Ordered a P650HS-G from Obsidian-pc

Hello everyone,

French guy here, i wanted to share my first experience with Clevo and Obsidian- pc.

I bought on 12/10/2017 a obsidian p670 first, because the price is the lowest i have found on the web.
I was lucky because it was the latest unit they sell. But today i think i'm not lucky at all.

After 3 days of waiting i want to go back on obsidian website... still not moving (stay in processing).
Because i don't know if obsidian has a English phone support,i try to contact obsidian-pc with the chat on the website. i was surprised because they care about the customer and they explain correctly and give solution.

The problem with the p670 is the lcd has dead pixels, they order from ebay + clevo center a new lcd but they received wrong reference....
I don't want to wait further i wanted to change to the P650HS-G with a 1070 + i7-7820HK.

First Update :
I received my new computer the 7/11.
I was shocked because they really protect the package. 3 box for 1 computer and a lot of plastic to protect (first time i see this,better than msi).

The PC himself is very good and as i expected.
I don't know if i can add a review or not of this pc here (if someone know)

John (who is in charge of the support) was very understanding and helped me when i need it. I thank him especially for being present even late , when others support close before 6 pm and take too long to give a answer (hi msi again)

I wanted to try again obsidian by changing computer for a more efficient.

I let some pictures here because i don't see so much in notebookreview

I wait for my new computer now.

 

Second and last Update (27/06/2018):

I've got a new PC : The P775DM3-G. It's very heavy , but the power of this "beast" is incredible.
(Pictures will be added later).

For the paid after sale service : As always John answer me fast and everything was done
correctly. The price for the parts was cheap and the labor was free.

I thank him again for understanding and all the sympathy that he gave to me. (even if bother him a lot a times)

Did i recommend to buy a obsidian-pc ? a big Yes.

 

I´m here!
We closed the support early today.
I´m writing from home.

You had a delay yes, you got the last P670 from us which had a bad screen, but, i can tell you this, you are about to get your order and you will **** your pants
We included a fair set of goodies

 

28 hours left. We will see if i **** in my pants

Envoyé de mon SM-G955F en utilisant Tapatalk

 

Btw, i finally figured out why we are having all these massive delays in stock delivery... our shipments were going by the Barcelona sea port.... and well... if you watch the news it´s a mess there.