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    12.11 Beta 3/4 BSOD - HOW I FIXED IT - 7970m - atikmpag / atikmdag.sys

    Discussion in 'Sager and Clevo' started by pijeon1978, Oct 24, 2012.

  1. pijeon1978

    pijeon1978 Notebook Guru

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    Well i was having the same problem as most on here with BSOD , but on a p370em with Dual CF 7970m.

    Kept getting BSOD on start up , or shortly after.

    My last stable drive was 12.8 WHQL, so i figured using the atikmpag/atikmday.sys files from them could be used , along with the newest 12.11 beta.

    So here is what stopped mine - I make no guarantee it will work for you, and if you are not confident with changing stuff , PLEASE do not do it - and make sure you back up any important files you do.

    So do the following at your own risk - but it worked for me , 3 days no crashes , 24/7 use and many restarts.

    0) No need to uninstall anything
    1) Backed up C: Windows / System 32 / Drivers / atikmdag/atikmpag.sys files - moved/ saved them to a new folder on desktop
    2) Copied 12.8 atikmdag/atikmpag.sys in to the above place , AFTER moving the 12.11 ones to the new folder on desktop (you will need to download 12.8 drivers and uppack- they usually unpack to C/AMD
    3) Renamed the files atikmdag/mpag.sys files to atikmdag.sy_ , so they would not interfere with any system processes or get accidently deleted
    4) Restarted the PC - the computer came up with an error saying no ccc / graphics driver - this is ok
    5) Reinstalled , CUSTOM, but all packages of the 12.11 beta again - no uninstall or driver sweeper, just installed 12.11 again, all the elements.
    6) Restarted the machine
    7) No BSOD since then, but with the performance on every game i have tried so far (MOHW, GW2. Crysis 2, 3DMARK11 etc) of the new 12.11 drivers, but with stability of 12.8 drivers.

    This may not be the ideal solution but it is currently working perfectly from me. As i said, i am no expert in this, but doing this has definately solved my problem on my clevo/sager p370em.


    I just took the logic that if you used the old stable 12.8 atikmdag.sys files , along with installing

    Might be worth trying for anyone that wants the performance of the 12.11 drivers but just cant get rid of those pesky BSOD

    PJ
     
  2. littlecx

    littlecx Notebook Deity

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    sorry i dont understand. on step 5, the atikmdag/atikmpag.sys files from reinstallation of 12.11 beta will cover the old one from 12.8?
     
  3. pijeon1978

    pijeon1978 Notebook Guru

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    Yes i mean, once you have copied the 12.8 files to system, then reinstall 12.11 beta drivers, and it fixes any errors.
     
  4. IamEls

    IamEls Newbie

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    thanks for the posting although mine is a p150em I'll give it a try.(fingers crossed)
     
  5. littlecx

    littlecx Notebook Deity

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    sorry i really dont understand, if the reinstallation of 12.11beta will cover 12.8 atikmdag/atikmpag.sys files, what is the point to copy atikmdag/atikmpag.sys files from 12.8 to system32? it should be now using 12.11beta's atikmdag/atikmpag.sys files after reinstallation
     
  6. Vozier

    Vozier Notebook Evangelist

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    Maybe i am interpreting this wrongly, but you mainly recommend installing the 12.11 beta on top of existing drivers?
    I, as many, have not yet installed the 12.11 beta out of fear for BSODs...
    I own a P150EM, intel stock drivers and CCC 12.8, works great!
    To install 12.11 beta i should just download it and install it then? no uninstalls and ?

    thanks for the post btw

    cheers

    Voz
     
  7. mahalsk

    mahalsk Notebook Consultant

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    Which atikmdag/mpag.sys should I rename(step 3)- the new ones or the one backed up on the desktop??

    Edit : where are the atikmdag/mpag.sys located in the 12.8 unpacked folder located, I cannot seem to find them, if possble you could upload them.
    This idea actually has something into it, every BSOD is coased by te atikmpag.sys file..
     
