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    cf-30 battery recalibration software trouble

    Discussion in 'Panasonic' started by goldassayer, Oct 14, 2009.

  1. goldassayer

    goldassayer Notebook Enthusiast

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    Hi all
    i just bought a cf-30 with windows xp. the laptop does not have the model number sticker on the bottom so i can only identify it as having windows xp, the non touch screen and built in wifi.
    the hard drive is 320 gig but is not original.
    the problem is that the battery recalibration software is not installed and when i downloaded all the versions of it from panasonic they give an error message that this is not the right machine when i try to execute them.

    any ideas on what i can do to install this software?

    thanks

    Pete
     
  2. Toughbook

    Toughbook Drop and Give Me 20!

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    Boot it up and click F2... Read off the model number from there. It is more reliable than any sticker on the bottom...

    Then go HERE to get the needed drivers. They will go by CF-30C/D or CF-30F/G... Go from there...

    Let us know what you need... That's one reason we are here!
     
  3. goldassayer

    goldassayer Notebook Enthusiast

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    Hi toughbook
    i am confused. pressing F2 brings up the pheonix bios program. I do not see anything that looks like the model number. i.e. CF-30c etc. where should i be looking in the bios.

    Thanks

    Pete
     
  4. Toughbook

    Toughbook Drop and Give Me 20!

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    Pete... Yes... You go into the BIOS and it should be on the first page you boot into! It will have the complete model number and serial number... Size of hard drive, amount of installed RAM, Optical drive, etc.... If it is not in there... You have larger issues that battery recalibration...
     
  5. goldassayer

    goldassayer Notebook Enthusiast

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    OK then we are going for the BIGGER PROBLEMS situation.

    the front page of the bios gives the following
    cpu Intel L2400 1.66 ghz
    speed 1.66 GHZ
    bios V1.00L06
    embedded controller V0.3L068
    system memory 2.048
    HD 320 GB
    Optical Drive DVD Drive
    Operating time 120 hrs

    but no model number.

    Pete
     
  6. Alex

    Alex Super Moderator

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    Its a mk-1
    I sent you an email with the file you need Pete


    Alex
     
  7. goldassayer

    goldassayer Notebook Enthusiast

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    Thank you Tomcat57

    the file i have from panasonic is brecal_30_1_d060084.exe

    when i run it from the command prompt or in windows it returns an error message "this machine does not support"

    i get the same message from all the battery recalibration exe files from panasonic. any idea what the problem is?

    Thanks

    Pete
     
  8. tough-2-go

    tough-2-go Notebook Deity

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    You bought this on Ebay and it had an altered serial number in both the bottom sticker and in the BIOS? If it were me I would be asking some questions about that. Maybe let the seller know it is against Ebay policy and against the law to sell equipment with altered serial numbers.
     
  9. Alex

    Alex Super Moderator

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    Its very strange
    That sofware will even start to run on my cf-19
    The bios revision# looks low too
    I don't really know whats up on this

    Alex
     
  10. Toughbook

    Toughbook Drop and Give Me 20!

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    You could try unpacking the file with WinRAR and creating a folder on C:\Util2\Drivers\Brecal and install the unpacked drivers there... They run the program. It should run with no problems. You may have to do this with all drivers.

    I think that when you try to install these drivers... It is trying to address the model number in the BIOS to make sure you have the correct one. Since nothing is there.... It refuses to load.... So make it! ;)

    But FWIW... I'm with Tough-to-go.... I'd definitely say something to the seller. You may guilt him/her into a partial refund for your time and trouble. As far as I know... You'd have to send that into Heartland Services to get that squared away... At $250+
     
  11. Alex

    Alex Super Moderator

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    I did that for him, I unpacked the files Toughbook, and then WinRar to send
    He would of been able to run the .exe file
    I have the vista bios in my mk-1 so I can't tell what should be the right bios version # for his xp instalation
    That revision looks wrong, and as others have noticed it's not normal for the bios not to show both the model and serial number

    Alex
     
  12. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Sounds to me like a BIOS reFLASH is in order...

    Yuck.

    *Says a prayer for Pete*

    mnem
    Or you could just fling a cow at it...
     
  13. Alex

    Alex Super Moderator

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    Its easy now

    All the new Toughbooks cf-19/cf-30 etc flash the bios from within windows

    Alex
     
  14. goldassayer

    goldassayer Notebook Enthusiast

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    Sorry for the long comm lag. it was a long work day.
    Toughbook and Tomcat57 you are both Gentlemen and Toughbook Scholars. the unpacked driver installed as Toughbook recommended produced a setup.exe file that successfully installed the battery recalibration software in the programs menu in a folder named Panasonic exactly as it was supposed to do. my problem is solved.
    since my toughbook was purchased from a ebayer with a high favorable rating and was in the condition he stated in the ad i am satisified with the purchase and believe it has a clear title.

    Thanks everyone for your helpful comments.

    Sincerely

    pete
     
  15. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Oh, yeah - the FLASH process is easy... finding the right .bin is another story.

    You remember in the Bible, those guys wandering the desert for 40 years? They were REALLY looking for a .bin file for a Gateway...

    mnem
    Ah HAH! No, wait... that's Harold's glass eyeball...
     
  16. Doobi

    Doobi ToughBook DeityInTraining

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    But in those days, it would have been made of WOOD?!
     
  17. mnementh

    mnementh Crusty Ol' TinkerDwagon

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    Naaahhh. It was made from a melted down HP Plasma Screen. Zeus always hated when those mortals got the kewl toys first...

    mnem
    Fulgurites? You've GOT to be fewkin' kidding...