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    USB 3.0 acting like 2.0

    Discussion in 'Panasonic' started by TheSpiritOfRadio, Mar 17, 2018.

  1. TheSpiritOfRadio

    TheSpiritOfRadio Notebook Consultant

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    Every time I plug in a 3.0 device, there's a popup that says "device could perform faster if connected to a high speed USB 3.0 port" Any ideas? BIOS update? Current BIOS version 4.00L12 Other info attached
     

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    TheSpiritOfRadio, Mar 17, 2018
    #1
  2. Vistar Shook

    Vistar Shook Notebook Deity

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    Are you are using the usb3.0 port? The other usb ports are 2.0. I am sure you know, but I figure I sure check first. If that is not the issue, perhaps drivers?
     
    Last edited: Mar 17, 2018
    Vistar Shook, Mar 17, 2018
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  3. TheSpiritOfRadio

    TheSpiritOfRadio Notebook Consultant

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    yes. its blue Capture.PNG
     
    TheSpiritOfRadio, Mar 17, 2018
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  4. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    is it enabled as usb 3 in the bios?
     
    Shawn, Mar 17, 2018
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  5. TheSpiritOfRadio

    TheSpiritOfRadio Notebook Consultant

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    you can do that?
     
    TheSpiritOfRadio, Mar 17, 2018
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  6. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Yes I can do that.
     
    Shawn, Mar 17, 2018
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  7. TheSpiritOfRadio

    TheSpiritOfRadio Notebook Consultant

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    What section is that under?
     
    TheSpiritOfRadio, Mar 17, 2018
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  8. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Shawn, Mar 17, 2018
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  9. toughasnails

    toughasnails Toughbook Moderator Moderator

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    I have the same problem on my 53MK1 but nothing in the bios to change it.
     
    toughasnails, Mar 17, 2018
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  10. TheSpiritOfRadio

    TheSpiritOfRadio Notebook Consultant

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    TheSpiritOfRadio, Mar 18, 2018
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  11. toughasnails

    toughasnails Toughbook Moderator Moderator

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    Same with me. How many usb's are us using on yours
     
    toughasnails, Mar 18, 2018
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  12. toughasnails

    toughasnails Toughbook Moderator Moderator

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    On my 53 I have a USB 2.0 and a USB 3.0 on the right side. In the back I have 2 USB 2.0 BUT since my 53 is docked all the time under my big screen TV I lose the two USB's in the back but get 4 total from the docking station which 1 is a USB 3.0 . Tonight I did notice that one of my external HDD was getting this message. Come to find out all I had to do was switch around the USB cables. This external HDD had two USB cables, one for power and one for data. I had the data cable on the USB 2.0 not the USB 3.00 . The message is gone now. Wish it had two more USB 3.0 for my other two external HDD. If you might ask why I use 3 external HDD's instead of 1 it's easy... If the one goes bad I lose everything but with 3 I still have two left. Yes I do have backup setup on all my drives that runs once a month to my 4GB external drive. The last thing I want to lose is my movies, songs and software/ drivers from my Toughbooks that I have saved over the years....right Shawn
     
    toughasnails, Mar 18, 2018
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  13. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Looks like I must have been thinking of my FZ G1. The CF 31 does not seem to have that USB 3 setting.

    Blair got me thinking. Check the cables. Not just that they are in the correct port, but the quality. I have had some USB 3 cables that were not up to par.
    Also, I think the windows usb 3 driver gets confused sometimes. I get that message once in a while at work on the desktop.
    On my Toughbooks, I disable the power management to the usb ports. That seems to eliminate many usb problems.
    Advanced power settings--Disable USB selective suspend.
    I also do this on the wifi cards in device manager-properties-power mangement
     
    Last edited: Mar 18, 2018
    Shawn, Mar 18, 2018
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  14. TheSpiritOfRadio

    TheSpiritOfRadio Notebook Consultant

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    I am using the USB Screw-in Extension Cable CF-K18CB002
     
    TheSpiritOfRadio, Mar 18, 2018
    #14