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    New Razer Blade & Razer Blade Pro

    Discussion in 'Razer' started by neoideo, May 30, 2013.

  1. tareyza

    tareyza Notebook Consultant

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    Though this is not the place to ask that particular question, the build quality of clevo laptops are excellent. They don't necessarily look as high end and polished as a razer notebook might be, but they have very sound build quality and are made for enthusiasts, who obviously have very high expectations for quality and performance. I'd recommend a clevo if you're looking for the best hardware for the lowest price point.
     
  2. LVNeptune

    LVNeptune Notebook Virtuoso

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    Link me please. It's illegal to discontinue a product and stop the warranty on it. There's federal trade laws that prevent that. Just like when Mercury or whoever went under. They had to pay chains of shops to honor their current warranties.If Dell suddenly closed up shop tomorrow the FTC or other authorities would intervene. And if you are in Europe? They would get the fattest lawsuit EVER. Europe requires I think 3 year minimum warranty on everything.
     
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  3. mason2smart

    mason2smart Notebook Virtuoso

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    Yes Razer Calls it EOL (END OF LIFE) -- if u look it up on wikipedia:
    END OF LIFE - SEE PHOTOS in Gallery:



    Also razer took down the sbui dev forums... They have been down for more than six months for longer than the razer blade 2015 has been out... they told me a long time ago that it would be back up shortly and they were fixing it up... HOWEVER IT IS STILL NOT UP. their website promises continued support but i havent seen an app or app update since the dev forums closed. Apps are not working anymore and no one gives a ****. No synapse updates in the last month. Still have driver issues and stuck key issues/poor wifi. Their website promises that the platform will always have new apps and support. The sbui crashes all the time and performance is not adequate. Recently i have had screws FALLING OUT OF MY LAPTOP. I had never opened it up before either. I asked razer for more screws and they sent them but told me that because the seal fell out with the screw my warranty was (again) void if it wasnt already. A guy on Amazon.com had a similar issue.



    Many other people have had similar issues
    http://www.reddit.com/r/razer/comments/32ptjz/blade_pro_2013_issues/
     
    Last edited: Apr 24, 2015
  4. LVNeptune

    LVNeptune Notebook Virtuoso

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    I just had a Synapse update last week...

    I am not arguing that their CS can suck but it specifically says on their website that if you purchased an extended warranty or the regular warranty is still valid. If your machine was still during their 1 yr regular or 2 year with extended it was still valid.
     
  5. mason2smart

    mason2smart Notebook Virtuoso

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    Yea i see.... However, this does not change the fact that screws should NEVER start falling out of the bottom of a laptop - especially a $3000 laptop
     
    Last edited: Apr 24, 2015
  6. mason2smart

    mason2smart Notebook Virtuoso

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    Not that their driver support wasnt already nonexistent.... no updates since 2013....
     
    Last edited: Apr 24, 2015
  7. mason2smart

    mason2smart Notebook Virtuoso

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    i haven't had any synapse updates for my system -- which system do u have?
     
  8. mason2smart

    mason2smart Notebook Virtuoso

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    Yesterday i spoke with a guy who works at Nvidia... He told me that Nvidia obsesses over blade pros but they use external mice with them and don't use the touchpads - he also told me that they replace their systems yearly which i think is insane considering it is a $3000 system.
     
  9. mason2smart

    mason2smart Notebook Virtuoso

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    The nvidia guy asked me what trackpad manufacturer it was and i told him cypress he told me that my issues made sense.... lol
     
  10. mason2smart

    mason2smart Notebook Virtuoso

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    sometimes it just freezes and i cant move the mouse around at all.
     
  11. thedoberman90

    thedoberman90 Notebook Enthusiast

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    I don't recommend buying the new razer blade. I got the 2014 blade and it had terrible build quality. Had to be RMA'd two times in the past year for about a month lost without the computer, and now it has another problem which they refuse to cover.

    In my opinion go with any other gaming laptop, I guarantee they will have better build quality and costumer service
     
  12. mason2smart

    mason2smart Notebook Virtuoso

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    image.jpg This is a replacement laptop after having RMA 4 or so times for various issues such as stuck keys. This laptop is only a few months old. It still has touchpad crashing and stuck key issues. Don't worry my memory just failed right when I your reply. lol image.jpg image.jpg image.jpg image.jpg
     
  13. mason2smart

    mason2smart Notebook Virtuoso

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    Srry about the bad grammar it's hard to post from my phone :(
     
  14. hfm

    hfm Notebook Prophet

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    Mine has been pretty much flawless. I have the exact opposite experience.
     
  15. mason2smart

    mason2smart Notebook Virtuoso

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    Yea but you use the razed blade 14 inch. My brother has one of those and I must agree... He has no problems with it. I'm talking about the blade PRO with the touchpad that never functions properly and the transcend ram and gigabyte motherboard...
     
  16. hfm

    hfm Notebook Prophet

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    Oh yeah.. they should seriously up their game on the SBUI or just stop including it. It seems half-baked from nearly every report I've read about it. What would be pretty sweet is if they starting building Android phones and just made it so you could dock the phone into the laptop where the SBUI is. It might be good enough over USB or even BT to be some type of secondary controller.

