So I received my P150HM and am having a problem with the display. Some people tell me it's stuck pixels, while my reseller thinks it may be "backlight bleeding". it's viewable from only lower angles, and if you apply any pressure it disappears temporarily(Malibal recommended this). Anyone have any idea based on this picture? I know it's not the best but my camera isn't very good..
ImageShack® - Online Photo and Video Hosting
-
Backlight bleed, what a bunch of baloney. It sounds like they just don't want to be bothered with having to repair it for you.
It really is hard to tell by the quality of the picture you took, but from the sheer size of it, it looks bigger than a stuck pixel. Maybe someone else could chime in. If it were backlight bleed, it would be much larger, and "portrude" from either corner of the lcd. The fact that you claim it disappears when you press on the lcd rules out a smudge, but it really looks too big to be a pixel to me.
Can anyone else chime in on this? And if you could take a better quality pic that would be helpful. -
Anyway, from what I can tell, it looks like a problem in manufacture? It looks as though there's no pixels at all in that spot, just backlight from the LCDs shinning through? I've never seen anything like it. -
I'm starting to wonder if it could be a smudge, dirt or scratch on the *inside*. Because it's only visible at certain angles, and "disappears" when he presses on the lcd.
-
...Also sorry for rambling on, I'm just aggravated. It's really strange because I can't find anything similar by looking online for the problem in many searches.. I'm starting to think it could just be light shining through. If I change the background color to a different solid color, that spot is the same color, just brighter... ugh hope they'll fix it.
-
Tsunade_Hime such bacon. wow
Did you try sending Malibal an email with the picture? Also I can move your thread to the reseller's form where Malibal representatives can post.
-
... That would be cool if you could do that
-
Looks like a concentration of light in one spot. Almost like the panel has a defect, if it were me I wouldn't stop complaining until it was replaced. Even big box stores would identify that as a defect, or damage. I have a p17hm/3d from Malibal on the way, and you have me a bit concerned. Good luck getting this squared away, and I'm confident they'll take care of it.
-
We're issuing an RMA to fix this issue.
-
.
-
Same issue here, can be visible at some angles and annoying. I contact Malibal tech support, they are very nice and helpful, I got the shipping label yesterday and shipped it for RMA. You can do the same thing
Display issue - anyone have any ideas?
Discussion in 'Reseller Feedback Forum' started by dave1780, Oct 9, 2011.