Hello I just ordered a laptop from Eurocom (Sky MX5) and will be describing my experience from customer service to the laptop itself.
I sent them a few questions over the last few days and they replied fairly fast. However, I asked about the return policy and they did not reply back.
Dec 15th 11PM:
I ordered my laptop.
Dec 16th 7AM:
I was notified that my order was received but has yet to be processed. Expected shipping date is next Wednesday. Sadly, I believe my laptop will arrive after Christmas :/
Dec 16th 10AM:
My order was confirmed and is expected to take 2-3 days to process. Student discount was applied ;o
Dec 17th 4PM:
Was emailed that my laptop was shipped today! UPS says it will arrive tomorrow. I will be posting my review here as well.
Dec 18th 12PM:
Received my laptop today! Spent a few hours tinkering with it (Adding my SSD and installing windows). Build quality is very solid. Screen doesn't bend as much as I expected it to bend. Keyboard is standard, not in a bad way though. Touchpad feels nice but it would be great if I could hold two fingers to scroll (Probably a driver or software I need to download later).
Fans are basically silent (I wear headphones anyway) but using FN + 1 converts my laptop into a hairdryer. My opinion on the loudness may be off due to the fact my desktop sounds like a jet engine :/
Laptop speakers are okay. They are good enough for watching youtube videos or playing games but I wear headphones anyway so this isn't a big deal for me.
One thing I found weird was my power button clicks twice and requires a longer hold in order for it to turn on/off my laptop. Maybe it is like that by design.
Final Thoughts: Very solid laptop. This being my first laptop I've bought for myself ever (desktop master race lol) I am very satisfied with this purchase and despite many good/bad stories about Eurocom, their customer service was good and fast (They shipped my laptop 6 days ahead of the expected shipping date!).
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frank_the_bunny Notebook Consultant
Just received a Sky MX5 myself, and am very happy with it. What specs did you go with?
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I ordered a Sky X6 last week, was hoping for delivery this week but I guess the worldwide shortage of skylake processors put a damper on that prospect. Fingers crossed for before Christmas.
DevHalo likes this.
First Eurocom experience. Will update as I go
Discussion in 'Reseller Feedback Forum' started by DevHalo, Dec 16, 2015.