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    Razer Blade 17" (2012), Windows 8.1 does not turn off speakers when headphones are plugged in.

    Discussion in 'Razer' started by jpm0004, Dec 5, 2013.

  1. jpm0004

    jpm0004 Newbie

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    Has anyone else had this issue. I bought the laptop from another fellow and completely wiped the drive (mine has 500GB+64GB SSD cache.) I then installed Windows 8.1 and proceeded to install all of the drivers. After all of the installing was done, my headphone jack refused to work, at all. I thought it was a hardware problem, so I opened the laptop to check (out of warranty anyways.) There is absolutely nothing wrong with the hardware, so I continued to uninstall/reinstall drivers. I finally got the headphones to play sound, however, the laptop is not turning the speakers off when headphones are plugged in. Has anyone had this issue before? :D
     
    jpm0004, Dec 5, 2013
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  2. imelectronic

    imelectronic Notebook Geek

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    The headphone jack is broken, it normally detects the plug is in via a contact that is pressed when headset inserted, this part may be broken.
     
    imelectronic, Dec 5, 2013
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  3. jpm0004

    jpm0004 Newbie

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    That was my initial thought... and the headphone plug is more loose than normal as well so that supports the though that the jack itself is broken. However, I can't seem to find WHAT is broken. I may take a trip to Radioshack so I can study some other parts and find what might be broken. From a little research, it seems like this could be as easy as bending the contact that is worn out...
     
    jpm0004, Dec 5, 2013
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  4. jpm0004

    jpm0004 Newbie

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    I fixed the jack. Just for reference of future readers, this is a easily fixable issue and you don't even need to open the laptop up. You just need a very small curved pick tool. If you look inside of the jack, you will see a small bronze colored piece of metal towards the back on the right side. Grab this with the pick and ever so slightly pull it to the left (not too much, and be very careful not to break it.) Now try inserting the audio jack. This should have fixed the problem. This piece of metal is pushed when the plug is inserted and makes contact with another piece of metal inside the jack, effectively acting as a switch. After so much time, the "switch" will wear out and will not make contact anymore. You can test if this is the problem by using the small pick to simply depress the "switch" while audio is on and see if it cuts off.
     
    jpm0004, Dec 5, 2013
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