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    Razer Blade 2015 intel ac 7260 probelms

    Discussion in 'Razer' started by Michael Kirby, Mar 25, 2015.

  1. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    Hi I just received my new Blade 2015 and have been experiencing problems with the wireless card connecting to my wireless N router over 2.4Ghz.
    My connection drops frequently which is extremely frustrating! I've searched everywhere on the internet and have found that it's pretty common with this intel ac 7260 network card but can't find a fix that works.
    I've heard that this card only works properly over wireless AC in newer routers

    Has anyone else experienced this and if so I would appreciate any help!
     
    Michael Kirby, Mar 25, 2015
    #1
  2. ledzepp14

    ledzepp14 Notebook Evangelist

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    i'm not experiencing this issue (knock on wood), and i only have an apple wireless N, so can't be just the AC router only thing.
     
    ledzepp14, Mar 25, 2015
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  3. rimark

    rimark Notebook Enthusiast

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    I have an AC router so can't really say much, other than I haven't had any wireless issues with my RB..
     
    rimark, Mar 25, 2015
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  4. imelectronic

    imelectronic Notebook Geek

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    imelectronic, Mar 25, 2015
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  5. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    Thanks for the quick responses.
    I'll try the latest firmware when I get home.

    Apart from this issue I'm loving the blade so much, best notebook I've ever had by far!
     
    Michael Kirby, Mar 25, 2015
    #5
  6. qinxian

    qinxian Notebook Enthusiast

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    update your intel wireless ac7260 drivers online. i was having problems with it until i updated it to the latest version. good luck!
     
    qinxian, Mar 25, 2015
    #6
  7. hfm

    hfm Notebook Prophet

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    Dd-wrt still uses the same closed source driver for the wireless metal it's probably not going to improve much for the effort unless you really need the customization options exposed in those firmware.
     
    hfm, Mar 25, 2015
    #7
  8. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    The first thing I did was update to the latest driver.
    I'm running version 17.13.11.5 what are you guys running?
     
    Michael Kirby, Mar 25, 2015
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  9. hfm

    hfm Notebook Prophet

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    I'm running whatever is the latest on Intel's site. I check once in a while for a new version. I only have an N router (Asus RT-N66U), but it gets great throughput.
     
    hfm, Mar 25, 2015
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  10. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    When I download and run the latest driver( Wireless_17.14.0_De164.exe) my device manager still says that it's 17.13.11.5.
    This is driving me crazy!
     
    Michael Kirby, Mar 25, 2015
    #10
  11. hfm

    hfm Notebook Prophet

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    If it's working great I wouldn't worry too much. I haven't noticed any difference between the last few versions
     
    hfm, Mar 25, 2015
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  12. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    The problem is that it's not working.
    I'm still getting random wireless drop outs. Starting to think that I need a new router even though I haven't had problems with other devices/old laptop.
     
    Michael Kirby, Mar 25, 2015
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  13. hfm

    hfm Notebook Prophet

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    Router firmware up to date? Gotta ask the silly question.
     
    hfm, Mar 25, 2015
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  14. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    Not a silly question at all I'll take any help I can get, yes firmware is up to date.
     
    Michael Kirby, Mar 25, 2015
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  15. hfm

    hfm Notebook Prophet

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    What router is it?
     
    hfm, Mar 25, 2015
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  16. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    It's an old Dlink DIR-655 Extreme N
     
    Michael Kirby, Mar 26, 2015
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  17. ledzepp14

    ledzepp14 Notebook Evangelist

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    always had problems with 2 of my old D-Links.. i would bet it's on your router's end
     
    ledzepp14, Mar 26, 2015
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  18. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    hmm there's a fair chance it is the router. It seems to be a lot more stable now for some unknown reason plus I just picked up a USB3 to Ethernet adapter so that helps in most cases.
     
    Michael Kirby, Mar 26, 2015
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  19. BlueSwift

    BlueSwift Notebook Enthusiast

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    BlueSwift, Mar 26, 2015
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  20. hfm

    hfm Notebook Prophet

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    One thing I would do is go into your router and change the channel. Might work better on a different channel.

    If you're in an area where there is a lot of congestion it might help picking a different channel. There's also apps that can help you visualize how congested your area is and find a good channel that has the least amount of potential interference.
     
    hfm, Mar 26, 2015
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  21. Avs21

    Avs21 Notebook Enthusiast

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    My blade is coming in today, I also have the d-link dir-655 extreme N with outdated firmware, I'll update you when everything is delivered and set-up.
     
    Avs21, Mar 27, 2015
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  22. Avs21

    Avs21 Notebook Enthusiast

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    So I had my blade for a few hours today, had a faulty keyboard so I sent it back. But before I did I checked my connection speed with my dir-655 router, and it was fine. There are two hardware revisions of the dir-655, which one do you have, A or B?
     
    Avs21, Mar 27, 2015
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  23. Michael Kirby

    Michael Kirby Notebook Enthusiast

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    Not sure which revision I have I'll check when I get home. The speed of mine is fine the problem I have is with the dropouts, although they seem to have died down now for some reason.

    What was wrong with your keyboard?
     
    Michael Kirby, Mar 27, 2015
    #23
  24. Avs21

    Avs21 Notebook Enthusiast

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    the P key had a broken hinge and was slipping out of place. My name starts with P(paul) so i noticed immediately. I had no dropouts with the router either, forgot to mention. Could be an interference problem, other wireless devices, or other routers in your area like the guy before said. or a firmware issue, especially with the older hardware revision A.
     
    Avs21, Mar 27, 2015
    #24