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    7970m Logging Thread, Games with Utilization Issues (Only post logs, NO questions please)

    Discussion in 'Sager and Clevo' started by Exposed88, Aug 7, 2012.

  1. Srikar

    Srikar Notebook Evangelist

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    Great, so complain in another thread and quit clogging up this one. This one isn't stickied to let out your rage, it's stickied solely for logging the Enduro issues. And no, your whining doesn't consist of an Enduro issue.
     
  2. Srikar

    Srikar Notebook Evangelist

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    Posted these games earlier, but decided to put it in correct format. Sort of.

    --------------
    Graphics Card: 7970

    AMD Catalyst Driver Version: stock

    Operating System: Windows 7 Premium 64bit

    Issue Details:
    Darksiders II - This game, although it clearly doesn't reach 99% GPU load has no issues at all. It has been running 57-60FPS throughout the 20 hours I've put in it so far.

    [​IMG]
    [​IMG]

    Two Worlds II - Good god. Voice acting kicks me in my balls. What? Oh yeah, Enduro... Well, earlier I said the utilization sucked. I was wrong. Utilization was between 80% and 99%, framerates being around 60, every now and then dipping to the mid 40's. So why did I think it was utilization and bad framerate? The freaking game animations. They are smooth at some points but then turn into a jerky mess which makes it feel like I'm playing the game at 20~ FPS. Poor quality game all around, and I'm only 30 minutes into it. =/

    [​IMG]

    Games with under-utilization issue: None so far, only crappy game animations. >:[ Will try out Dead Space 2 later today or tomorrow. Might load up Deus Ex: HR for the hell of it as well.

    CPU Details: i7 3610QM

    Motherboard or System Make & Model: Sager NP9170/Clevo P170M

    Motherboard BIOS Version: too lazy to look, stock
     
  3. Doryndoran

    Doryndoran Notebook Enthusiast

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    U mad? -_- 10 chars
     
  4. Srikar

    Srikar Notebook Evangelist

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    Based on your previous post, you are.
     
  5. NeoCzar

    NeoCzar Notebook Evangelist

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    Seriously ... it's 5 months now, it's not a "release bug" anymore. Almost a half of its shelf life as "flagship" has gone by without any of us being able to utilize it properly, dropping to 15 fps in WoW, a game well known to run smoothly on systems 4-5 years old. Pathetic.
     
  6. Doryndoran

    Doryndoran Notebook Enthusiast

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    Of course I am. And at this point, I will voice my anger in any forum related to this issue if I feel like it. If you don't complain, you wait forever good sir.
     
  7. sdavies86

    sdavies86 Notebook Consultant

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    again, this is not the thread to post your complaints. This thread was made JUST FOR LOGS, as assisting in testing for Sager/Clevo/AMD/Anyone else who cares to help isolate where the problem lies. "They" dont want to have to read through arguments to find information they are looking for to help fix this issue, as it wastes their time. That is why the last logging thread was removed!
    Srikar, Thanks for the info on those games, pls keep us posted on future tests. :thumbsup:
     
  8. Doryndoran

    Doryndoran Notebook Enthusiast

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    How much of my time have I already lost because they could not deliver a working product? I think the least they can do is read how much frustration they caused with their irresponsibility. About the logs, there has been logs posted for months now and there is still no fix. I dare hope they are not still stuck at looking at logs on forums and are working with their own test systems to resolve the issue.
     
  9. Srikar

    Srikar Notebook Evangelist

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    Dude, seriously, gtfo and find another thread to complain in. The logs aren't just for AMD but for us as well to see which games we should avoid until there is a fix (if there is a fix). There's enough whining already that it doesn't need to spread to a thread that was supposed to be resourceful.
     
  10. Doryndoran

    Doryndoran Notebook Enthusiast

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    I have the right to whine all I want, stop whining that I am whining or I will keep whining. =)
     
  11. Srikar

    Srikar Notebook Evangelist

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    Quit being an idiot, you aren't helping anyone with that attitude and all you're doing is pissing off the people that actually want to use this thread for its purposes. You're acting like a three year old who gets told he can't get that toy he sees in the store. You aren't hurting AMD's feelings with these temper tantrums, only irritating us forum members.

    And no, you don't really have the "right" to whine. The forums aren't governed by the US Constitution.


    On topic:

    Dead Space II - I'm at the end of the game, so don't really know how it acts in wide open areas, but utilization is around 20-30% and locked at 30FPS. At first I forgot to switch the graphics over and maxed it out on the intel card. Got around 19-21 FPS, lolz.

