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    XoticPC Sales/Service - First Time Experience A+

    Discussion in 'Reseller Feedback Forum' started by isogeo, Feb 23, 2012.

  1. isogeo

    isogeo Newbie

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    I'm a noob on NBR, and a 1st time customer of XoticPC -- all in the same month.

    Based on forum feedback, I decided on Sager 8170.
    Based on looking at identical configs, I decided on XoticPC.

    I'm very high maintenance customer, and I thought there were early 'issues' at XoticPC. They proved to be non-issues once they were all fully explored. The sales guy, Michael S, has been fast and responsive, even when it mean getting other departments involved.
     
    isogeo, Feb 23, 2012
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  2. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

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    Thank you Isogeo!
    I appreciate the kind words. I am glad we could assist you in the best and fastest possible way.
     
    Support.4@XOTIC PC, Feb 23, 2012
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  3. NotebookNeophyte

    NotebookNeophyte Notebook Evangelist

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    I also recently had a great experience from both Xotic and Michael....and when an issue arose..both Justin from these boards and Jacyn at Xotic stepped in and made sure I was happy...I highly recommend Xotic....
     
    NotebookNeophyte, Feb 26, 2012
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  4. FireWaterFX

    FireWaterFX Guest

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    I'm talking with Derek S. Now, he was so helpful.
     
    FireWaterFX, Mar 4, 2012
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