Eluktronics Inc.

Bought a P670RS-G (love it!) from Amazon and ended up going with a reseller i hadn't really heard of, Eluktronics. I was originally going to buy from XoticPC but never heard back from them when i messaged on Amazon, and didnt want to buy direct from them due to return hassles.

So, drawback with Eluktronics is you don't get the 2year warranty that XoticPC and other resellers offer. But i bought with my credit card which extends by 1 year, and i figured i would be ready for something new after 2 years anyway (sad but true). A plus is that they come with SSD stock, but for me was a nonissue since i replaced the drives with sm951 and 950pro (sata). I guess they also manufacture some higher quality MLC SSDs under their own brand.

Anywho, ordered from Amazon, and got the machine within 3 business days which was great. Packed very well.

A few days pass and i noticed some odd behavior with the FHD Gsync panel, when displaying the solid blue background that Windows 10 shows when doing updates. Looks like fingerprints, a "dirty screen" effect, but only happens with blue and grey. I informed them of this and they offered to either ship me a new panel and i could DIY, or i could ship the whole PC to them and have their techs do it. I was a bit squeamish about replacing it myself but after watching a few videos i decided i'd do it. Will (my contact from Eluktronics) assured me it was easy, and if i had no issues installing my drives etc i could handle the panel.

Another few days go by and Will emails me and states that they tried a few panels and they all seem to have this effect, that its just how the backlight is on this LG panel...he also said i could try a replacement panel anyways. I appreciated the warning, and agreed to that, since i was wanting to try another panel anyway since mine had a bit more bleed than I'd like in the corners.

They 2 day-ship me a panel and i put it in and this one DOES do the same thing, but at least the bleed is very minimal. I am gratefully shipping the old panel back (they also covered return shipping), and heartily recommend Eluktronics for their quick and friendly service. Fast email replies, knowledge of their product, and just going the extra mile in taking care of their customer, and in general making the whole thing a painless affair.

Thanks again Eluktronics and in particular, Will @ Eluktronics Inc.

 

Please tell me you don't mean your using a 950 Pro in a Sata connection??

 

Is that even possible? Sorry, meant 850 pro.

 

It is.

 

Depends on whether the drive is listed at 500MBPS or 2500 MBPS : The slower rated SSDs can be in many form factors (shapes) M.2 or 2.5inch. But they use SATA interface at the backend.

The faster drives need PCI-Express "lanes" (interface) at the backend to achieve the phenomenal speeds (2.3 GBPS is overkill for most consumer applications)

Regards,
Vishnu

 

I wish I could order from them as the price they offer is just absurd. But they don't ship to Canada unfortunately. I'll email them about it but I guess the main reason is that they're not comfortable with handling support beyond the border.

 

Thank you, @W123. Because of this review of Eluktronics I'm not worried about ordering from them on Amazon if I decide to go with one of the models they offer. It really eased my mind on them. Plus their prices are REALLY good for what they're offering

 

I do want to note that their BIOS is nothing compared to Prema or Obsidian BIOS. You can't really change anything for the CPU features, like enabling SpeedShift or disabling Turbo Core which would be neat to have if you don't want to launch ThrottleStop every time you boot up. Called them and asked about their BIOS procedure and all they told me is they go off by Clevo BIOS updates and have no plans to make a custom one for now :/