    Honestly.. I think they should just abandon it and make a good 17" to compete with the likes of MSI and Auros.
     
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  17. mason2smart

    mason2smart Notebook Virtuoso

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    image.jpg
    Actually, Razer closed down the SBUI forums without any notifying any devs about 6+ months ago. I asked a long time ago and they told me it was for some maintenance and it would be back up in a week. Lol. Still isn't back up yet. It just tells everyone they aren't authorized to view the forum. The apps for the SBUI are not working because no one is updating them or making new ones. Yet razer continues to make new razer blade pros. The brand new twitch app they made for the blade pro 2014 stopped working 3 months later and hasn't worked since. Also there is the weird stuck key issue..... And the lag spikes as well...

    Lol my laptop is completely dead now. It won't even boot. Razer says I'm in warranty even though I know I am not --lol. Will RMA... This occurred right before finals too... Probably will replace it later this summer with a gt80 from MSI once skylake comes out in August if I can make it that far...
     
  18. hfm

    hfm Notebook Prophet

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    GT80? That's about as far from something like the Blade Pro, GS60, or Auros X7 as you can go. :)
     
  19. mason2smart

    mason2smart Notebook Virtuoso

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    That's the reason I want to get one... :p
     
  20. mason2smart

    mason2smart Notebook Virtuoso

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    Lol the support guy told me it was shipped back today when it was shipped back 2 days ago and arrived today. As I suspected, all my issues were caused by faulty RAM. This was not surprising considering they use third rate RAM from Transcend...
     
  21. mason2smart

    mason2smart Notebook Virtuoso

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    Just got back in town today. Opened up the laptop and started setting up windows (as, of course, they wiped it even though I told them I could not recover my stuff from the hard drive). Soon as I finish, it BSOD's again... They claim to have given it a 4 hour stress test before sending it back. Total BS.
     
  22. altecxp

    altecxp Notebook Consultant

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    Depends on what's making it crash.
     
  23. mason2smart

    mason2smart Notebook Virtuoso

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    Just had it replaced for a second time - sent it in like 3 times in past month - because my gpu failed. The referb I was sent either has no battery or the battery just does not work.
     
  24. jagr

    jagr Notebook Enthusiast

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    did anyone get the wake on wireless lan to work on razer blade? the wireless card seem to support it
     
  25. TJCacher

    TJCacher Notebook Consultant

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    I've tried unsuccessfully on both a 2014 and 2015 model. A bit of light googling suggests that it must be enabled in the system's BIOS or UEFI, but there is no hint of such a feature in the Razer's setup screens, AFAICT.
     
  26. bmelloni

    bmelloni Newbie

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    I own a Razer Blade Pro (2013) notebook and owned a couple other Razer products. My experience has been pretty consistent across Razer products:
    • Excellent performance.
    • Short lifespan, something will typically break between 1-2 years.
    • Extended warranty exclude components expected to break before the warranty, for example batteries. Other things aren't likely to break. In other words, the extended warranty is pretty much worthless, don't buy it.
    • Razer does not sell any replacement parts, not even batteries, and they require that you send the product back in for service. Also, don't assume that you can find after-market brand components for a Razer, that is often not the case.
    Advice:
    • The products are very good while they work. So,
      • If you can afford to replace them when they break, and/or can afford to be without it while it gets repaired... by all means buy it, it will beat most competitor products in overall performance and design.
      • If you can't afford to replace or be without it for an extended period of time... don't walk, run to a mainstream competitor.
    • If you are in a country other than the US, DO NOT buy Razer unless you can treat it as disposable. Besides the cost of shipping for repairs (and possible customs costs - as some countries will charge you import duties for the value of a new one when the used computer returns), the time that it will take to ship, repair, return and clear customs could be as long as 2 months. If that is your situation you are better off avoiding not just Razer but all boutique laptops and stick to high performance models of mainstream brands, so that you can get parts and service for locally.
     
  27. mason2smart

    mason2smart Notebook Virtuoso

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    A product should work AS ADVERTISED. I had driver issues since day one and have had my unit replaced over 5 times in two years. Difinitrly something wrong there...


    I do like their mice though... :D

     
  28. mason2smart

    mason2smart Notebook Virtuoso

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    As a student, this kind of reliability is horrendous that and its performance does not come near computers like the gt80 Titan (which will probably be my next laptop cause it's in the complete opposite direction)
     
  29. hfm

    hfm Notebook Prophet

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    GT80 Titan isn't even close to the same market segment as any Razer laptop. It's a 10lb beast.
     
  30. mason2smart

    mason2smart Notebook Virtuoso

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    The RBP weighs approx 8lbs so it's quite close. As for performance, it cannot even beat its smaller brother, the 14 inch
     
  31. mason2smart

    mason2smart Notebook Virtuoso

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    That and the driver issues.... LOL they're horrible - I have had to wipe my laptop more times than I can count.
     
  32. hfm

    hfm Notebook Prophet

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    What? Are you high. It weighs 6.5 lb. How is that close to 8? Close to 7 maybe but a half pound is quite a lot to add for a thin notebook.
     
