Malibal buying experience

After a few weeks of research I decided to go with a P170HM 3D Satori Notebook from MALIBAL, and wanted to take the time to share my buying experience.

A little about myself. I have been in the computer industry 20+ years and have been the proud owner of 12+ top of the line gaming notebooks, from Sager, Dell XPS, ASUS, ... among others in the past. What is important to me in a Laptop- Gaming performance, 1080p screen for Software Development and high res gaming, and notebook aesthetics (has to look good so you can be proud of your baby)

After a lot of research I chose the P170HM 3D and MALIBAL as my vendor of choice.

Here are the specs I went with-
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Satori P170HM
Display: 17.3" 1920 x 1080 FHD LED Backlit 120Hz 3D 72% NTSC Matte Display
Display Upgrades: A+ Grade Panel With 45 Day Perfect Pixel Warranty
Processor: Intel® CoreT i7-2860QM, 8MB L3 Cache, 2.5-3.6GHz
Memory: (8GB) 8192MB, PC3-12800/1600MHz DDR3 - 2 SO-DIMM
Graphics Card: NVIDIA® GeForce® GTX 580M 2GB GDDR5
Hard Drive: 120GB Intel® (510) SATA III 6Gb/s SSD2 Drive
Hard Drive 2: 750GB 7200rpm 2.5" SATA 300
Optical Drive Bay: 6X Blu-ray Burner 8X DVD+/-R DL Super-Multi Drive
Wireless: Bigfoot Networks KillerT Wireless-N 1103 802.11A/B/G/N LAN Card
Cooling: IC Diamond 7 Thermal Compound, CPU & GPU
Keyboard: English: US & Canada
Power Cord: US & Canada
Build Time: 5-7 Business Days
Warranty: LIFETIME Ltd. Labor and 1 Year Parts
Warranty with 24/7 Support (USA)

I called MALIBAL last night and spoke with Matthew (names may or may not have been changed to protect the innocent ;-)) He was very professional, communicated very well, and was very willing to take the time to make sure my order was accurate and correct. Example- I had ordered 8Gigs of the 1866 memory and there have been some rumors of it not playing well in the P170HM and suggested I go with the 1600 speed memory instead. We took a few minutes and spoke about Notebooks, you can tell he is a notebook enthusiast himself I had some challenging questions regarding screen warranties which he answered very professionally A tribute to MALIBAL. ;-)
I received some very well organized emails regarding my order number, machine specs, and financial info.
I called today to verify that all was well with the order- spoke with Matthew again, he informed me that by about 2pm EST my order had cleared and been added to the build queue. I received an nice professional email with the same info as well. I was informed that there is a 5-7 build time and that it probably will not ship before Thanksgiving (this is when you wish you had sprung for the $50 extra- 1 day build, when you realize there is only a 3 day week next week and a 4 day weekend you could have played with the new machine. ) Matthew again took the time to make sure that everything was in order with my purchase and was very personable.

So far my experience with Malibal has been A+ top notch from their well organized web site, their well layed out emails, and their professional and personable sales department.

More to come...

 

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Your customization is almost top of the line, must be a big Xmas present to yourself.

I have had some trauma from past buying experiences so I am very cautious these days. Dropped CA$3.2k many years ago on a Toshiba Satellite from Futureshop, 6 months of gaming it died (was only playing CS + wc3 at that time), returned it for repairs which took like almost 3 months during which I could not wait and bought a CA$2.8k gateway desktop. Laptop returned but was never the same, start-up slower than before, it was just a piece of crap, I left it in the corner and only used my desktop, 3 years later when I graduated and was gonna shift, I sold the laptop for CA$150-200 I think. I know it was mostly my fault for not doing enough research and I placed too much trust on pricing (thought that if I bought the most expensive rig from futureshop it must be the best).

 

Update us with pictures please.