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    Malibal sent wrong screen and CPU :(

    Discussion in 'Reseller Feedback Forum' started by synce, Dec 2, 2011.

  1. synce

    synce Notebook Consultant

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    Instead of glossy 95% I got matte 60%, and instead of 2760QM I got the 2670QM. How does this happen?? Should I just ask for a refund and end it now? How quick is the turnaround time for a replacement?

    Update: Malibal customer service was prompt and professional. I was told their system would be updated to prevent this from happening in the future, and I should have a replacement laptop within a week :)
     
    synce, Dec 2, 2011
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  2. MALIBAL

    MALIBAL Company Representative

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    Hi, please PM us your order number and we'll get you taken care of ASAP, thanks.
     
    MALIBAL, Dec 2, 2011
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