  33. mason2smart

    mason2smart Notebook Virtuoso

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    My touchpad doesn't even work right now. The tactile keys are dead and it not register touch. Every time I plug my orochi in it tells me I need to reboot. Keys keep repeating on their own indefinitely.
     
  34. hfm

    hfm Notebook Prophet

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    Stop posting here and RMA it.
     
  35. mason2smart

    mason2smart Notebook Virtuoso

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    im a student i cannot afford to be without my laptop for x amount of time. i already had no laptop for majority of my summer because I had to RMA it more than 5 times.
     
  36. cj_miranda23

    cj_miranda23 Notebook Evangelist

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    Any news about a refresh of their laptop?
     
  37. hfm

    hfm Notebook Prophet

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    Nope. Probably won't till March or April.
     
  38. Splintah

    Splintah Notebook Deity

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    this doesn't seem right
     
  39. mason2smart

    mason2smart Notebook Virtuoso

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    But it happened... i can provide a transcript if you would like... Its over 60 emails long
     
  40. mason2smart

    mason2smart Notebook Virtuoso

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    Here is a shortened transcript

    <edit: removed files contact me in private chat for more info>
     
    Last edited: Dec 9, 2015
  41. mason2smart

    mason2smart Notebook Virtuoso

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    here is part 2 lol I missed it...

    <edit: removed file contact me in private chat for more info >
     
    Last edited: Dec 9, 2015
  42. mason2smart

    mason2smart Notebook Virtuoso

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    Keep in mind... I have had it replaced more than 3 times. My original replacement was due to stuck key issues which seem to be driver issues then that one failed due to ram failure. The next replacement had a faulty Nvidia card then we are on to these. And even the replacements before these had to be serviced multiple times for various issues...

    I even had screws falling out of my laptop - which is also now happening to my current replacement (which is now out of warranty :() and had to have them send me extra screws lol.... Which meant breaking the seals to tighten them and to install the new ones which had no seals...
     
  43. mason2smart

    mason2smart Notebook Virtuoso

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    It is not that I do not like the RBP. In fact i love it! It is an ingenious idea but it could have been implemented better. I do not think that razer knew how much $$$ would be required to maintain the SBUI Software and they dug themselves into a hole. Recently the SBUI Forums have disappeared leading me to think they will eventually retire the blade pro in the not so far future. Maybe they will redo it with a proprietary OS for the touchpad. The laptop is solid and feels great, its just that there are HUGE software bugs and a few cheap internal components that do it in... Like the Transcend RAM.
     
  44. rinneh

    rinneh Notebook Prophet

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    Why didnt you use loctite? I cant imagine that they would fall out after.
     
  45. mason2smart

    mason2smart Notebook Virtuoso

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    to use lock-tight i would have had to unscrew all the screws and void my warranty... In addition, I noticed the screws already have some sort of lock-tight on them.
     
  46. cj_miranda23

    cj_miranda23 Notebook Evangelist

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    2016 is coming, any news about the upcoming razer blade laptops? I believe the 2015 version of the blade was shown in CES last January, we should have at least leaks about the new version.
     
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  47. BillumBee

    BillumBee Newbie

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    Hi guys,

    I have just bought the NORDIC 256 GB Blade 14 2015. And i love it! But, i would like to upgrade the storage to 512 GB to 1TB. Does anybody know if that is possible on the NORDIC version ?
     
  48. gametime10

    gametime10 Notebook Geek

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    I'm curious too. The only thing I've heard is about the new partnership between Lenovo and Razer. Not sure what this will mean for their laptops though. - http://www.razerzone.com/lenovo-razer-edition
     
  49. kent1146

    kent1146 Notebook Prophet

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    It won't be Thunderbolt. It will be USB 3.1 Type-C.

    And probably yes. Eventually, Razer will update their Razer Blade and Blade Pro to the Intel Skylake platform. And that update will most likely provide support for features that you see in something like a Aorus X3 Plus v5. Support for Intel Skylake CPUs, DDR4 RAM, USB 3.1 Type-C, and M.2 NVMe SSD drives.

    Getting a laptop to support a USB Type-C eGPU dock is a different story. We don't have any USB Type-C eGPU docks yet, so we don't know what the requirements will be on the laptop side to support a particular eGPU dock. Razer's CEO said that the dock that is coming with the Blade Stealth *should* be non-proprietary. But that doesn't mean it's guaranteed to work with every laptop out there that simply has the right physical port. We just don't know until we get these products out there first for people to test.

    And if you're looking for a decent base-gaming laptop that also has support for an eGPU, check out the Alienware 13, Alienware 15, and MSI GS40 Phantom. Those are all 13"-15" laptops that run a GeForce 960M or 970M, and also supports their company's flavor of eGPU dock.
     
  50. morphin1

    morphin1 Notebook Enthusiast

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    Any update on the Razer Blade laptops refresh for 2016?
    I am interested in the Full HD model for gaming.
    Also Kent no point in Alienware/Aorus/MSI as they have humongous power supplies which make it a pain to lug them around when travelling
     
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