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    Get a FREE USB Recovery Drive directly from Razer

    Discussion in 'Razer' started by Viralistic, Nov 9, 2013.

  1. Viralistic

    Viralistic Notebook Guru

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    Hello,
    I thought I would share some pretty good information with all of you fellow Razer Blade owners. Here is my story.

    So I recently went RAID 0 on my Razer Blade 14". I made a USB Recovery drive before doing so. Only problem was, my Blade refused to boot from it! So I lost my stock config. I contacted support, long story short, they sent me a free USB Recovery drive. Best part of all? It is the stock config already upgraded to Windows 8.1 with all of the newest drivers.

     
    Viralistic, Nov 9, 2013
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  2. maguey

    maguey Notebook Enthusiast

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    Did you asked for it?
     
    maguey, Nov 9, 2013
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  3. nelsokelso

    nelsokelso Notebook Enthusiast

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    Thanks for the tip! I'll try this out next week..
     
    nelsokelso, Nov 9, 2013
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  4. tijo

    tijo Sacred Blame

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    It's nice of razer to provide you with a free recovery drive if you're experiencing problems

    However, purposely calling customer support and lying about a situation to get the free recovery drive is not something we want to see our members encourage in their posts, it falls under the warranty fraud part of the rules. We can't tell you what to do and what not to do outside of NBR, but it's our job to insure that posts fall within the forum rules.

    Who knows, razer might just send you the recovery USB for free if you ask them considering that the blade is a premium product, this level of support can be expected.
     
    tijo, Nov 9, 2013
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    James D, Mr. Fox, anytimer and 1 other person like this.
  5. mcham

    mcham Notebook Guru

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    Razer talks about this item in their FAQ, but for some reason it is not sold in their online store.
    I'm surprised it does not ship with the laptop, considering these things only cost $5 a pop or less when purchased in bulk and have negligible weight when packaged with the laptop.
     
    mcham, Nov 10, 2013
    #5
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  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Same with Dell/Alienware... If you call Tech Support and simply ask for it, they will generally send it for free. It's not offered for sale. I believe they cannot technically provide it as an upgrade to an existing Windows 7 license.

    I think there may be some sort of restriction in their deal with Micro$oft from Windows 8 forward where distributing OS installation media is discouraged. It's really stupid, but they are probably doing what Micro$oft has asked them to do in this regard. The big push from Micro$oft seems to be forcing customers to create image recovery media for a factory OS restore instead of being able to do a clean OS install.
     
    Mr. Fox, Nov 10, 2013
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  7. lukaskt

    lukaskt Notebook Consultant

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    Could you tell me what number it says under "model" on your USB? They sent me a USB and it says Model RC30-00710100, but I'm not sure if it's Windows 8 or 8.1. Any idea how to figure out which version it is?
     
    lukaskt, Nov 10, 2013
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  8. jynbr

    jynbr Notebook Guru

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    Thanks for the heads up man!
     
    jynbr, Nov 10, 2013
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  9. Varking

    Varking Newbie

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    Just so everyone knows, this is no scam. This isn't poor practice. I saw this and contacted Razer and told them it is not need just yet by me, but it would be nice to have. This was their respose:

     
    Varking, Nov 13, 2013
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  10. Yeep

    Yeep Notebook Consultant

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    ^^^^
    That's good customer service, guess it's not too much to ask for a $4k laptop.
     
    Yeep, Nov 13, 2013
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  11. magicweasel

    magicweasel Notebook Guru

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    So that means you can get one of these and delete the recorvery partition on your hard drive? That should clear up a nice 16gb!
     
    magicweasel, Nov 13, 2013
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  12. 3klips3

    3klips3 Notebook Consultant

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    Tijo is correct. I literally just asked Razer to send me a recovery drive so that I could delete the recovery partition and recover the lost space, and they did so without issue. I to would advocate being honest versus lying.


    Sent from my iPad using Tapatalk HD
     
    3klips3, Nov 14, 2013
    #12
  13. guillaumeiii

    guillaumeiii Notebook Geek

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    Wow this is great news ! Clearing 16gb would be awesome. I'm gonna make a demand !
     
    guillaumeiii, Nov 14, 2013
    #13
  14. Death Blade Razer

    Death Blade Razer Newbie

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    Hey i did the same thing to razer sent me the recovery stick's it worked on my razer 14 but i cant get the one for my razer blade pro to run at all any help please thats the computer that i use in school> Hey i did the same thing to razer sent me the recovery stick's it worked on my razer 14 but i cant get the one for my razer blade pro to run at all any help please thats the computer that i use in school />
     
    Death Blade Razer, Mar 1, 2015
    #14
  15. Death Blade Razer

    Death Blade Razer Newbie

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    Hey i did the same thing to razer sent me the recovery stick's it worked on my razer 14 but i cant get the one for my razer blade pro to run at all any help please thats the computer that i use in school it gose to a BLANK BLUE screen then turns off ot wont evean work with windows 8.1 installd from my windows dvd
     
    Death Blade Razer, Mar 1, 2015
    #15
  16. Pcguy07

    Pcguy07 Notebook Geek

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    Got mine today! Hope not to need it for awhile.
     
    Pcguy07, Mar 6, 2015
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  17. marcyff2

    marcyff2 Notebook Enthusiast

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    Do they deliver it to the UK? Because the blade is not sold here.
     
    marcyff2, Mar 8, 2015
    #17
  18. Pcguy07

    Pcguy07 Notebook Geek

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    I wouldn't know, being in the US myself. Call them and find out.
     
    Pcguy07, Mar 9, 2015
    #18