The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    cf-29 mouse keeps moving by its self

    Discussion in 'Panasonic' started by cap58366, Nov 23, 2008.

  1. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    i had vista on my 29 i installed XP because vista stunk and in the middle of the installation the mouse was moving all over the screen and i could not stop it now that i have windows installed the mouse moves all over the screen it will stop if i shut it off and on a couple of times or it will start moving uncontrollably in the middle of something and i will have to shut it i have all the correct drivers and now today when i turn it on the blue Panasonic screen takes like 5 min to go away and when i take it off of standby there is a black screen for like 4 min until it goes on Ive gone into the f2 menu tried shutting things off to see if anything was interfering but still got nutting. does any one no why this is happening or any drivers that could be missing i installed everything that there was. thanks
     
  2. Alex

    Alex Super Moderator

    Reputations:
    4,081
    Messages:
    4,293
    Likes Received:
    10
    Trophy Points:
    106
    Do you have a built-in gps?

    Alex
     
  3. Toughbook

    Toughbook Drop and Give Me 20!

    Reputations:
    1,267
    Messages:
    7,361
    Likes Received:
    370
    Trophy Points:
    251
    The old CF-28 used to have this issue when the stock GPS was installed and XP was used. There was a "Serial Ballpoint" driver in Device Manager that you could turn off to stop the shaking mouse. You may have a bad screen. I had a friend that ust happened to with issues that you describe... He had to replace the screen.

    Check your connections and if you have GPS.... Check for the Serial Ballpoint in DM....
     
  4. ohlip

    ohlip Toughbook Modder

    Reputations:
    1,110
    Messages:
    2,358
    Likes Received:
    107
    Trophy Points:
    81
    I also have an experienced with this jumping mouse eventhough I don't have a gps installed on the unit. I think little bet of clean up will solve your problem.Ask me where to start. Not on the touchpad but make sure it is also clean. Secret!


    ohlip
     
  5. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    yes i have built in GPS
     
  6. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    i could not find the serial ballpoint in device manager? and if my screen is dying is it hard to change it? thanks
     
  7. Zippy-Man

    Zippy-Man Notebook Evangelist

    Reputations:
    205
    Messages:
    557
    Likes Received:
    1
    Trophy Points:
    31
    right click on my computer then select properties. After that select the hardware tab at the top and click on device manager. Look for a serial ballpoint driver in the list somewhere.

    If the screen is bad it is not that hard to change. The hard part is keeping it clean between the LCD and touchscreen so when you put it back together you dont see dust in between them.

    Try the serial ballpoint driver first. Next i would format the drive and start over if that does not work. Then make sure you load the driver next time.

    If the screen is indeed bad there is one on ebay right now.

    -James
     
  8. capt.dogfish

    capt.dogfish The Curmudgeon

    Reputations:
    903
    Messages:
    2,328
    Likes Received:
    55
    Trophy Points:
    66
    cap,
    I'm with Tomcat, TB, and Zippy. The computer thinks the gps is a mouse and apparently the serial data stream is moving the cursor around the screen. Uninstall the serial Ballpoint Mouse. Do not however dismiss Master Ohlip. He always seems to have something under his sorcerer's cap. Welcome to the forum. Are you a real captain like Tomcat and I?
    CAP
     
  9. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    there is no serial ball point mouse in the device manager i looked through all of them. and no im not a captain my last name has cap in it (Capodilupo)

    thanks
     
  10. ohlip

    ohlip Toughbook Modder

    Reputations:
    1,110
    Messages:
    2,358
    Likes Received:
    107
    Trophy Points:
    81
    Look under "Mice and other pointing device" of the device manager If not your in big trouble. :D




    ohlip
     
  11. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    nothing under mice and other pointing besides touchpad/touchscreen i guess im in big trouble lol
     
  12. ohlip

    ohlip Toughbook Modder

    Reputations:
    1,110
    Messages:
    2,358
    Likes Received:
    107
    Trophy Points:
    81
    Ok! is your touchpad clean?


    ohlip
     
  13. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    it is clean no dirt or anything on it if that's what you mean right now the mouse is not moving but when i shut it off and put it back on it will go crazy and click things and moves uncontrollably but stops if i shut it off and on a couple of times i also noticed my cd-rom made a noise today and the computer froze so i took the drive out and it unfroze and put the drive in it may have not been pushed in all the way
     
  14. ohlip

    ohlip Toughbook Modder

    Reputations:
    1,110
    Messages:
    2,358
    Likes Received:
    107
    Trophy Points:
    81
    Your really in trouble.



    ohlip
     
  15. tough-2-go

    tough-2-go Notebook Deity

    Reputations:
    493
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    30
    Go into the BIOS and disable the GPS if the jumping stops then it is not your touchscreen/pad. Your problem is that Windows is detecting your GPS as a serial mouse that you need to disable.
     
