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    7970m 'The version of your graphics adaptor is not supported'

    Discussion in 'Sager and Clevo' started by r4mmr0d, Aug 9, 2012.

  1. r4mmr0d

    r4mmr0d Newbie

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    I have a Sager p1790 with a 7970m. I've had just about 100% utilization with most games and i've actually been pretty happy about heat/performance.

    I have been unable to overlock the 7970m via MSI afterburner, nor install any of the updated (non-stock) AMD drivers that i've found. I'm met with "The version of your graphics adaptor is not supported'" whenever i try an official AMD driver. I've updated to modded drivers I found linked on NBR named "8.97-120418a-7900-MOD-W7-W8-Vista-x32-x64". Civilization 5 seems to be crashing after a few minuites of gameplay: I had not installed it prior to the modded driver install so i'm unsure if that was the cause.

    Msi detects the 7970m but the core and memory bars are maxed at 850 and 1200 respectively. Core volt and power limit do not reflect any values (i have not enabled 'force voltage' nor do intend to). I'm not quite sure why the official AMD drivers can't see my 7970m: is this due to the intel card/ dual nature of the clevo build?
     
  2. NeoCzar

    NeoCzar Notebook Evangelist

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    Be happy and DON'T mess with it till everybody tells you the Enduro issue has been solved. Who knows, maybe some glitch caused you to actually be able to use it as intended.

    Now please share with us pictures/vids of you playing it @100% utilization and the fps in those games.

    Also, pls vote in the 7970M survey.
     
  3. r4mmr0d

    r4mmr0d Newbie

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    Can anyone please clarify the driver installation? Am i 'supposed' to not be able to use the AMD drivers?

    edit: Also, why can't i adjust anything in MSI afterburner?
     
  4. mrguy2039

    mrguy2039 Notebook Geek

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    What games are you playing?
     
  5. TrantaLocked

    TrantaLocked Notebook Deity

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    Don't use the official AMD drivers, they do not support the 7970m. Unless you are using the 12.7 beta, in which case it should work unless you are installing over the whole thing including CCC. Only over write the driver itself.

    Dude please share exactly what settings you are using throughout all of your crap, including Windows power management, AMD catalyst control center, and Intel graphics.
     
  6. r4mmr0d

    r4mmr0d Newbie

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    Chiefly Arma2 (everything maxed, no shadows, post proc disabled, HDR on normal, no vsync; yields 25-30 fps), BF3 (on Ultra, lighting turned down for gameplay advantage, i haven't noted my framerate but its utterly seamless and better then the desktop 560ti i had been using), League of Legends, Mount and Blade, Civ 5 (for about 3 min before ctd) and shogun 2 total war (performance seems iffy: even though i've chosen 'high performance' for shogun2.exe the in-game options still identify the intel card as the gpu and thusly disable many high req options. however, gameplay and framerate seem quite good once i've bumped the settings in a singleplayer game).

    Upon review my afterburner logs seem a bit iffy and inconsistant in format. It appears as though the temp can in fact go extremely high ( (according to afterburner they can hit 99C, which is what i had the log cap at). This jump was not reflected by my realtime monitoring via speedfan, which demonstrated values of 40-65C) but it is worthy to note that i'm playing in southern california during an exceptionally hot period and the p9170 is essentially in an unventilated wooden box.

    I'm quite a novice user so i'm not sure what truths my logs hold: forgive me if my observations prove to be inaccurate.

    EDIT: In response to the 'settings' post: (I cannot seem to upload my logs, they fail even in .txt format.)

    WINDOWS: I'm running win7 /64. I've not changed the power plan etc so its on 'balanced'.

    DRIVER SPECS: I updated to the custom driver that i mentioned in the original topic post earlier today mostly out of curiosity. However, i was able to run everything beautifully from the get-go with the 8.891.0 drivers from Sager that came on my driver disk from lpc-digital. I installed every optional bit on the 'custom' install pane of that driverset. Of the other drivers, i installed the Intel Rapid Start, and THX TruStudio options.


    CCC SETTINGS: I've put the power management stuff to manual, so that i just choose the correct .exe and set it to 'high performance'. The interface for this is pretty crap in that it only shows recent programs, not an actual archive of previous settings :/ . The CCC high performance setting seems to work, with the exception of shogun 2 reading the intel card as the workhorse. I haven't altered any of the intel settings, nor the Windows power management stuff. The power plan is on the standard 'high when plugged in, low when on batt' option. I have Antialiasing on 'use app settings' with a standard filter, no morph. I've toyed around with this a bit and it makes no discernable impact on anything. AA mode is on Adaptive multisample. Anaisotropic filtering is on 16x.


