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    [Help] Disabling damaged Video Card Memory sectors.

    Discussion in 'Sager and Clevo' started by Onne, Oct 11, 2012.

  1. Onne

    Onne Notebook Enthusiast

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    Hello guys,

    I'm once again reporting back and coming to you to ask for help on a problem I have been trying to tackle for the past 3 months.

    Basically what happened was that during random moments (mostly ingame) my complete Laptop froze, sound started to stutter and the only way to fix it was to rebot the System.
    I tried everything I could think of:
    - check temperatures: GPU on load: 68°C CPU: 56°C
    - hard disc diagnosis
    - RAM diagnosis with memtest86+ (10hours)
    - CPU stresstest with prime95 4hours
    - GPU stresstest with FurMark (15min)
    - VGA memory test for 3hours
    - complete Windows reinstall and running with only the most basic drivers
    - Power unit problem
    ...

    Basically I started getting crazy

    I just did not find any issue until today where in my frustration I decided to give Vide Memory Test v1.7.116 another go. This time it ran for almost 8hours. and Viola apparently damaged sectors.

    I'm attaching my GPU-Z file and the Test log.

    My question now is, is there a way to dissable the damaged sectors?

    I'm asking this because I just want this PC to last long enough until I can upgrade the whole system.

    Best regards,
    Onne
     

    Attached Files:

  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    ive never heard of a graphics card having bad sectors so this is a new one on me.
    the only thing i know that can fix a dying or dead card especially a 9800GT/GTS is the baking method which heats the solders up so they can reconnect BUT is a bad sector the same thing. simple answer is i dont know.
    over to the experts :)

    The Oven Trick (repairing your broken video card with an oven) | Overclockers
     
  3. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    It's very doubtful that the baking will solve anything as there isn't anything to reconnect electrically, but rather the Memory itself is bad. That is akin to baking RAM to fix windows errors. Sounds like you need to get the GPU replaced to me.
     
  4. Onne

    Onne Notebook Enthusiast

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    Well, a new Card is going for 175 Euros on: MXM Upgrade Home Page and I just wanted this PC to last me 6-12 more months until I can upgrade the whole Notebook. I know that every module and sector of the VGA-RAM has a physical Adress and I know the available adresses are specified somewhere. I just need to find where and how to modify it...
     
  5. Mighty_Benduru

    Mighty_Benduru Notebook Consultant

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    Never heard of disabling damaged sectors. Not even on physical memory stick. The true solution is to get those replace.
     
  6. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    I agree, I have not heard of bypassing specific sectors on any sort of RAM at all.
     
  7. Onne

    Onne Notebook Enthusiast

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    I guess my only solution would be a card replacement, which is god damn hard to find ...
     
  8. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Contact your reseller for assistance. I know that for us Sager prefers to be contacted directly for those parts. I'm not familiar with what system or card you are running, but it's possible the manufacturer still has one around that they can sell to you.
     
  9. MrDJ

    MrDJ Notebook Nobel Laureate

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    its a 9800GTS Derek (run away run away)
     
  10. Onne

    Onne Notebook Enthusiast

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    yes its a 9800m GTS, I bought it from a German reseller called One. I remember having to send it back just after I pruchased it due to the GPU overheating, apparently the heatsink or thermal compound was fixated poorly. They send it back saying that they improved the cooling by a lot. My guarantee expired almost 2 years ago. But maybe if I can link tgh VGA problem I'm having now to the fact that the VGA was operated at about 107°C at some point they might give me some sort of discount...
     
  11. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Worth a shot. Sounds like they may have sent you back an already damaged card that may have been exacerbated over time. *running away*
     
  12. Meaker@Sager

    Meaker@Sager Company Representative

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    Technically I believe if you knew which chip it was you could remove one and the bios would disable a memory controller as the nvidia bios scans for memory chips on bootup rather than having a set amount but that would be very time consuming and require quite a bit of kit.
     
  13. Onne

    Onne Notebook Enthusiast

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    I just need a good and convincing explaination. I just sent them a message, lets see what they have to say.

    The Kit might not be a problem at all :) I might be able to track down the chip with the help of software. And by the looks of it might just have to sacrifice 64mb of V-RAM.
     
  14. MrDJ

    MrDJ Notebook Nobel Laureate

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    you might be lucky and they offer you (if they can find one) a 260gtx which is what i got replaced under warranty when my 9800GT died.