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    Screen Issue - Inverted Colors

    Discussion in 'Razer' started by JackMan22, Jul 21, 2013.

  1. JackMan22

    JackMan22 Notebook Enthusiast

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    Hello,

    I purchased the 14" pro a few weeks ago and have been enjoying its performance immensely. While browsing the web, the left third of my screen became discolored. The colors are not quite inverted, but there is dramatic contrast with the rest of the screen.

    Anybody else face this issue? If there's a quick fix I would be extremely grateful - I have to create powerpoints on this screen, and the whacky colors are throwing me off!

    Jack
     
    JackMan22, Jul 21, 2013
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  2. Haxed

    Haxed Notebook Consultant

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    Haxed, Jul 21, 2013
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  3. JackMan22

    JackMan22 Notebook Enthusiast

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    Jeez. That is very disappointing ;(. This seems like a great laptop, but given that I need to be up and running for work this week, I'm not sure what to do. This thing is within warranty (I bought the additional years of coverage), but I'm not sure if I can afford to be without a laptop at the office.

    Anyone here have feedback on Razer's support? I am worried I may have to put this thing up for sale (or haggle for a partial refund from Razer >.< and make another purchase.. brutal! That 14 day return window is very unforgiving.
     
    JackMan22, Jul 21, 2013
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  4. 3klips3

    3klips3 Notebook Consultant

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    Its under Warranty I would call Razer support and explain your situation. They may be willing to ship another unit out to you to replace your unit vs making you wait for the repair of your original.
     
    3klips3, Jul 24, 2013
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  5. charger71

    charger71 Notebook Consultant

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    Sorry, disregard I missed the third of the screen thing.
     
    charger71, Jul 26, 2013
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  6. charger71

    charger71 Notebook Consultant

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    My mistake, I missed a critical part of the post. Sorry and good luck, hope they can fix it quickly for you.
     
    charger71, Jul 26, 2013
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  7. youssefkiev

    youssefkiev Notebook Guru

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    @charger71 You haven't read the OP's post I assume, because inverted colors can only be applied to the full screen, while he has only a third of it affected.
     
    youssefkiev, Jul 26, 2013
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