Eurocomm question

Do many people in the US use Eurocomm? And do they have the same level of prema support as HID?

I ask because while they are listed as partners they don't seem to mention the prema bios like hid does. Thanks.


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Most Canadians are happy with them.. Their support in the US can be so so but outside the US, probably better of staying away from them as @Phoenix would say!

 

Now is the time to tell you my opinion about them since you mentioned me.

When I first got my Eurocom Sky X9, I emailed Eurocom and gave them my laptop's serial number which should clearly show them that I did pay for the Prema BIOS upgrade (they charge $200 USD) but when I asked them to send me the latest version, some dude replied back telling me that I need to buy it again and started offering me overclocking online classes that I need to pay hundreds of dollars for.

I replied back saying whaaaaaaaaat? I paid for the BIOS and I just need the new BIOS, then he sends me a reply telling me that I will never get anywhere in life if I am rude! What the heck, I was just asking not being rude in any way, form, or shape.

So then I emailed a contact that I have from Eurocom and he told me to simply ignore him and he sends me the latest BIOS!

Next, I did the same mistake asking Eurocom's support by filling their online form, I asked them to send me the Prema VBIOS for the 980 GTX which I had before actually, it's just that the one I had wasn't the Eurocom exact version so if I were to boot in non-UEFI mode like on Windows 7, I would see a splash screen saying this BIOS is not for re-sale or distribution (something like that) and I wanted the Eurocom one as it didn't have that flash screen upon startup.

Eurocom support gets back to me and tells me "we do not advice you to install the Prema VBIOS as it has issues and it undergoing investigation!

I then asked Prema what was that all about since I've been using that VBIOS for a month and everything works perfectly. He tells me to ignore that message and the Prema VBIOS has been tested and is safe/works perfectly.

Now I emailed my contact last week just to see if there are any new Prema BIOS updates so he could maybe send it to me, he didn't even reply back.

Eurocom = Never again

Thank God I had actually purchased my Eurocom Sky X9 from HIDevolution back then when HIDevolution weren't a Prema partner so even if Eurocom don't support me, I have HIDevolution's excellent service to sort me out.

@Mr. Fox

 

Wow! Thank you for that feedback. I've been seriously considering their Tornado model because the specs just look killer but I'll have to mull on this info.



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Ask @Donald@HIDevolution to see if they can get you that MSI barebone (Tornado)

but I definitely recommend HIDevolution if possible.

 

Eurocom refuses to offer the 6820HK on their P650RS models. So. **** that. **** them. Canadians are not happy with them.

 

Please contact our Sales Team and just place order for one. We offer both 6700HQ and 6820HK in our Sky MX5 R2 model.

 

We provide O/C BIOS on most of EUROCOM models. Please check with Eurocom Sales Team for details.

 

I did go through sales and email correspondence with several people at Eurocom. Pmed privately. If Eurocom does offer 6820HK I would gladly rescind my statement.

 

Please recheck again . We will add 6820HK officially on Tuesday this week.

 

It's currently up right now. Thanks for the update.

 

Super! Our website Team never sleeps. Thank you for your feedback.

 

I'm Canadian and I'm very happy with them. I only wish they had a Toronto office as well as their Ottawa one.

 

Oh I like Eurocom. Thing was after the immediate release of their MX5 R2, they wouldn't allow me to buy one with the 6820HK. Only retailer to do this. I was not down to get one with the 6700HQ. Otherwise it's great. I'm waiting on my order now LOL.