7700k not working Sager NP9873-S

so i just bought a 7700k for my Sager NP9873-S. I installed the CPU but then it doesn't want to boot as if the cpu was bad. so is there any bios updates that need to make this cpu work? or ME update?

 

There will 100% have to be a bios update if you haven't done it since you got it. Is the bios update out? I know it's been talked about.

 

will it work if i use other resellers bios? same model

 

I'd get @Meaker@Sager to answer if there is an updated bios to support the 7700k yet. I'm not 100% sure.

I'm fairly confident that eventually you can so the purchase wasn't a waste (unless you owned a 6700k ) but you may have to be a little patient.

 

I had a pending purchase that was just ready to ship for a 6700K system. I cancelled the order and converted it to a 7700K processor. It uses a different motherboard and-or firmware. My delivery date has been given as 13 February.

My order was delayed because of the high demand on the Samsung 960 Pro M.2 drives that I had selected two 512 Gig models at RAID 0 (striping) for my boot OS. Apparently it had caused a backlog for some builders, I should of had my 6700K by now but with the delay I took advantage of the upgrade.

I went with dual 1080's with SLI, 4K laptop display, 64 gig RAM and overclocking on everything.

I expect that it will come in with something like 4.7 to 4.8 GHz processor speeds as it is a modest boost over the 4.5 GHz normal OC for the 7700K.

There was not a significant price difference (in fact I received a refund of $250 for going with the higher end model).

The builder/distributor commented that "there was not much" difference but from everything I have seen it is at least a 5% performance boost on the CPU performance (not insignificant for me, costs about the same, just delays the delivery). I would rather have an additional month's delay to get a machine with a processor based on 2016/2017 instead of 2015.

As soon as it shows up I will benchmark it with all of the standard tests, take it apart and shoot an entire series of photographs (to identify differences).

 

I wonder if the P870X BIOS/firmware will be enough for you to flash a P870DM to support the 7700K processor.

I sort of doubt that they designed a "whole new board" for the P870X. The development cycle on computer motherboards takes months so the changes are probably primarily in the code.

Now the 6700K works with the Z170 chipset. The 7700K can support up to the Z270 chipset.

The primary differences is the support for 24 PCI-E lanes in the Z270 (20 in the Z170) and Optane drive interface (allows PCI-E instead of SATA interface for Optane drives). Drives that are connected by Optane have much faster access times and can be used as disk caches. (More M.2 slots are then possible).

Details are sparse but I did not see an option for adding more than two M.2 drives in the configuration so I am assuming that we are still going to be bound by the Z170 chipset limitations.

 

Haven't seen it in person quite yet (still waiting on the release), but that would make complete sense. More M.2 slots have not been added either, it would still be 2.

 

@Eedeathstar Kaby Lake update for the P870DM3 is in this thread http://forum.notebookreview.com/threads/kaby-lake-bios-updates-p775dm3-g-p751dm2-g.800128/

Please check if your reseller has a specific version available, because this is the version direct from Clevo without reseller logo (it just has the "Style Note" logo). It will work, but your reseller will know you did not use a BIOS update from them, which may void warranty.

 

Ok so you're saying there's a 50 - 50 that it will not boot ? And send them to repair if ever happens

 

I really do not know what the cost implications would be to "voiding your warranty" on a firmware update that bricks a laptop. Unless you do physical damage to the hardware the hung state will clear with a re-flash.

The worst I had ever seen what where they had to hot-air reflow and remove the BIOS chip and pop another one in its place. Fortunately those types of machines are becoming less common, particularly on a computer that has some design thought around the idea of the overclocking community.

Then again, any reseller/distributor can be jerks and hit you hard for the service of actually sending it back in to be re-flashed. I would not expect it to be "free" as any business needs to recoup their costs and to show a profit.

Physical damage would be things like setting the voltages high, setting the clock speeds ridiculously high or running the machine without heat sinks or fans. Then you can cook things; but remember too that those components are also rated to being exposed to soldering so they are not as fragile as you may think.

(BTW, I have my own reflow soldering system and I am used to working with surface mount components so maybe it is not as intimidating to me. I worked my way through college by being a bench-tech, troubleshooting digital electronics down to the component level).

The best bet is to ask your distributor that you bought the board from; see if they have a firmware update. If you have doubts then seek out the manufacturer or other people who have been through the experience before. There is plenty of talent on this board from overclockers and modders who have done some completely crazy things.

 

@Eedeathstar I am not saying that. I am saying that the update will most likely work (with the potential caveat mentioned in the OP "The latest BIOS for the P870DM2/3 are also in there but there appears to be an issue with installing GPU drivers after the update on that model")

By suggesting getting the update direct from your reseller, if you DO have any issues, it would be covered under your warranty. Using the stock Clevo image may not be covered depending on the warranty terms. I am not a Sager rep. so I cannot comment on what exactly their terms are, this is the most conservative path and anything else is "at your own risk."

Echoing someone else earlier in the thread, see if @Meaker@Sager can give you any help with Sager's offical Kaby Lake update for the NP9873.

 

@EmberV the bios will not be available after 1/16/2017

 

Umm from what I have read, it WILL be available after the 16th.

 

@Eedeathstar ok, then there is your answer from Sager. If you want anything earlier, the Clevo one is available to flash at your own risk. I have my P750DM2-G flashed with it without issue, but I don't have a Kaby Lake processor yet (it is in the mail). There are some members in the Clevo Overclocking Lounge thread with the update flashed and it is working fine, so I suppose Sager wishes to perform their own independent validation of the BIOS.

 

I was going to flash it but i don't know how to creata a boot directory. Whenever I type the Alias fs4 in boot it says no mapping or something

 

I to bought a 7700K and installed it today after installing bios .08 in which sager sent me today and said the 7700K would work with the bios. Could not get it to boot either. Did they tell you which bios will work with it? Guess I will need to go back to the 6700K until I get the correct bios unless it is additional software I did not install. Let me know if you figure out the issue with your laptop please.

 

What is the full filename like ?

 

Wish I would have wrote down the full name but did not and as my computer will not boot with the 7700K I will not be able to get back in until I put the 6700K back in but the file they sent me:

Please rename the attached file to 9873bv04ls1.7z
Unzip the 9873bv04ls1.7z to the root directory of a FAT32 USB flash drive.

 

Here were the file names though.

 

That BIOS/EC/EC2 & ME won't work for Kaby FLake

 

Thanks Prema so did Sager give me the wrong bios here? I asked them for a Bios that would work with KabyLake and this is what they give me. Would definitely like to get it straight this time as I will have to reinstall the 6700K in order to flash for the 7700K again.

 

Well there you go ^

 

Still don't know which bios/ec/ec2 & me works with the 7700k though and aperantely I can't rely on sager to give me that info.