    I have not had any PROBLEMS with performance, nor any unexpected crashes (except for civ5) I'm certainly willing to believe that i could get a lot more out of this card but I'm pretty content with my current results.
     
  7. TrantaLocked

    TrantaLocked Notebook Deity

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    Thanks for the info. The 7970m still produces playable frame rates making it possible for a normal gamer not to notice. It is definitely easy for me to notice when my FPS are at 30 though. It is just unbearable, and I mean that in a literal sense. It would hurt my eyes and give me a head ache to play GTA IV with such low FPS consistently on my last rig.

    If you could check exactly what FPS you get in Battlefield 3 that would be great. I don't play it but a lot of people would appreciate that. Apparently mutliplayer is giving people the most problems.
     
  8. r4mmr0d

    r4mmr0d Newbie

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    I've just checked bf3 in a 64/64 game. I'm getting around 76% useage and 60 at most, with 30 being the lowest value. I'm not certain if the stock drivers were providing me with better results.
     
  9. r4mmr0d

    r4mmr0d Newbie

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    I've just checked bf3 in a 64/64 game. I'm getting around 76% useage and 60 fps at most, with 30 being the lowest value. I'm not certain if the stock drivers were providing me with better results.

    EDIT: I've cranked every value to max, including lighting etc. i'm now getting 80-90% useage and probably 46 frames on average.

    My uploads are failing so i've provided an imgur link to an 'in battle' screenshot thats a fair representation of standard play.

    imgur: the simple image sharer
     
  10. TrantaLocked

    TrantaLocked Notebook Deity

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    46FPS doesn't sound bad, but are you getting the random utilization and FPS dips like many have been getting? I really have no clue though. I don't own the game so I can't speak with experience in BF3. A 46FPS average sounds really good compared to how bad others have made it seem.
     
  11. r4mmr0d

    r4mmr0d Newbie

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    I seem to dip to 50% if i reduce input (stare at a dark wall) but i've yet to be frusterated in combat by a performance drop during explosions etc. Utilization drops seem related to on screen effects rather then arbitrary downclocking.
     
  12. TrantaLocked

    TrantaLocked Notebook Deity

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    Wow that sounds exactly like how Bad Company 2 performs for me. When the game needs less power to run smoothly utilization decreases, and when it needs more utilization increases. I am astounded that you are able to get those results in a 64/64 player map. I really want to play the game but I am not spending $40 any time soon, lol.
     
  13. r4mmr0d

    r4mmr0d Newbie

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    You've managed to drive me back into BF3's arms, i've just been Dayzing for the past month or so :p.
     
  14. TrantaLocked

    TrantaLocked Notebook Deity

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    Dude I want that game so bad. I want to wait until to goes standalone though.
     
  15. PiMaster314

    PiMaster314 Notebook Guru

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    I haven't had much luck with the 12.7 beta drivers, I rolled back to the stock drivers that came on the CD with my NP9170. Skyrim was getting 10-15 FPS with everything maxed on 12.7, now I'm getting 50-60 again!
     
  16. Hurricane9

    Hurricane9 Notebook Consultant

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    That's about what I get too. It does drop down sometimes, but not for long and it is barely noticeable unless you have an FPS counter up.
     
  17. TrantaLocked

    TrantaLocked Notebook Deity

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    So why is every one complaining about BF3 then?

    Benchmark Results: AMD Graphics Cards, What Do I Need For Ultra Quality? : Battlefield 3 Performance: 30+ Graphics Cards, Benchmarked
    AMD Radeon HD 7870 2GB - Battlefield 3 Performance | bit-tech.net

    Look at the 1920x1080 tests on Ultra

    It doesn't seem like the 7970m is really suffering with BF3 in particular. While it could be getting better performance, it is still performing like an HD 7850/HD 6970. With 99% utilization it might average 50FPS, which would be very nice.

    Maybe 12.7 really is a bad driver. This whole time I stayed with my gut instinct in keeping the official Sager driver. I guess it was a good choice.
     
  18. MacHater

    MacHater Notebook Evangelist

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    Because us competitive players WANT to lower the settings to keep FPS consistently above 60 fps.

    But with Enduro, lowering the settings doesn't always translate to higher framerates: most of the time, GPU utilization goes down too... which keeps the FPS down
     
  19. TrantaLocked

    TrantaLocked Notebook Deity

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    I see what you mean. That is definitely an issue, my bad.