gives me a " TouchPanel Driver Not Found" which leads me to yanking out more hairs from my head in a 1-week frustration rampage.

    Here are is the Model # for this Toughbook-

    CF - 18DH822K8

    Any help on what Drivers I'm supposed to be downloading from the Panasonic Driver helper? Or what Drivers I need? Please in Desperate Need of help to get this Touchscreen working again.
     
    TechnoChameleon, Jul 22, 2013
    #1
  2. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    toughasnails, Jul 23, 2013
    #2
  3. ADOR

    ADOR Evil Mad Scientist

    Reputations:
    520
    Messages:
    1,941
    Likes Received:
    208
    Trophy Points:
    81
    If you get the "model does not support" problem trying to extract the files try extracting the exe with 7zip. I have used xp pro on a machine for the digitizer that had xp tablet on it and got it all working. It should work in reverse. If you already have a xp pro OEM disk (any OEM disk) so the COA will match it go ahead and put it on to save the time on matching up and making the drivers work.
     
    ADOR, Jul 23, 2013
    #3
  4. capt.dogfish

    capt.dogfish The Curmudgeon

    Reputations:
    903
    Messages:
    2,328
    Likes Received:
    55
    Trophy Points:
    66
    I'm surprised no one has suggested looking for restore disks. I never felt the need for them with CF-27s, 28s, or 29s but the CF-18 is a true bear to manually load. One slip with the driver order and you are going back to the beginning.
    CAP
     
    capt.dogfish, Jul 23, 2013
    #4
  5. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    Cap is right on the restore disk, you will spend hours loading drivers and one wrong move and its back to the start again. You can find them on ebay for around $35.00 and is well worth it as anyone on here will tell you and it only takes about 30-40 minutes to install it. The restore disk is an image of the harddrive when it left the factory.
     
    toughasnails, Jul 23, 2013
    #5
  6. SHEEPMAN!

    SHEEPMAN! Freelance

    Reputations:
    879
    Messages:
    2,666
    Likes Received:
    517
    Trophy Points:
    131
    Are we sure it's DH822K8? That's a strange number.
     
    SHEEPMAN!, Jul 23, 2013
    #6