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    Want to be a new Razer user

    Discussion in 'Razer' started by faredge, Dec 12, 2016.

  1. faredge

    faredge Newbie

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    Hello people,
    I have ~1000$ cash and I am planning to order razer blade stealth 899$ from amazon. There is a special shipping company that delivers from USA to my country for extra 80-90$. At shipping adress I just show that company's USA office location thats all.

    Well, now question. As you see I am not living in USA and I dont want to have problems with my laptop(return it to fix etc.) And I am planning to order blade stealth. But when I read comments about that product I see so many downgrades and issues.

    Is there still a posibility that I can have issues with newer products ordered from razer?
     
    faredge, Dec 12, 2016
    #1
  2. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Support will be a nightmare. You may wanna consider HIDEvolution who will ship world wide with a global warranty. It'll probably cost more though.
     
    Galm, Dec 12, 2016
    #2
  3. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    best advice: DON'T
     
    Mobius 1, Dec 12, 2016
    #3
  4. don_svetlio

    don_svetlio In the Pipe, Five by Five.

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    Razer support is abominable. The amount of horror stories on the internet is striking.

    EDIT: If you want a good ultrabook then just buy a Dell XPS 13 or Asus UX3** locally. They should cost about the same and support will likely be vastly superior to Razer.
     
    Last edited: Dec 26, 2016
    don_svetlio, Dec 26, 2016
    #4
  5. hiuwo

    hiuwo Newbie

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    I have NEVER once NOT have at least one unresolved problem with Razer with my Razer PCs.
    So do not risk it.
     
    hiuwo, Jan 12, 2017
    #5
  6. Davin Dameron

    Davin Dameron Newbie

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    My stealth, while sexy and cool, has been the most unreliable PC I've ever had.

    Day 1 issue - CPU Core gets to 101c while gaming
    Day 1 issue - Noise (coil whine) - sounds like it has a mechanical hard drive but it doesn't
    Day 1 issue - Many hard locks (I resolved this myself by manually searching for new drivers in device manager)
    Day 35 issue - Lower 1/4 inch of screen develops lines

    At this point I did an RMA, the laptop was gone about 10 days. So far all the issues above are fixed. However, now I have a new issue. When hooked to my core or any external monitor, I like to close the laptop. When I do this, something is touching the upper left portion of the screen causing it to register a touch. For now, I've slid a credit card between the screen and bottom to eliminate this issue. My ticket is still open and we'll go from there.

    Video of touch screen issue



    On top of all this, the USBs on my core have had issues from day 1. When I connect anything to them I get constant disconnects. It's been RMA'd once and the issue persists. I have a second ticket open for this. It's been open for roughly 2 months.

    Video of core USB issue
     
    Davin Dameron, Jan 16, 2017
    #6
  7. Eason

    Eason Notebook Virtuoso

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    Nothing that hasn't already been said, but I highly recommend you do NOT become a Razer user/victim.
     
    Eason, Jan 18, 2017
    #7