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    [SOLVED] BSOD followed by code 43 error

    Discussion in 'Sager and Clevo' started by eballack, Jul 22, 2018.

  1. eballack

    eballack Notebook Enthusiast

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    Hi,
    I'm using a clevo p170sm-a. My problem is that whenever I try to play a game, I get blue screen of '' driver irql not less or equal - nvlddmkm.sys'' After restarting my computer I can't use my nvidia gpu because windows doesn't recognize the nvidia gpu. It says '' Code 43 error windows has stopped this device'' . I can get to windows to recognize my gpu by disabling and re-enabling it however this thing still happens every time I boot up a game. So I just can't play any game. My 980m is useless.
    What I have tried :
    -to use older nvidia driver
    -to use windows 7
    -reflashing vbios and bios

    None of them worked so far. I think it's hardware related but I'm not sure if my gpu is dead. Can you help me ?

    My specs:
    clevo p170sm-a
    nvidia gtx 980m
    i7 4710mq
    16 gb ram
     
    eballack, Jul 22, 2018
    #1
  2. Danishblunt

    Danishblunt Guest

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    Very likely dead CPU. have you another GPU around to test?
     
    Danishblunt, Jul 22, 2018
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  3. eballack

    eballack Notebook Enthusiast

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    No.. I don't have any other gpu but the thing is I can get to play a game a few minutes before it crashes. Do you think it's really dead ?
     
    eballack, Jul 22, 2018
    #3
  4. Danishblunt

    Danishblunt Guest

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    If you can get it to play a few minutes, then it might be an overheating issue. Otherwise it doesn't look good for your card.
     
    Danishblunt, Jul 22, 2018
    #4
  5. jclausius

    jclausius Notebook Virtuoso

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    Does any of the suggestions here work on eliminating the problem? https://www.google.com/search?q=nvidia+code+43
     
    jclausius, Jul 22, 2018
    #5
  6. eballack

    eballack Notebook Enthusiast

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    eballack, Jul 23, 2018
    #6
  7. jclausius

    jclausius Notebook Virtuoso

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    Crud. I'm sorry to hear that. I was hoping there was a magic post somewhere to resolve the problem.
     
    jclausius, Jul 23, 2018
    #7
  8. eballack

    eballack Notebook Enthusiast

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    Since it's a almost 4-year-old laptop..Sad thing is I can't afford any computer right now. I may give it to local laptop repair shop and see if they can fix it.
     
    eballack, Jul 23, 2018
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    No, this is telltale dead GPU stuff.
     
    Meaker@Sager, Jul 23, 2018
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  10. eballack

    eballack Notebook Enthusiast

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    RIP my beloved 980m.
     
    eballack, Jul 23, 2018
    #10
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Sadly I think so.
     
    Meaker@Sager, Jul 23, 2018
    #11
  12. poprostujakub

    poprostujakub Notebook Consultant

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    Dead chip - in Poland, the cost of replacing GPU chip on the MXM card is around 140 eur. This card is still worth it. Maybe you will be able to find professional repairing center that will be able to do it properly.
     
    poprostujakub, Jul 23, 2018
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  13. eballack

    eballack Notebook Enthusiast

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    If it's just 140 euro, I'll definitely get it to repaired. Thanks for the info, I'll check local reparing shops
     
    eballack, Jul 23, 2018
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  14. eballack

    eballack Notebook Enthusiast

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    I have some great news ! It seems there was one screw which got loose on my gpu. All I had to do was tighten it a little bit. Now it works great, I don't see any artifacts or anything like so I think my gpu isn't dead.
     
    eballack, Jul 30, 2018
    #14
  15. Meaker@Sager

    Meaker@Sager Company Representative

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    Oh good, keep an eye on it!
     
    Meaker@Sager, Jul 31, 2018
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    eballack likes this.