  8. littlecx

    littlecx Notebook Deity

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    renaming the files on desktop is meaningless. renaming the files in system32 also meaningless. since the last step is to reinstall 12.11beta, the atikmpag/atikmday.sys files from 12.11 beta will be copy to system32 and will be used anyway. these steps are very funny.
     
  9. littlecx

    littlecx Notebook Deity

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    ok i have found atikmpag.sy_ and atikmday.sy_ in the install package, you mean i should replace these 2 files from 12.8 to 12.11beta?
     
  10. mahalsk

    mahalsk Notebook Consultant

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    Youp littlecx I also found only those two and replaced them and than rename to sys. Its weird but first reboot and it seems to work :)
    I have a 23 monitor plugged in and every time i sterted plugged in throught HDMI it bsod. when I restarted and unplug the hdmi it was ok, but stil sometime bsod. it also bsoed right away when I overcocked throught afterburner while running on the external monitor.

    After this it actually worked and I could even overcock without crashink on the external monitor. I know it doesant make no sens as the files are overwrited but somehow it work. Hope it wont change on the next boot.
     
  11. littlecx

    littlecx Notebook Deity

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    ok i followed the steps. so now i have atikmdag/atikmpag.sys from 12.11beta and renamed atikmdag/atikmpag.sy_ from 12.8. total 4 files in the system32/driver folder, right? or should I rename back atikmdag/atikmpag.sy_ to atikmdag/atikmpag.sys and replace the ones from 12.11 beta?
     
  12. littlecx

    littlecx Notebook Deity

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    update: now still have BSOD, but it is more controlled BSOD. before it was continously looping BSOD restart BSDO restart BSOD restart BSOD.....now can reboot without problem after BSDO. However, when i open afterburner without open kombustor first, it still shows the core and mem clock. when i set and appply, it BSOD immediately. if i open kombustor, no BSDO and it can set the parameter as normal
     
  13. failwheeldrive

    failwheeldrive Notebook Deity

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    That's exactly what it was doing to me. I've just stopped using afterburner in general and everything has been fine since. I'm pretty sure that most of the bsod problems people are having are related to afterburner.
     
  14. Zacfer

    Zacfer Notebook Guru

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    I couldn't really follow the steps in the original post, but here's how I did it and it seemed to remove the BSOD (please do this at your own risk!)

    1) On a stable driver installation (12.9 for me), go to Windows/system32/drivers and backup atikmpag.sys and atikmdag.sys to a safe location.

    2) Install 12.11 on top of 12.9, and on reboot go into safe mode.

    3) Just in case, I backed up atikmpag.sys and atikmdag.sys from system32/drivers again in case things went wrong.

    4) Replace atikmpag.sys and atikmdag.sys in system32/drivers with the backed up ones from step 1.

    5) Reboot to normal mode and you're done.

    I've restarted my laptop 3 times and no BSODs yet.I tried a few DX11 games and they seem to run with the improved performance (screen tearing problems I had are now gone as well.

    I have no idea what the consequences are of replacing these two files though, my guess is as good as anyone's. For now, I'm happy I can run my games with improved performance and without BSODs. If I get any weird errors or crashes I'll report to this thread.
     
  15. littlecx

    littlecx Notebook Deity

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    yes this is what i did.
     
  16. IamEls

    IamEls Newbie

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    I've also did it and have no problems till now. did around 7 reboots all were fine.

    I used the stock drivers for my atikmpag.sys/atikmdag.sys.

    But one problem is upon first boot, I ran afterburner and as soon as I modified the clocks, I got a BSOD. I'm scared to open afterburner now.

    I'm fine gaming with stock clocks so thank you pijeon for sharing this :)
     
  17. Omegaxboy

    Omegaxboy Notebook Enthusiast

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    Thanks guys. So far so good with replacing those 2 files from stock driver. Didn't even install the newer intel driver either. Will update if BSOD returns but this seems to be working.

    Edit: Btw, Skyrim seems to run good without the weird flashy glitch in the outside world with these 2 files replaced.
     
