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    Razer blade 2014 burned

    Discussion in 'Razer' started by Metalocalypse, Apr 29, 2015.

  1. Metalocalypse

    Metalocalypse Notebook Guru

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    Hello.
    I buy Razer blade 14 in January and yesterday it's seems die.
    I just play Dota2 and see Win 8.1 bsod, blabla your pc need shut down. After that its not going after Razer start logo, always rebooting, somethimes gliches on display, recovery dont load, rebooting too. Sometimes even razer logo wont show up, restartin many times. I try use USB Flash with Windows to boot from it, and got another reboot. When I use BIOS somethimes its freeze on it and reboot too.
    So I think GPU just died, or something like that. Maybe any one have something like this?
     
    Metalocalypse, Apr 29, 2015
    #1
  2. Metalocalypse

    Metalocalypse Notebook Guru

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    Hello again. Today I figured out what the problem. I open my laptom and start testing connectors, and find out that is my problem with battery connector. With dots, they are burned. Its seems that when Razer assembly my laptop they wrong with thermal protection of dots and they burned.

    So be careful guys with this. I add photo of this connector.

    I also contacted razer support, and ask send me or SELL to me new battery, because I too far from US. And ship it to US too pricy. They rejected, its seems too hard to sell me new battery. So thanks razer for quality and for help.
     

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    Metalocalypse, May 21, 2015
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  3. Metalocalypse

    Metalocalypse Notebook Guru

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    Maybe someone can help with buying new battery for razer blade 14 2014?
     
    Metalocalypse, May 21, 2015
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  4. mojotaker

    mojotaker Notebook Geek

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    Sorry to hear, Metalocalypse. This is very typical of them. You are not going to be able to get a replacement battery. Utter waist of money. I will not being doing or recommending business with them.
     
    mojotaker, May 23, 2015
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  5. Splintah

    Splintah Notebook Deity

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    The horror stories I hear of the customer service for Razer is enough to keep me far away from them.
     
    Splintah, May 23, 2015
    #5
    rinneh likes this.
  6. ChrisAtsin

    ChrisAtsin Notebook Evangelist

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    Buying a Razer Blade while outside of the US is usually a bad idea. High-end pieces of technology like that often come with a problems and Razer clearly state that they do not cover Europe-or wherever OP is. It is an unfortunate predicament that you're in and it's true that Razer Support isn't always great (I myself purchased mine from the MS Store) but they've been getting better and this really isn't their fault.
     
    ChrisAtsin, May 23, 2015
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  7. Lukefernandes

    Lukefernandes Newbie

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    So I think GPU just died, or something like that. Maybe any one have something like this?
    Hi.
     
    Last edited by a moderator: Apr 2, 2016
    Lukefernandes, Apr 2, 2016
    #7