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    $200 30-day No Dead Pixel policy

    Discussion in 'Sager and Clevo' started by Rincewind1, May 20, 2008.

  1. Justin@XoticPC

    Justin@XoticPC Company Representative

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    ^ You would have to purchase both of them separately. :( It covers any type of "Accidental" damage to the LCD. (This is not covered with any normal or Sager Warranty)

    The special on the 30 Day DP Warranty is only with the Sager Warranties
     
    Justin@XoticPC, May 21, 2008
    #51
  2. Zelig96

    Zelig96 Notebook Guru

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    But that special is not simply $100 off your normal $200 XoticPC Zero Dead Pixel Guarantee is it ? The Sager one is only 30 days, whereas I read somewhere on your website that your $200 Zero Dead Pixel guarantee is for 1 year ?
     
    Zelig96, May 21, 2008
    #52
  3. Justin@XoticPC

    Justin@XoticPC Company Representative

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    ^Yes it is $100 off when you select the Sager Warranty that includes the DP Warranty. Please review the example below right from our website: (You will see there is a $100 Difference between the top warranty and the bottom one which includes the DP Warranty)

    Sager 3 Year Parts & Labor Warranty w/ Lifetime 24/7 DOMESTIC Toll Free Customer Support ( + $289 )

    Sager 3 Year Parts & Labor Warranty + 30 Day NO Dead Pixel Warranty w/ Lifetime 24/7 DOMESTIC Toll Free Customer Service ( + $389 )

    The 30 Day DP Warranty is a Sager Warranty. We have a 1 Year Dead Pixel Warranty that is sold on OTHER machines then Sager.
     
    Justin@XoticPC, May 21, 2008
    #53
  4. Deathwinger

    Deathwinger Notebook Virtuoso

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    So why sager only gives 30 days whereas other companies give a whole year?
     
    Deathwinger, May 21, 2008
    #54
  5. Justin@XoticPC

    Justin@XoticPC Company Representative

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    Different company, different policies.....
     
    Justin@XoticPC, May 21, 2008
    #55
  6. Zelig96

    Zelig96 Notebook Guru

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    I am confused.

    If I click on the Dead Pixel Policy (?) link whilst configuring a Sager 9262, it says:-

    So does that mean if you take the $200 option ZDP then you get 1 year Zero Dead Pixel coverage on a Sager 9262 (with free shipping if in first 30 days)?
    But if you take the Sager Warranty option with NDP for +$100 (compared to normal Sager 3yr warranty), you only get 30 Days coverage ?
     
    Zelig96, May 21, 2008
    #56
  7. Nirvana

    Nirvana Notebook Prophet

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    jesus...this is never gonna end. with WUXGA you will need a 10x magnifier to spot them
     
    Nirvana, May 21, 2008
    #57
  8. ARGH

    ARGH Notebook Deity

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    did you click on Eleison's photo on page 6? i have wuxga and i can spot all 3 of the dead pixels in his example with ease.
     
    ARGH, May 21, 2008
    #58
  9. Nirvana

    Nirvana Notebook Prophet

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    I take my word back~ :p
     
    Nirvana, May 21, 2008
    #59
  10. smood

    smood Notebook Evangelist

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    Justin can you please clarify this if you get a chance? Ie. the 0 dead pixel warranty for $200 versus the Sager 30 day dead pixel warranty.

    Thanks.
     
    smood, May 21, 2008
    #60
  11. Justin@XoticPC

    Justin@XoticPC Company Representative

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    No, the $200 Option is for Sagers 30 Day DP Warranty. We only offer the 1 Year Option on other models, not Sagers. (This is Sagers direct Warranty)

    That is correct. All DP Warranties for Sager machines are for 30 Days. Here are the exact terms:

    Guaranteed no dead or partially-lit pixels for first 30 days of purchasing [+$200.00]
    Any units purchased with the “Zero Dead Pixel Insurance” option that are received with ANY dead pixels will be treated by Sager as a
    DOA unit, and Sager will cover 3 day shipping both ways and replace the unit. (Continental USA only). This guarantee is only for the
    first thirty (30) days of receipt of the unit, and not the entire year period of the general warranty.

    Let me know if this clears it up :)
     
    Justin@XoticPC, May 21, 2008
    #61
  12. Zelig96

    Zelig96 Notebook Guru

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    Zelig96, May 22, 2008
    #62
  13. zfactor

    zfactor Mastershake

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    ^^ correct it does state 1 year there.. you may want to change that
     
    zfactor, May 22, 2008
    #63
  14. sohail99

    sohail99 Notebook Consultant

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    lol! instead, there should be 30 day- no dead jack warranty!!! sager needs it! :mad:
     
    sohail99, May 22, 2008
    #64
  15. Eleison

    Eleison Thanatos Eleison

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    Actually, Xotic's Dead Pixel link says:
    The link just has information on BOTH dead pixel policies (Non-Sager and Sager).
     
    Eleison, May 22, 2008
    #65
  16. smood

    smood Notebook Evangelist

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    They changed it. Thats not what it said before.
     
    smood, May 22, 2008
    #66
  17. eleron911

    eleron911 HighSpeedFreak

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    Yup,they changed it. But it`s ok either way, Justin`s post above cleared it up.
     
    eleron911, May 22, 2008
    #67
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