  16. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    i will try that but i also had vista on this and it never happened this just happened when i installed xp thanks
     
  17. tough-2-go

    tough-2-go Notebook Deity

    Reputations:
    493
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    30
    It's a quick and easy test.
     
  18. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    yes that worked thankkkk you now does any one know how to fix this so i can use the GPS aha???
     
  19. ohlip

    ohlip Toughbook Modder

    Reputations:
    1,110
    Messages:
    2,358
    Likes Received:
    107
    Trophy Points:
    81
    If it is working properly on another OS it means a software issue not hardware issue.


    ohlip
     
  20. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    will it be alright to use the same winxp disk that i used before?
     
  21. tough-2-go

    tough-2-go Notebook Deity

    Reputations:
    493
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    30
    Now that you have determined that your problem is the GPS then you need to locate the Panasonic registry fix that prevents Windows from detecting the GPS as a mouse. Others can tell you where to get the file.
     
  22. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    ok thanks.....does anybody know were i can get the files?
     
  23. Zippy-Man

    Zippy-Man Notebook Evangelist

    Reputations:
    205
    Messages:
    557
    Likes Received:
    1
    Trophy Points:
    31
  24. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    that one did not work my laptop modle is cf-29htlgzbm
     
  25. Alex

    Alex Super Moderator

    Reputations:
    4,081
    Messages:
    4,293
    Likes Received:
    10
    Trophy Points:
    106
  26. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    thankyou that installed but i turned the GPS back on and mouse is still crazy no idea is there anything else i can do?
     
  27. Alex

    Alex Super Moderator

    Reputations:
    4,081
    Messages:
    4,293
    Likes Received:
    10
    Trophy Points:
    106
    I usually troubleshoot gps com port problems with an external gps
    When you boot with an external gps windows finds new hardware and installs in device manager under mouse and pointing devices either Microsoft serial ballpoint mouse,or something similar.
    When that happens you have no control over your curser to even get into the device manager, so you disconnect the gps, and then access the device manager, and disable the serial ballpoint under mice properties.
    If the built-in gps is not enabled in the bios the device manager will not show the problem.
    So that means you will never see it in the device manager unless you have enabled it
    And when you enable it it goes crazy and you have no control of your curser to disable it.
    If occasionally you can boot with it not going crazy what works is to then go into device manager
    Open mouse menu
    Click somewhere to search for new hardware
    And when it finds the serial mouse Quickly disable it


    Alex
     
  28. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    if i installed that serial ballpoint would that work? but i will try wut tomcat said
     
  29. Alex

    Alex Super Moderator

    Reputations:
    4,081
    Messages:
    4,293
    Likes Received:
    10
    Trophy Points:
    106
    ***NO****
    There is is problem with w2000 and wxp in regards to gps
    The operating system finds the signal coming in from the gsp and then mistakes it for a mouse
    Then it installs the software for the mouse
    The gps signal's are then enabled and it controls your curser
    Thats the crazzy mouse bug

    The way to deal with it is to override windows


    Alex
     
  30. Alex

    Alex Super Moderator

    Reputations:
    4,081
    Messages:
    4,293
    Likes Received:
    10
    Trophy Points:
    106
    Tomcats Know about mice :D
     
  31. tough-2-go

    tough-2-go Notebook Deity

    Reputations:
    493
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    30
    cap-

    You say there was no serial mouse in device manager? I tend to believe it is there but you need to click the little Plus next to the mouse and pointing devices to expand the branch. You need to disable this mouse while the GPS is enabled it isn't easy but it is doable it is easier to use the touch screen for this task.
     
  32. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    no there is nothing there
     
  33. Zippy-Man

    Zippy-Man Notebook Evangelist

    Reputations:
    205
    Messages:
    557
    Likes Received:
    1
    Trophy Points:
    31
    When you applied the GPS patch did it successfully apply?

    I had a problem with the patch not applying and it would make the mouse jump all over the screen.


    Go into your bios and disable GPS. Keep running the notebook for a while and see if the mouse still has problems. If it does it is not related to the GPS.

    -James
     
  34. cap58366

    cap58366 Notebook Enthusiast

    Reputations:
    0
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    i did the patch again and it worked thanks