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    Green Flickering Webcam Issue

    Discussion in 'Razer' started by peculiarpanda, Nov 26, 2013.

  1. peculiarpanda

    peculiarpanda Notebook Geek

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    Is there a fix for this yet? It's actually pretty irritating. I've tried to turn off "Auto White Balance," but it still happens.
     
    peculiarpanda, Nov 26, 2013
    #1
  2. b0gd4n

    b0gd4n Notebook Consultant

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    Everyone has this problem. It only happens on fluorescent lighting.

    I am also extremely interested in a fix for this!
     
    b0gd4n, Nov 26, 2013
    #2
  3. imelectronic

    imelectronic Notebook Geek

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    Contact Razer support, they fixed mine via a remote desktop session.
     
    imelectronic, Dec 2, 2013
    #3
  4. b0gd4n

    b0gd4n Notebook Consultant

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    Care to share what they actually did? What settings did they change? And where?
     
    b0gd4n, Dec 2, 2013
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  5. imelectronic

    imelectronic Notebook Geek

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    They remotely run a firmware update. It is not posted to the site as it isn't the most user friendly utility.
     
    imelectronic, Dec 2, 2013
    #5
  6. Yosomono

    Yosomono Notebook Geek

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    Ok this they need to fix. It is obviously wdespread enough to warrant a user friendly firmware upgrade
     
    Yosomono, Dec 3, 2013
    #6
  7. imelectronic

    imelectronic Notebook Geek

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    Or you could contact support for the fix, whats the hold up on doing so?
     
    imelectronic, Dec 3, 2013
    #7
  8. QuickSkope

    QuickSkope Notebook Geek

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    Umm the fact that this is an issue on every single Razer Blade across the entire planet? I shouldn't have to book an appointment with Razer support to solve this.
     
    QuickSkope, Dec 3, 2013
    #8
  9. b0gd4n

    b0gd4n Notebook Consultant

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    I just got off the phone with Razer support.

    They have made a webcam firmware update and it's now working perfectly!

    They said that the update is from the webcam manufacturer and that the reason they will not release the update for everyone to flash, is that it can potentially brick stuff in the laptop if done wrong.

    If anyone who needs the fix, just let them know and they will fix it in a jiffy!

    Another fine example of the pristine Razer support teams.
     
    b0gd4n, Dec 4, 2013
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  10. imelectronic

    imelectronic Notebook Geek

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    I think you meant now working perfectly
     
    imelectronic, Dec 4, 2013
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  11. b0gd4n

    b0gd4n Notebook Consultant

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    oh damn. fixed! :D thanks!
     
    b0gd4n, Dec 4, 2013
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  12. imelectronic

    imelectronic Notebook Geek

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    Just want to keep any confusion down. Fixed mine right up as well.
     
    imelectronic, Dec 4, 2013
    #12