[Please help] New Sager NP7338 from PowerNotebooks with yellow tint display

Hi guys,
I just received my new Sager NP7338 laptop today and the first thing I realize is the display. It is slightly yellow for the whole screen. I notice it because of the white page of Chrome browser. I also compare it with my Asus laptop and a print out of my photo. My Asus and the photo look similar in terms of colors but only my Sager shows yellowish.
This happened with my Asus before and I found a solution that Asus preinstalled their software called Splendid to improve the display color. However, their settings somehow messed up and the software had to be removed to have true colors.
Anyway, if someone knows how to fix this, please let me know. Otherwise, I have to return this laptop since I mainly use this for photo and video editing.

 

hi
which screen did you order, glossy, 60% 72% 95% gamut.

if not sure download HWinfo64 from my sig below and run it. on bottom left of page click monitor and it will give you the model name and number.

 

Hi MrDJ,
Thanks for your reply. I did use your tool to check my laptop display, but I don't know how to read it. Can you please look at my attached pic? Thanks. For what I remember is I ordered a 1080p anti-glossy display. I think it should be matte one. One interesting thing I found from the tool is that I'm using a display made in 2011, so my brand new laptop with new i7 4th gen, new GT860M but old display. What a disappointment.

 

have a look at this thread about chi mei displays http://forum.notebookreview.com/sager-clevo/752891-so-now-sager-using-garbage-chi-mei-lcds.html

im guessing displays are bought in bulk. and im not sure how accuarate the display date is.
im at work now but will check mine tonight.

 

Did you try to calibrate it? I'd hope that if you do a lot of photo and video editing you'd have some calibration hardware?

And also my LCD shows the same date of manufacture. I do not think it's accurate.

 

Unfortunately, I don't have the hardware for calibration since I just do photo and video editing personally, not as a pro.

I don't know much about color calibration either. I googled and found an easy way which was using different icc profile for color calibration. I have tried about like 2 of them, one standard and one custom, and both of them show the same issue, yellowish everywhere including black and white screen.

Like I mentioned earlier, my Asus laptop had same issue before and I just uninstalled its software and fixed the problem. I know Asus has Splendid as an optimized display software, but I don't know if Sager had one like that.

 

If you feel there is an issue call up the office and they can help you

 

i bought my sager in 2012 and the monitor is made in 2009. i dont see any tint.

 

I don't know of any ICC profiles for Chi Mei screens, but there are applications that allow you to adjust the parameters.

Free Monitor Color Adjust Downloads - Monitor Color Adjust Software

 

Color correction profile for your screen:

http://www.notebookcheck.net/uploads/tx_nbc2/One_K33-3E_Non_Glare_FHD_N133HSE-EA1.icm

 

Thanks Prema, but it does not fix the problem. It reduced a little bit yellow tint, but compare to a print out photo and my Asus laptop, it still show slightly yellowish.

 

In my eyes there are two solutions:

1. Something is definitely wrong with your laptop
2. You need to calibrate your screen with a calibration tool

1. This would be the first to try. Contact the shop or Sager directly. Maybe they're already aware of this problem.
2. Calibrate with a calibration tool. That helped on one of my laptops, where I did with a Spyder4 which is one of these calibration sensors.

 

tlt2796, I'm experiencing the same issues as well. I even installed OS X, and compared with a ~5000K 'pure white' bulb, it looks extremely yellow. It actually appears to be an issue with the backlights; to find out why, open the boot option menu, where you got a backlit, but black, screen near the edges. Lightly depress the screen near the edges, and you will notice that the bleed is very strongly yellow. Hence whites on the screen appear yellow as well. You can use the calibration tools built-in to Windows to fix this; the most important one is the colour balance page, which is the second last one, where you adjust red, green and blue sliders to get a neutral grey. Push the red and green sliders lower, and your display will begin to appear less yellow (because in terms of light, yellow = red + green). Your results may vary, but I got 11 notches down on both the red and green sliders to be the best balance between too yellow and too blue.

 

Hi SRSR333,

I registered on this forum only to try to contact you, but unfortuntely I cannot PM you for some reason. Anyway, I recently bought the W230SS with the same options as you have, and I cannot seem to get OSX working on it. I get reboots during loading of the installation USB, and the messages go too fast to be able to read what's the culprit. Now you said a few posts before that you are gonna make a guide, do you perhaps already have something preliminary? Some help would be very, very welcome here .

Cheers!

 

I'll make a reply @ the Owners' Lounge; meanwhile, please hold. I have a really tight schedule and it's really hard to get things going.

 

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