    [​IMG]
    For the lulz:
    [​IMG]

    Deus Ex: Human Revolution - Although not too bad with utilization, I was rarely at 60FPS. It hovered mostly around 50, going as low as 45 that I experienced. Utilization was around 75%.

    [​IMG]

    I will try The Darkness II and Mafia II tomorrow. And yes, I realize that's a lot of "II" games, between those, Dead Space, Darksiders, and Two Worlds, lol.
     
  12. sdavies86

    sdavies86 Notebook Consultant

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    again, great work :) what, no too human?? lol bad joke :rolleyes:
    Do you know the game engines and/or game developers of the games you have tested? so far, no EA game works properly that im aware of.
    I have a sneaky suspicion that it is the games not using enduro properly. why else would some games work fine, and others not so well?
    I think some people should go on live chat with EA's tech support. yes for the most part they are idiots, just keep at em until they pass the issue along to the programmers.
     
  13. Srikar

    Srikar Notebook Evangelist

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    Visceral Studios is EA. That's Dead Space II. Human Revolution is Eidos Montreal, Darksiders II is Vigil, Two Worlds II is some dumb company that made a crappy game.
     
  14. sdavies86

    sdavies86 Notebook Consultant

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    I have emailed EA and Bethesda, with a description of the Enduro issues, and a linked this thread.
     
  15. Doryndoran

    Doryndoran Notebook Enthusiast

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    Im not a US citizen, I don't give a crap about its constitution. You can judge me for complaining but you will see that in a couple weeks you will be angry about this problem too since you seem to have received your laptop very recently. Also, keep in mind that the games you play are affected by the utilization issue but are still very playable. In my case, however, the game I am playing simply was very often bellow 25 fps regardless of settings, and I don't consider that "playable" from a competitive standpoint.

    And by the way, I AM hurting AMD in some ways by complaining on their products in forums that potential 7970m customers see.

    Anyways, don't worry; I just sent my np9170 back for an upgrade to 680m, so you won't hear more from me. Have fun being mad! =)
     
  16. chuckles87

    chuckles87 Notebook Consultant

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    this need public effort asap because obviously amd simply still thinks this is a minor issue , is there a facebook page or petition i can join or participate in?
     
  17. arcticjoe

    arcticjoe Notebook Deity

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    because different game engines use different rendering techniques. Problem is, this under-utilization problem only exists on most games when enduro is turned on. Switch it off and the game runs fine.
     
  18. Srikar

    Srikar Notebook Evangelist

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    Yeah, you can totally tell I haven't had my laptop long. How? Had it since mid-July and all I do is play games on it. Enduro hasn't been a huge issue to me because I don't just play Battlefield 3 like most people saying it's the end of the world. There are other games out there.

    No, you aren't hurting AMD. You're irritating the **** (stop deleting words, filter :() out of us. Everyone in this thread already knows the 7970 has issues. Whining and moaning doesn't help anyone in this thread.

    Don't come back, no one will miss you. You act like you're some big shot, why? You're a newbie with 13 posts that likes to cry.


    ---------------------

    More games that I tested.

    The Darkness II - Nothing new here. Utilization at around 40-50% but that's fine as it maintained a steady 60FPS.

    [​IMG]
    [​IMG]

    Mafia II - Two tests, both using the awesome in-game benchmark. One I did without Nvidia PhysX on and the FPS was at 60FPS with some minor dips here and there into the mid 40's, rarely high 30's, utilization was 80-99%, depending on what was going on. The second test I did with PhysX on high. We all know physx is a PITA to run well, especially on an AMD card using a mobile processor. Surprisingly, the FPS was around 20-25 with some dips into the high teens. I imagine some overclocking on the CPU would make it totally playable. I didn't test it with physx on medium, but I suspect it'd be around 30-40FPS. Also note that I'm using the lowest CPU option Xotic had for the 9170. It's probably already playable for those who went all out on the processor option. Utilization on this was really low, like 25 to 40%. That might be because it's trying to use more of the CPU than the GPU, but it could also be a severe Enduro problem. Also interesting to note, the game recognized the card as the Intel HD card instead of the 7970. I know that's not what was running it (if it was, then damn that card is amazing to max out Mafia II) due to the utilization percentage.

