The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    RazerBlade 14 (2014) not charging

    Discussion in 'Razer' started by Merseysider, May 31, 2014.

  1. Merseysider

    Merseysider Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Hey all,

    I literally just got my 2014 RB, but the laptop does not seem to charge no matter what I do or where I plug it in, out of the box the battery has run down to zero % whilst plugged in to power (the power brick has a green lit LED when the laptop is off and the brick is plugged into power). However when the laptop is turned on the power brick light will turn off after a little bit and the status indicator on the laptop goes red, Windows does not indicate that the laptop is charging. As such the laptop will stay on for about 2-5 minutes before turning off.

    This is extremely frustrating and I'm not sure if I have a defective powerbrick or battery.

    Any help on this would appreciated, Has anyone else experienced problems with charging the new RB?
     
    Merseysider, May 31, 2014
    #1
  2. IKAS V

    IKAS V Notebook Prophet

    Reputations:
    1,073
    Messages:
    6,171
    Likes Received:
    535
    Trophy Points:
    281
    No and it's unfortunate that you have these problems right out of the box, it does seem it has a defective power brick.
    Do you have different power brick to try?
     
    IKAS V, May 31, 2014
    #2
  3. RazerCS

    RazerCS Company Representative

    Reputations:
    216
    Messages:
    56
    Likes Received:
    21
    Trophy Points:
    16
    Salutations Merseysider ,

    Please send us an email, link to this post, and we can arrange for a replacement power supply to be sent out.

    Have a great day,

    RazerCS
     
    RazerCS, May 31, 2014
    #3
  4. Merseysider

    Merseysider Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Cheers for the prompt reply, I actually had sent customer service an email just prior to posting this thread so once I get a response on that I'll link them to the thread.
     
    Merseysider, May 31, 2014
    #4