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    Major Battery Issues Plague Razer Laptops

    Discussion in 'Razer' started by signer, Jan 1, 2020.

  1. Dennismungai

    Dennismungai Notebook Deity

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    Precisely. My older (and sold off) MSI GS43VR-6RE and the current Asus GM501GS-XS74 have both taken this route, all in under an year of daily use.
    I'll be contacting @Donald@HIDevolution soon to arrange for the purchase and replacement of the battery on the ASUS.

    From experience (and it could be with an isolated case,take this with a grain of salt), *if* your laptop does not offer controls on battery charging thresholds, such as Clevo's touted "FlexiCharger", expect the battery to last you at most 18 months. Deep charging cycles have a way of wrecking Lithium Ion batteries.

    The (now revived) P751DM2-G's battery, according to AIDA64, has a wear level of only 5%. This is a machine I've used (almost) daily since November 2017, and always with the "FlexiCharger" setting enabled. The much newer P775TM1-R, an EVOC chassis bought somewhere in 2018 has not seen any wear in battery usage as I've also enabled FlexiCharger on it from day 1.
     
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  2. Dennismungai

    Dennismungai Notebook Deity

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    *Flips the entire universe*

    So Azor expects a user to *ahem* "upgrade" storage by what, sticking in a 512+GB SD card?
    Whatever blunts Dell's engineers are on are really effective.
    This isn't even backward thinking, its' plain self sabotage.
     
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  3. rinneh

    rinneh Notebook Prophet

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    Battery wear isnt equal to bloating of the battery. Also in other manufacturers machines it is rare for bloat to occur on a large scale and if it does, it warrants a recall in most cases (like what Dell did for the XPS series).

    Most larger Clevo laptops use cells instead of polymer pouches still if I recall correctly so those dont have issues anyway when it comes to bloat. MSI and Asus sell for many models 10 times (and sometimes even much more) as much more laptops than Razer does but the noises regarding this are far lower.
     
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  4. Terreos

    Terreos Royal Guard

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    Razer really has a hush hush nature to the way they do business. They like taking jabs at Apple with how their machines have ports like a Pro machine should and ignore any issue they have with the machine. It really feels like they live in the Stone Age and don’t realize this is the day and age where if someone has a bad experience it’s on Twitter. Honestly I don’t know how they keep not addressing issues and stay in business?
     
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  5. Joikansai

    Joikansai Notebook Deity

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    Because they make sweet sexy lappy, just like girls they’re sexy, cute etc but inside are maybe dangerous. So I paid for the looks first maybe :D
    Some Razer Laptops cost more livers money that those laptops so buyer might be louder, since they lose a lot their organ bucks.
     
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  6. Terreos

    Terreos Royal Guard

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    Oh so that’s all I need to get a cute girl is it? o_O
     
  7. Joikansai

    Joikansai Notebook Deity

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    ...And convenient to use ;)...With a bit power, everyone has different taste though :D
     
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  8. rinneh

    rinneh Notebook Prophet

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    In general they are priced around the same. There isnt tht much of a variety when it coems to thin n light laptop pricing. If there was a 1000euro difference you might had a case.

    But an MSI GS65 at the time that I bought my Blade 15 2019 was 50 euro more expensive, Triton 100 euro cheaper. Alienware 200 more expensive, Asus didnt had its model out yet.
     
  9. rinneh

    rinneh Notebook Prophet

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    The userbase is just a tad too small to attract a lot of mainstream attention with. Other brands get picked up by large media outlets.
     
  10. xc68000

    xc68000 Notebook Enthusiast

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    I agree with OP. The battery bulge issue with Razer laptops seems to be way out of proportion to the units sold. This should be getting more coverage, its a safety issue not to mention people getting ripped off when they have to purchase a new battery after only sometimes 4 months of use.
     
  11. loft1

    loft1 Notebook Enthusiast

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    I've read in several cases the Razer's laptop had the problem of swelling battery in the past years, did they fix it with the new notebooks?
     
  12. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    No. 2018s and 2019s are still available experiencing battery bloat. I attribute it to extreme heat buildup within the chassis coupled with a battery design that needs revision
     
  13. parawizard

    parawizard Notebook Consultant

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    My battery went bad as soon as my rb15 started overheating. They say right on them that they can't be exposed to 65c+ temperatures. I am guessing everyone is just baking them.

    Keep fans/heat fins clean
    Keep keyboard inlet under fans clean
    Make sure your thermal paste is good
    Run max fans when gaming with headphones.