    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    With PhysX on high:
    [​IMG]
    [​IMG]

    The Witcher II - Tried with and without ubersampling. Obviously ubersampling kicks most in the balls, but this laptop ran surprisingly well with it on. It was usually between 18-25FPS, hovering closer to 22ish. Without ubersampling on, it held a steady 45-60FPS with a few dips here and there, unnoticeable unless you stare at the FPS reading. In both cases, utilization was 90-99%.

    With uber-sampling:
    [​IMG]
    [​IMG]

    Without:
    [​IMG]
    [​IMG]


    Next games I try will probably be LA Noire and maybe Just Cause 2.

    EDIT: I did a playthrough of Saints Row: The Third and finished that a couple of weeks ago. Don't feel like loading it back up, but I'd like to say it maintained 50+ FPS throughout the entire game except for very few situations where the FPS would dip. I think the only way I could cause that was by going way up into the air with a VTOL and fly over a building and then go straight down the other side. Basically flying straight down toward the street would cause those dips.
     
  19. PiMaster314

    PiMaster314 Notebook Guru

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    Yeah, I've experienced a few issues with Enduro (Bad Company 2 and GTA IV notably, a couple other games as well) but in general this card maxes out everything I play at 50+ FPS (make that 50+ stable FPS) . Apparently I'm playing the wrong games since I'm getting pretty darn good performance. Yes I would like it to perform to its full potential, yes I'm unhappy that I didn't get 100% of what I paid for and yes I want it fixed like everyone else, but you'd think this card was complete garbage based on some people's comments...
     
  20. Doryndoran

    Doryndoran Notebook Enthusiast

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    You actually played the good games. :)
    In certain games, the problem is a pretty huge one and a dealbreaker, notably in World of Wacraft: http://i.imgur.com/aY94x.jpg
     
  21. Srikar

    Srikar Notebook Evangelist

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    Damn! 35FPS? Must have been a slideshow!

    Glad to see you aren't good on your word.
     
  22. TrantaLocked

    TrantaLocked Notebook Deity

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    Once again, every post you become more of an ignorant a-hole. WoW should be playing at 60+FPS on a 7970m. It doesn't matter if 35FPS works, it matters that cards half the power of the 7970m are getting better FPS in the game. We payed money for the 7970m, just so you know.

    The fact that you have any rep really scares me. Distinguished road? Yeah, a distinguished road to the "how to be a d*** shop."
     
  23. DocOccam

    DocOccam Notebook Geek

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    It has been a long time since I have posted on NBR... not happy to see the 7970m has not been fixed... not happy at all.

    For me, the following games are problematic:

    Crysis 2: Frequent dips to ~65% utilization with a concomitant drop in framerate to <30 FPS (often 20). This looks awful, especially with the blur effect, and slows down gameplay.

    Just Cause 2: Reproducible drops to 50% utilization in the Concrete Jungle benchmark. Not coincidentally, utilization is 90+% in-game until I enter a city, at which time utilization and the framerate drop.

    Batman: Arkham City: My utilization bounces around so much in DX11 mode that I cannot report a consistent value. The game DOES NOT do this with my desktop GTX 580.

    I also have some issues with older games, but I do not expect perfect compatibility with 8-year old software. Nevertheless, it is a bit disconcerting when Vampire: The Masquerade: Bloodlines runs at 20 FPS in some areas.
     
  24. Srikar

    Srikar Notebook Evangelist

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    I'm getting irritated with the spam that the card is broken and is useless. Yes, it has issues. No, 35FPS is not a severe problem that makes a game unplayable like so many want to believe.

    You seem to think I'm defending AMD or the card or whatever on the issue which is not the case. I'm just stating that it is nowhere near the levels that a lot of people are saying. These same people are saying that they quit playing games all together because of the issues. Really? They quit because of dips into the mid 30's?

    I'm tired of the non-stop whining going on, so forgive me if my attitude has plummeted because of this. Hearing the same complaints day after day, usually by the same select few people, is getting old fast.
     
  25. TrantaLocked

    TrantaLocked Notebook Deity

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    I wouldn't be able to happily play most games running in the 30s. In fact, certain games that run in the 30s give me a headache. GTA IV at 30 FPS can destroy one's mind, which is why I lower settings to maintain a decent average. Gamers who want and buy the best are looking for the performance they payed for. Yes, the issue isn't so colossal that games aren't playable, but because what we are getting isn't even near what we expected for the price we payed and for the potential of the 7970m, we have reason to be angry. The problem is even worse when you realize this affects every 7000m card that is in a forced Enduro configuration. That is Intel/AMD/Clevo letting down a large amount of people.

