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    Toughbook Limited Warranty Questions

    Discussion in 'Panasonic' started by kingstu, Feb 28, 2008.

  1. kingstu

    kingstu Notebook Consultant

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    I was wondering about the advantage of a new toughbook versus a previously owned (sounds better than used) or refurbished one. I was curious about the warranty and it seems that by using a toughbook as I could use it (outdoors where it can get dirty and wet) seems to not be covered by the limited warranty.

    How much benefit do you think this limited warranty gives considering the toughbook is as well-built as it it? Do any of them have failure issues not related to abuse/misuse?
     
    kingstu, Feb 28, 2008
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  2. gray-beard

    gray-beard Notebook Evangelist

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    Who besides the local police dept. or the government would spend the $$$ needed to get a NEW Toughbook??
    Even the average constuction foreman uses an older laptop in the field.
    $4,000 to $6,000 for a laptop to just make sure it has a warranty??
    A total waste of money as far I am concerned.
    By a good cheap used Toughbook, put in a new hard drive, back up your data often and save your hard earned money.


    GB
     
    gray-beard, Feb 28, 2008
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  3. Modly

    Modly Warranty Voider

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    I'd personally save the extra $1000 or more and buy a used one.

    If it breaks, it breaks, but honestly toughbooks are built well and it probably won't fail you. They have more harsh testing than any Dell out there, and that's why a 8 year old Toughbook can still be used (And people here have them!).
     
    Modly, Feb 28, 2008
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  4. TBtech29

    TBtech29 Notebook Evangelist

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    Heartland services, (national service center for panasonic in the states) offers a protection plus option, i believe its around 300 bucks. but it covers everything except natural disasters. it is worth it if you will be using it outside, or stuff like that.

    it even covers physical damage.

    although i would still buy a used one.
     
    TBtech29, Feb 28, 2008
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  5. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Ummm... what kind of OTHER service do you have to buy to get that contract? I mean... we spend an average of $500-$800 just getting one of these and getting it into useable shape... maybe another $300 isn't so bad to ensure it STAYS USEABLE... that's $100 a year... hell, you can BARELY buy a HD for that, and not a fast one at that.

    mnem
    *Peruses the Toughbook actuarial tables* Interesting... Statisically, your Toughbook is likelier to die from projectile fruit damage than pet-induced blunt force trauma...
     
    mnementh, Feb 28, 2008
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