    If your palm rests are hot I'd expect battery degradation quickly. I bought a replacement battery but unsure if I am going to install right now as the laptop is mostly used plugged in for gaming.
     
  14. Joikansai

    Joikansai Notebook Deity

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    Yes playing cyberpunk on it without limiting turbo boost it’ll cook the battery, I agree they should make more vent for heat dissipation, need a redesign. I still use early batch 2018, and never use gaming mode (this OC the gpu on this model means more heat), by not letting it reach 90ish which most users probably don’t care, I think this may longer the battery wear. Yes fortunately mine still fine at least 2 months ago when I checked the internal. Well at this point I don’t care if it’s swelling though ready to upgrade to new machine hopefully next month we’ll see some that worth to get.
     
  15. parawizard

    parawizard Notebook Consultant

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    I only use it for gaming so I am just keeping the battery out for now. Though with liquid metal on the CPU the thing stays pretty cool even when gaming. Keys aren't hot at all at 4600 rpm fan
     
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  16. Joikansai

    Joikansai Notebook Deity

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    Nice, I need LM mine now for cyberpunk, I just can’t let those cores hitting 90ish on default turbo boost need to limit it lower. And however at this point I don’t care if my blade 2018 died due short circuit, ready to upgrade it and hopefully 2021 comes with tons improvement.
     
  17. GR8-Ride

    GR8-Ride Notebook Enthusiast

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    So, my 2019 (Late) Razer Blade Pro 17 is now experiencing the swollen battery problem. I've noticed over the past several weeks that my battery life has been horrible (60-70 minutes, just idling), and thought it might have to do with Windows bloat, or something I was running to consume that much power. A clean install of Windows, and nope...battery life was still horrid.

    Anyhow, look at my laptop last night, and noticed that the battery is pushing out my bottom cover. Laptop is almost exactly 1-year old. Opened a case with Razer, and they have a local (contract) repair facility less than 40 minutes away from me, so hopefully I can get it fixed quickly.

    I hadn't been running Throttlestop or anything to undervolt it or limit Turbo when gaming, so 1 year of gaming on it probably hasn't helped the battery life much. I'm still surprised at the short lifespan though, given that A) the Blade Pro 17 has two fans between the battery cells, and B) the CPU/GPU are at the back of the machine, and the battery is at the front.


    Patrick
     
  18. jadx

    jadx Newbie

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    I have used many different high-end gaming laptops over the past few years. The Razer 15 has a great form factor but is by far the worst for overheating and this battery bulge issue. Whatever supplier they are using needs to be replaced. They also need to re-engineer the cooling design. It appears to be a widespread issue and they just keep shipping new models with the same low quality, high failure rate batteries and poor cooling. You also absolutely need a laptop cooling pad and even then, you still may encounter this issue.
     
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  19. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    With thinner laptops we will see more batteries works as explosive airbags popping out KB/palmrest out of the chassis or in worst case burn down your house. This isn't only a Razer problem.

    Is this the infamous battery bulge
    [​IMG]
    [​IMG]

    And I really likeed this advice :D Aka no need to buy a new battery, HaHa
    upload_2021-6-22_4-58-2.png
     
    Last edited: Jun 21, 2021
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  20. Joikansai

    Joikansai Notebook Deity

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    That’s huge battery without bulging maybe looks to me already bulged lol. Here’s mine after 3 years gaming only usage he gave up.
    F14A4F3E-F202-406C-ABA4-E1D2E9BE140C.jpeg

    Yes it’s not only Razer things but if you check Razer subreddit it’s like everyday breakfast :D. Razer should take counter measures for this, like for example design changes making more heat output not only one under the screen but also side, if couldn’t maybe by limiting battery charging percentage lower like other does.
    So this time I’ll push it like I never did on blade 15 (quite conservative on thermal, always using throttled mode balance profile), upcoming blade 14, it is suck when the issue happens after guarantee out. Other than that battery issue it’s great device though, looks still mature in 2021.
     
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  21. HWI

    HWI Notebook Enthusiast

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    I almost always have my 2020 Blade on a 4 fan laptop cooler, 2 of the fans are under the cpu/gpu internal fans and the other 2 fans are under the palm rests. I had never had much luck with laptop coolers doing much of anything to decrease temps, but the one I have now helped to lower my peak cpu and gpu temps as well as lower battery temps, my palm rests no longer get uncomfortably hot even after gaming for a couple hours straight. Hopefully it'll help my battery last longer, no issues with bulging or reduced life so far.
     
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