    Also, you over estimate how many people are "quitting" because of Enduro issues. We still play the games we love because we love them, and maybe there will be a few who really won't play because of the Enduro issues. If you aren't going to trade for a 680m, there is nothing you can do other than express the anger. If we don't keep expressing how important this is, then we may not even get a fix. We can't let the "companies" think we don't care any more, which is why I will continue to be active here and express with every one else the problems we are having.
     
  26. chuckles87

    chuckles87 Notebook Consultant

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    why are you wasting everybody time with your pointless blathering , if your not having a problem with your 7970m please go annoy someone else
     
  27. Srikar

    Srikar Notebook Evangelist

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    And I'm the ignorant a-hole? LOL. This forum is gold.
     
  28. NeoCzar

    NeoCzar Notebook Evangelist

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    Even worse he said he got a 680M if I remember correctly. I love it when he says he is "irritated" .... One of the downfalls of Western civilization was elevating the sense of individuality and personal self-esteem in some unworthy people.

    Watch him come back and call us all whiners because we can't handle 25 fps on an 8 year old game after purchasing the latest most powerful AMD flagship card. Take it like a man! Get ripped off and screwed over and move on! What an idiot.
     
  29. Srikar

    Srikar Notebook Evangelist

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    I have a 680M? Uh? Try looking through this thread and see my posts where I check different games and post the performances.

    Edit: I came from a G73jh with a 5870m. I didn't get ripped off because so far, this computer has performed better.

    Like I said in an earlier post, try using the HD 4000 in WoW and see if you get better performance with that. Yes, the card has issues, yet it doesn't perform as good as we thought it would, no, whining will not magically fix it. Caveman-jim is checking up with them at least once a week regarding this issue. He even stated why AMD hasn't publicly announced the issue. If you weren't too busy complaining non-stop, you'd probably have been able to see that information.
     
  30. sdavies86

    sdavies86 Notebook Consultant

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    hey everyone, there is a new driver, posted in the thread below, try it out... maybe it is the start of fixing the issues?
     
  31. bn880

    bn880 Notebook Consultant

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    Graphics Card: 7970M

    AMD Catalyst Driver Version: 8.981.2.0

    Operating System: WIn 7 64 bit

    Issue Details: Insufficient FPS in various games. Performance only marginally better than GTX 280M at lower settings. GPU Utilization is low, 30 to 40%.

    Games with under-utilization issue: DCS Blackshark 1/2 (25 to 35 FPS no matter what settings)
    DCS World SU 25 (~30 FPS only on various settings)
    Arma II / VBS2 also under performing

    CPU Details: 3610QM

    Motherboard or System Make & Model: Malibal P170EM

    Motherboard BIOS Version: Latest Clevo (no difference)
     
  32. Quadzilla

    Quadzilla The eye is watching you

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    Try the new Asder 12.8 9.0 link below.....

    My friend has been struggling with utilization issues since day one on his Envy 17 7850m and these fixed what seems to be 99% of them .. I was truly blown away seeing the utilization skyrocket and i have been follow your guys issues trying to get him help since the day he got it. i know you guys have been the most vocal about getting it fixed so this was the place to be hoping i would find some info here. We have tested numerous games not just a few.

    I hope it works as well for you guys as it did for him . These drivers were linked in another thread in this section but i figured people have not even bothered to try waiting for something more official.

    [email protected]
     
  33. IamEls

    IamEls Newbie

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    Really sorry I'm a noob.

    how do you update the driver?

    do I just install it over stock checking only graphics driver like 12.7 beta?

    I'm a 7970m/p150em user. really want to help.
     
  34. Quadzilla

    Quadzilla The eye is watching you

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    All we do on his machine is run the driver basically over installing on top of the current one because on his Envy the Intel Drivers are required and most of these drivers are not setup with all the intel stuff for enduro .. Some are but most are not.

    So just download the driver/extract it then run the installer that is it, nothing complicated.

    I really hope it helps you guys seriously.
     
  35. columbosoftserve

    columbosoftserve Notebook Evangelist

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    Those drivers didn't work for me. No improvement at all.
     
  36. IamEls

    IamEls Newbie

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    I've checked cod black ops but it didn't change.

    trying to reinstall crysis.

    thanks for the help tho appreciate it
     
  37. Quadzilla

    Quadzilla The eye is watching you

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    Well it was worth a try .

