Problems? See this thread at archive.org.
Update links July 23, 2019
https://toughbook.panasonic.ca/?_ga=2.223636571.1924566218.1563950142-1366662393.1508774437
http://pc-dl.panasonic.co.jp/itn/index.html
https://na.panasonic.com/us/support/toughbook-support-center#/
http://help.panasonic.ca/english/support/sandd/softwarequery.asp
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This is where you find Drivers and Common Manuals for your Toughbook. It will hopefully be updated as new sources are found. You will need to find the support area on most of these sites, the addresses are mostly for the home pages.The comments are mine.
>>Look for a text folder on the driver sites that are laid out with folders. It will contain information on decoding the sometimes confusing file names given to earlier drivers <<
If you are new to this, be aware that drivers can be very model specific. Be sure you use the driver for your Model and Series, they are all marked in one way or another. Also note any instructions for order of installation, typically the .inf chipset driver should be installed first.
USING INTERNET "DRIVER FINDERS" LIKE DRIVER DETECTIVE IS NOT RECOMMENDED. YOU MAY WELL END UP WITH THE WRONG DRIVER OR THE RIGHT DRIVER WITHOUT NECESSARY ADD-ONS. GET YOUR DRIVERS FROM PANASONIC.
This is the procedure for the most common driver problem that we come across on our Toughbooks
This explains “how to get your touch screen working”
joecox2 wrote this up:
Ok, for someone that knows how to do this...reading this will be painful, but for someone that has no idea what they need to do, this a a step by step set of instructions. It should be near impossible to screw this up.
1. Click on "Control Panel"
2. Click on "System"
3. Click on "Hardware"
4. Click on "Device Manager"
5. Click on "Mice and Other Pointing Devices"
6. Click on "generic mouse"
7. Click on "Driver"
8. Click on "Update Driver"
9. When it asks if you want to automatically check for updated drivers, select "no not at this time"
10. Click on "install from a list or a specific location"
11. Click "don't search I will chose the driver to install"
12. Click "have disk"
13. Click "browse"
14. Click "Local Disk C Drive"
15. Click "util"
16. Click "drivers"
17. Click "mouse"
18. Click "Fidmous"
19. Click "open"
20. Comes up with "C:\util\drivers\mouse"
21. Click on ok and select "touch pad"
22. Click "next" and you're good to go
All of this would mean you actually downloaded the proper drivers from Panasonic...if you haven't, this will not work.
This mini tutorial will work for all drivers, just change the driver name and location to suit.
http://www.panasonic.com/ Main Panasonic site in US. Follow to support, sometimes needs login, no big deal. Update, March 09The US site has undergone a major overhaul making it a much better resource. Try here first.
http://pc-dl.panasonic.co.jp/cgi-bin/itn/toughbook/dl01.cgi Main Panasonic site not good for older models prior to CF-28 MK3
http://www.panasonic.at/intro/index.asp Austrian Site, good for our German speaking members.
http://www.panasonic.co.uk Rule Britannia!
http://www.panasonic.ru/ Need drivers comrade?
Unfortunately, Panasonic seems to have gathered all of their European Sites under one umbrella removing some of my old favorite locations for drivers and Service Manuals.
I suspect you can just add your country to Panasonic.xx and find all of the European info in your home language.
http://toughbooktalk.com/public_downloads/ Graciously hosted by JB007Rules. Lots of good stuff here, wallpapers, drivers organized by model, more personal than the corporate sites. He will put stuff up for everyone,sharing is good!
http://vzw.smithmicro.com/download/download.aspx Verizon Drivers for WWAN, courtesy of JB007Rules.
For Service Manuals, Schematics, and other advanced literature you will need to dig a little deeper unless a member wishes to post availability in this thread.
For OEM Parts:
http://www.heartlandsi.com/contact/contact_us.aspx
Heartlands Services is the US parts supplier for new parts. You have to call them on the phone, try to combine orders as shipping costs are very high.
If you need help with drivers or manuals and it isn't here, post your question in a new thread in the main TB forum.
Enjoy, PM me if you find something you think should be added,thanks,
CAP
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Some wise words from one of our founding members who has made this forum such a great place
ALWAYS download your drivers straight from Panasonic's website. There are several around and some can only be found on certain sites. (Canadian, USA, Japanese, etc.) If I catch you PAYING for drivers on ebay or anywhere else I will drive by your house and shoot out your porch light with a slingshot!
DO NOT BUY YOUR DRIVERS! That is for people who admit to the world they haven't a clue about Toughbooks. If they don't have the time to read how to do it or ask the right questions... I don't have the time to help them
Spend some time reading here about how Toughbooks work as well as how to mod them and ask intelligent questions and you will find a whole host of people who are more than willing to bend over backwards to help you out! We are a close-knit community that will send free parts to each other just to help out a fellow fanatic. Just be willing to respond in kind.
If you have other questions about your Toughbook... Post them in a new thread in the general Toughbook forum. If you read certain posts and they intrigue you or you need clarification... Just PM the person that posted them... I think you'll find your answer in a few hours.
Thanks for reading
Toughbook "Rick" :thumbsup: -
Here is some pictures of the restore/recovery disk from Panasonic. If it does not look like this then it's not a restore/recovery disk
adamwest436 likes this. -
Toughbook Drivers & Manuals Sources
Discussion in 'Panasonic' started by capt.dogfish, Feb 24, 2009.