  18. PushT

    PushT Notebook Consultant

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    I'm sure this is very clever and all, but ...... For those with the p150em at least, I think there is an easier way. If you are not 100% dependent on the absolute newest hd 4000 drivers, install 12.11 beta over the stock drivers from clevo. Then uninstall the intel hd 4000 driver and install the stock one(8.951.6.0) dating back to 29.03.12. The only stable match I have found so far.....

    Until the official release I don't see the point in trying to makeshift anything...
     
  19. DdudeACE

    DdudeACE Notebook Enthusiast

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    This works great for me, no BSODs at all. I even had BSODs with 12.11 drivers on a clean install of Windows 7, so this is fantastic. I'm running the 9.17.10.2792 Intel drivers, with the 12.11beta4 and the two files from the 12.9 beta (which was rock solid for me). I used 3dmark11 to verify that my score didn't suffer as a result of replacing those two files, and it didn't (my score is 6555).
     
  20. littlecx

    littlecx Notebook Deity

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    i am using the clevo stock files and my 3dmark11 is around 100 points lower...
     
  21. Omegaxboy

    Omegaxboy Notebook Enthusiast

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    It's not clever, it's genius. Yes yes, we have already tried all kind of different methods people posted on this forum. uninstall amd completely install intel driver, driver sweep, driver fusion, ccleaner, different order of installation, fresh windows install. Everything we have tried still results BSOD after restart over and over. This however solved the BSOD problem and still with performance of 12.11. People here just fixed the problem for AMD. They need to hire some of you guys here.
     
  22. PushT

    PushT Notebook Consultant

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    I am just trying to help people in a simple way ( For those who are not geniuses or those who just want a working solution). There was another post on the main page of the sager/clevo forum where someone just wanted an easy way to install. I posted to make people aware that my way DOES work, and it is EASY. If the older hd 4000 driver gives me a 100p drop in 3dmark, well ....... It could be the old intel driver, but I still get great performance :)
    Not discrediting your method :)
     
  23. Zymphad

    Zymphad Zymphad

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    If this is an issue, go ahead and fill out a complaint form then.
     
  24. Omegaxboy

    Omegaxboy Notebook Enthusiast

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    The only thing is that so many other methods people post only work for some people or the person who posted it. Your method DOES work for you as of all others that people have been posting but not working for the rest of us. Somehow this BSOD is effecting everyone differently that you can do exact what the other person did and still gets it. That was what happened to some of us here that tried almost all methods to no available. Heck, some people didn't even have BSOD problem at all. Out of all the different "ways" I tried, this one works for me and is actually the most simple one out of them all. Just make copy of 2 files and install 12.11 beta4 over whatever you have. after install, replace the new files with the ones you copied. Done. No, install this, uninstall that, re-install this, get rid of that.

    Hey, it's not my method but it works for me so I'm grateful for whoever came up with it. So far so good still. Played bunch games with better performance and haven't had a single BSOD.
     
  25. Saodexan

    Saodexan Notebook Consultant

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    Thank you pijeon1978, my BSOD is now fixed.

    + Rep
     
  26. PushT

    PushT Notebook Consultant

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    Doing it like I posted has worked for people with p150em. So far no one has reported it to not work. A lot of people would benefit, so its not like I'm posting for my own pleasure.
     
  27. pijeon1978

    pijeon1978 Notebook Guru

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    Glad it has helped some of you guys - I posted this fix that i found after trying everything, in the hope some people would get some benefit.

    Another thing to help with BSOD on 12.11 at start up , would be typing msconfig in to run, then unchecking any unncessary "BLOAT" ware on start up, anything that uses atikpag.sys etc - Leave all of the microsoft / intel and tools for your laptop, but make sure steam, adobe all those things are not booting up with windows.

    That way, when you open up a 3rd party application, if it BSOD's , then at least you have a better idea of whats causing it.

    Again, please don't do this unless you really know what you are doing, as i do not want anyone to end up with laptops that don't start.