    I did not want to remain hush about it in case it might have helped because you never know till you try plus i know how much you guys deserve a fix after all this time.

    Maybe it will fix a couple games or none at all but yeah it was worth a shot .
     
  38. NeoCzar

    NeoCzar Notebook Evangelist

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    I am really hoping for a -very soon to come- day where I wake up, check this thread, find out that a fix had been found so we can all go back to asking the 680M dudes "So .... how are you enjoying the +5% of performance you paid ~300$ for? MWAHAHHA!"

    For the record, when I was able to run my p170em before its brick fried it ran even slower than what I expected an HD4000 iGPU would do, much less a 7970M. I only tested Starcraft 2 and WoW.
     
  39. littlecx

    littlecx Notebook Deity

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    and amd has closed the thread in their forum
     
  40. NeoCzar

    NeoCzar Notebook Evangelist

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    Last I checked it was locked not deleted. I think that we should keep in mind that not every forum has hundreds upon hundreds of regular members like this, so next time we go raid another forum we're expected to meet some very old members who consider any "presence" on their forum regardless of the activity a little queasy. This is what happened on all the forums we went to, we immediately got 2-3 sage-like members who just want to prove that they can argue down the new kid on the block. Juvenile but such are internet forums.

    AMD found it a golden chance to lock/delete the thing.
     
  41. arcticjoe

    arcticjoe Notebook Deity

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    link to that forum?
     
  42. cnduffey

    cnduffey Notebook Guru

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    Can someone post a link to the thread on AMD's forums?
     
  43. Montage

    Montage Notebook Evangelist

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  44. NeoCzar

    NeoCzar Notebook Evangelist

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    The thread was locked for "offensive language". What offensive language? The NBR crowd were driving home the point that a tweet is all we got for a month. Marc (same AMD guy who said issue was being investigated) comes and locks the thread.

    What can we realistically do to up the pressure?

    I'm starting a new thread on their forum, seeing how I started the first one. Lets try to avoid their resident trolls, specially fretboard.

    AMD Game Forums - The Clevo 7970M Enduro/under-utilization debacle.
     
  45. Montage

    Montage Notebook Evangelist

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    Force the reseller to make remedies (either downgrade or upgrade for the price of the current pricegap) and if necessary, sue them. They will deal with AMD.
     
  46. arcticjoe

    arcticjoe Notebook Deity

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    A nice well planned out class lawsuit is probably the best way to get anything done. Consumers should not suffer financial penalties because we were sold a dud (and very expensive) product, going after manufacturer will force them to go after AMD. If, as I suspect the issue cannot be resolved via driver update, then nothing will be done by AMD until they have a legal obligation / financial penalties forcing them to act. Either way they will lose money, either by loss of sales or by cost of replacement / fixing of the problem. If total sum of bad publicity is cheaper than fix / replacement, then as a business they will only opt to keep silent until consumers get bored and move on.
    Getting this issue some public attention is a good start, co-incidentally class action lawsuits attract a whole lot of publicity, whether successfully or not.
     
  47. Coca

    Coca Notebook Consultant

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    This is driver problem, for example you can get 99% utilization in few games, like in Alan Wake. No problems with same card on AW. 7970m is perfect card with bad driver. In the next driver update it will be fixed. No doubt. We just need wait a few days more. I tell you, if you are risky guy, you already can fix Enduro problem on your laptop, send personal message to guy with nikname "thunderfury" on this forum Ноутбуки DNS. Разблокированный BIOS. | Ноутбуки DNS | Форумы | Клуб | Сеть супермаркетов цифровой техники DNS , he will UNLOCK your bios for free and send it to you back. In unlocked bios you can disable Intel 4000 hd card and you will get 99% utilization. But I think , better just wait few days, AMD will fix it in next driver update as I say early. Good Luck!
     
  48. arcticjoe

    arcticjoe Notebook Deity

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    you do have the same problems on AW if you leave enduro switched on. Also, sending your card to a random guy on the internet sounds like a scam, for one if you disable HD4000 you no longer have a connection to your monitor so all you get is a black screen. If he knows how to fix it why doesnt he upload his bios and we can flash ourselves?
     
  49. Montage

    Montage Notebook Evangelist

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    Delete....
     
  50. chuckles87

    chuckles87 Notebook Consultant

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    why no one is creating a facebook page on this issue? like get this disaster into social networks or even amd facebook page?? . no doubt amd will start to care?
     
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