The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Display issue - anyone have any ideas?

    Discussion in 'Reseller Feedback Forum' started by dave1780, Oct 9, 2011.

  1. dave1780

    dave1780 Notebook Consultant

    Reputations:
    0
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    31
    So I received my P150HM and am having a problem with the display. Some people tell me it's stuck pixels, while my reseller thinks it may be "backlight bleeding". it's viewable from only lower angles, and if you apply any pressure it disappears temporarily(Malibal recommended this). Anyone have any idea based on this picture? I know it's not the best but my camera isn't very good..

    ImageShack® - Online Photo and Video Hosting
     
  2. talin

    talin Notebook Prophet

    Reputations:
    4,694
    Messages:
    5,343
    Likes Received:
    2
    Trophy Points:
    205
    Backlight bleed, what a bunch of baloney. It sounds like they just don't want to be bothered with having to repair it for you. :rolleyes:
    It really is hard to tell by the quality of the picture you took, but from the sheer size of it, it looks bigger than a stuck pixel. Maybe someone else could chime in. If it were backlight bleed, it would be much larger, and "portrude" from either corner of the lcd. The fact that you claim it disappears when you press on the lcd rules out a smudge, but it really looks too big to be a pixel to me.
    Can anyone else chime in on this? And if you could take a better quality pic that would be helpful.
     
  3. Krane

    Krane Notebook Prophet

    Reputations:
    706
    Messages:
    4,653
    Likes Received:
    108
    Trophy Points:
    131
    It is terrible. And please identify your problem before anything else. had a time trying to understand what you were getting at.

    Anyway, from what I can tell, it looks like a problem in manufacture? It looks as though there's no pixels at all in that spot, just backlight from the LCDs shinning through? I've never seen anything like it.
     
  4. talin

    talin Notebook Prophet

    Reputations:
    4,694
    Messages:
    5,343
    Likes Received:
    2
    Trophy Points:
    205
    I'm starting to wonder if it could be a smudge, dirt or scratch on the *inside*. Because it's only visible at certain angles, and "disappears" when he presses on the lcd.
     
  5. dave1780

    dave1780 Notebook Consultant

    Reputations:
    0
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    31
    Ahh yeah I thought maybe it was like a clump of pixels for some reason, but it would be odd being in the circular pattern. backlight bleeding also didn't seem like a possibility imo.

    Yeah sorry about the quality, my camera is REALLY bad :eek: ...Also sorry for rambling on, I'm just aggravated. It's really strange because I can't find anything similar by looking online for the problem in many searches.. I'm starting to think it could just be light shining through. If I change the background color to a different solid color, that spot is the same color, just brighter... ugh hope they'll fix it.
     
  6. Tsunade_Hime

    Tsunade_Hime such bacon. wow

    Reputations:
    5,413
    Messages:
    10,711
    Likes Received:
    1,204
    Trophy Points:
    581
    Did you try sending Malibal an email with the picture? Also I can move your thread to the reseller's form where Malibal representatives can post.
     
  7. dave1780

    dave1780 Notebook Consultant

    Reputations:
    0
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    31
    Yeah I did send them a picture. They said they think it's either a smudge/scuff mark or backlight bleeding :confused: ... That would be cool if you could do that :D
     
  8. shishkabob

    shishkabob Notebook Enthusiast

    Reputations:
    0
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    15
    Looks like a concentration of light in one spot. Almost like the panel has a defect, if it were me I wouldn't stop complaining until it was replaced. Even big box stores would identify that as a defect, or damage. I have a p17hm/3d from Malibal on the way, and you have me a bit concerned. Good luck getting this squared away, and I'm confident they'll take care of it.
     
  9. MALIBAL

    MALIBAL Company Representative

    Reputations:
    479
    Messages:
    1,068
    Likes Received:
    0
    Trophy Points:
    55
    We're issuing an RMA to fix this issue.
     
  10. dave1780

    dave1780 Notebook Consultant

    Reputations:
    0
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    31
    Yeah you shouldn't be too concerned, the laptop itself is amazing and they're going to be fixing it for me
    Thanks a lot! Hopefully you guys weren't mad at me.. from a response from my ticket on the site it sounded like you were :( .
     
  11. gvo

    gvo Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5

    Same issue here, can be visible at some angles and annoying. I contact Malibal tech support, they are very nice and helpful, I got the shipping label yesterday and shipped it for RMA. You can do the same thing :)