    PJ
     
  28. preview

    preview Notebook Evangelist

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    I can't. My machine keeps resta
     
  29. Vozier

    Vozier Notebook Evangelist

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    Sorry, have to edit my post, non of the mentioned steps are of any use, still BSODing.....

    cheers
    Voz
     
  30. TrantaLocked

    TrantaLocked Notebook Deity

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    Can someone please explain what the point of the original steps are? When you reinstall 12.11 you system is just going to use the 12.11 atikmpag/atikmday.sys files. The 12.8 files with .sy_ won't be used and will just sit there. These steps are literally just telling you to reinstall 12.11, so what is the point?
     
  31. bark68

    bark68 Notebook Enthusiast

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    Sy_ rename sys you must use the command expand
     
  32. TrantaLocked

    TrantaLocked Notebook Deity

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    Sorry I am not sure what you mean by that. The step says to rename to .sy_. What is strange is that there is no mention of whether to rename the 12.8 files or the 12.11 ones on the desktop .sy_.
     
  33. Omegaxboy

    Omegaxboy Notebook Enthusiast

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    Yeah, the TC's steps were a bit confusing. The basic idea is to replace these 2 files with the 12.8 version. What I did...

    Since I'm already on the stock sager driver, I went ahead and go to the C:/Windows/System 32/Drivers/ and made a copy of atikmdag.sys and atikmpag.sys files to my desktop.
    Install 12.11 beta 4
    Copy the 2 files back to C:/Windows/System 32/Drivers/ and replace the ones in there. (if you want to be safe, move these 2 files to somewhere else first so you have a backup)

    I didn't install the intel driver or anything. Just install 12.11 beta 4 over the stock driver.

    If you are not on the stock driver, I guess you can uninstall whatever the driver you are on and install the stock back on first then copy those 2 files.

    Hope this helps.
     
  34. PushT

    PushT Notebook Consultant

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    Well, easy enough but still doesn't get rid of my BSOD's , so would have to call that a failure then. I didn't have 1 bsod until this BETA update and so far I haven't seen 1 method that works. This method didn't do it for me either, so ....
     
  35. Vozier

    Vozier Notebook Evangelist

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    Same here. i still like these drivers, the BSODs should be easy enough to fix in future official releases, wich i hope come out soon.
     
  36. Shadowkaller

    Shadowkaller Notebook Enthusiast

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    This works fine installing over 12.9, BSOD on startup. Replaced the files and then no BSODs at all! 3dmark11 score was quite impressive, but I'm still waiting for that fix for DX9 games :D
     
  37. kookiesandmilf

    kookiesandmilf Notebook Consultant

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    this works like a charm! cheers.

    but, it crashes ccc now :/
     
  38. Saodexan

    Saodexan Notebook Consultant

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    Only install the display driver and stay with your old CCC.
     
  39. kookiesandmilf

    kookiesandmilf Notebook Consultant

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    ohh right. thanks. fixed :)
     
  40. fatih64

    fatih64 Notebook Enthusiast

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    This works but I can't monitor temperature anymore. Anyone having the same issue?
     
  41. JMCD23

    JMCD23 Notebook Geek

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    My fix for BSOD is really quite simple. If my laptop is unplugged, I can boot into windows fine and have yet to BSOD. If it's plugged in, it will BSOD. Not sure if that'd work for anyone else.
     
  42. Vozier

    Vozier Notebook Evangelist

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    BSODs seem to have given up on me, at least the last 5 or 6 shutdows i havent got the blue screen. I have no clue if it affects at all (i really dont think so), but as a costume now every time i turn my notebook on, after entering the windows password i move the mouse continously until the waiting mouse icon dissapears... I will keep checking on this and let you know if it freezes if i dont move it... would be funny if that trick avoids the BSODs.
     
  43. sangemaru

    sangemaru Notebook Deity

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    Has anyone gotten to try the Beta7 drivers yet? I have my card arriving today and i was really wondering what version i should install.
     
  44. Anddo24

    Anddo24 Notebook Consultant

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    This is what I've been doing. I haven't had a BSOD in more than a week.
     
  45. leon_Bassel

    leon_Bassel Newbie

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    i just log in to thx op for this fix its works with me :)

    my card is 5650M test it with beta 4 + 11 & works thx god finally :)

    thx you pijeon1978 again