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    (urgent) problem with my Malibal Lotus P151HM1

    Discussion in 'Sager and Clevo' started by ac0720, Apr 29, 2012.

  1. ac0720

    ac0720 Notebook Geek

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    First of all, I live in the UK, and the laptop was bought in Aug from the US with help from my cousin who lives there. the laptop has been working perfectly fine until few days ago, i couldn't log into windows and i decided to re-install it after several attempts on try to fix it. The first time i re-install the windows took ages (around 6 hours) and after installation the laptop still running really slow so i decided to format the hard drive and install it again.. I deleted all the files by pressing the "delete" button on the windows 7 installation page and when i tried to format it , the following msg appeared "windows could not format a partition on disk 0 windows 7 [Error: 0x80070057]." after over 7 hours wait after i pressed the "format" button.

    I would like to know if there s a problem with my hard drive or it s just a software problem .. if that s the hardware problem, how will i be able to claim the warranty? post it back to the US ? i am really in hurry to use my laptop for assignments ... please help

    thank you
     
    ac0720, Apr 29, 2012
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  2. sk3tch

    sk3tch Notebook Deity

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    Sounds like a bad HDD. See who made it - try to contact them for an RMA. If MALIBAL can't help you, that is...
     
    sk3tch, Apr 29, 2012
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  3. ac0720

    ac0720 Notebook Geek

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    thank you for ur reply, other problems are the time the money for postage ... :(

    so i m hopin it s just a software problem... but i dont feel it that way :(
     
    ac0720, Apr 29, 2012
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  4. sk3tch

    sk3tch Notebook Deity

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    Find a local hardware geek you trust that can do free (or pay via beer :)) diagnosis?
     
    sk3tch, Apr 29, 2012
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  5. MALIBAL

    MALIBAL Company Representative

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    Hi, please open a ticket on our site - so we can address this for you. Thanks.
     
    MALIBAL, Apr 29, 2012
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  6. ac0720

    ac0720 Notebook Geek

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    the link in the website isn't working .. it says Server Error in '/' Application.
     
    ac0720, Apr 29, 2012
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  7. MALIBAL

    MALIBAL Company Representative

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    What link are you clicking, it's working for me...
     
    MALIBAL, Apr 29, 2012
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  8. ac0720

    ac0720 Notebook Geek

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    ac0720, Apr 29, 2012
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  9. MALIBAL

    MALIBAL Company Representative

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    Clear your browser history and try clicking the link on the website again.
     
    MALIBAL, Apr 29, 2012
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  10. ac0720

    ac0720 Notebook Geek

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    still not workin even with different browser :(
     
    ac0720, Apr 29, 2012
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  11. MALIBAL

    MALIBAL Company Representative

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    That linked your posted is wrong... you have to click the link through the website, I have checked it - it's working.
     
    MALIBAL, Apr 29, 2012
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  12. LaptopNut

    LaptopNut Notebook Virtuoso

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    Maybe you could purchase a new hard drive or test a second hand one out. If it works then you could just send the hard drive back for a replacement.
     
    LaptopNut, Apr 29, 2012
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  13. ac0720

    ac0720 Notebook Geek

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    submitted , thank you
     
    ac0720, Apr 29, 2012
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  14. ac0720

    ac0720 Notebook Geek

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    i will take the laptop to the repair store tomorrow, hope they can define the problem... and see what i will do next... tried everything i search on the internet already ... exhausted...
     
    ac0720, Apr 29, 2012
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  15. goldenboyuk

    goldenboyuk Notebook Enthusiast

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    keep me informed as what happens as this is something i am considering, buying from USA/europe to UK (price reasons), and this could be a deal breaker or maker
     
    goldenboyuk, May 1, 2012
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  16. ac0720

    ac0720 Notebook Geek

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    Hi, i just had a reply from the person who helped to diagnose my laptop, and he s 100% sure that it s the hard drive itself causing the problem... i just sent an email to "Malibal" and hope they can offer an exchange asap as i have exams for next coming weeks...

    i will keep you updated once they reply
     
    ac0720, May 2, 2012
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  17. MALIBAL

    MALIBAL Company Representative

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    We already replied... check your email. :)
     
    MALIBAL, May 2, 2012
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  18. ac0720

    ac0720 Notebook Geek

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    that was quick :D

    by the way, i have got a question, if i receive a new hard drive, do i just plug it into the port and install windows straight away without any further action like setting the bios ?

    thank you
     
    ac0720, May 2, 2012
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  19. cryophilous

    cryophilous Notebook Enthusiast

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    That's all there is to it. Swap it out and install windows again.
     
    cryophilous, May 2, 2012
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  20. slane04

    slane04 Notebook Enthusiast

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    Ignore this.
     
    slane04, May 2, 2012
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  21. ac0720

    ac0720 Notebook Geek

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    *update*

    Problem solved :) the warranty for the hard drive is international so i was able to exchange the hard drive through seagate e.u. and special thanks to Malibal who provided all sorts of information i need
     
    ac0720, May 11, 2012
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  22. SynapseR

    SynapseR Notebook Guru

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    Mods can close the thread. I'm happy that you solved the problem.
     
    SynapseR, May 11, 2012
    #22