=== Official Petition P150em/p170em ===

So much negativity surrounding these two models it seems only right that we should start a petition and persuade Clevo/Sager to do something about these issues as it's not only irritating current owners and users but also deterring others from purchasing/switching to Clevo units.

Please sign the petition by responding below, either by +1 or /petition or by using the voting buttons to vote for a "yes" or alternatively a "no" if you don't agree. Hopefully we can get someone in the know to forward this to a suitable representative of Clevo/Sager and finally get some answers and maybe even some solutions.

Clevo/Sager, we would like you to address the following issues with the P150EM/P170EM:

• 
  Enduro/Discrete GPU functionality, either by a BIOS update or a hardware update. A BIOS update seems more reasonable at this point. This is to address the on-going performance related issues whereby Enduro seems to be interfering with discrete GPU and there is currently no way to turn off Enduro for these models.

• CPU & GPU Fan Profiles, adjusted to function in a common sense way or a control function in the BIOS to allow users to set their own profiles.

• CPU & GPU voltage/frequency/multiplier adjustment settings.

Please add comments below and if the consensus is that this is a problem for everyone I will add it to the original post.

 

ppl have been happy with their p15/170ems as far as i can tell......

also for enduro i think it is a problem with the drivers so its AMDs fault not clevos..........

 

You're correct, but I was actually pointing more towards a BIOS update/way to turn off Enduro as other manufacturers are doing. That's all. This should really be built into the BIOS or a hardware function.

In any case, please only post comments if you want to add an item for Clevo to address. If you don't feel there is an issue you can vote "no".

Just don't want to turn this into a clutter.

Thank you

 

Add voltage adjustment for cpu and gpu. And the ability to set cpu multiplier

 

OK, I think I have to step in.

This is not an "official" petition, just because users are not content with some functions of a laptop doesn't mean anyone can start a petition..

There are certain aspects of a laptop a company values, and it is up to them to decide which function to open to public and what not to. We as end consumers can choose to live with it or not, I understand the logic behind the petition on NOT dropping support for 1-year-old models; but this is a bit too far.

I will consult with the other mods to see what they think about this issue, until then please contact me via PM. I will post results of what the other moderators think of this specific petition, as for these I don't even think AW or any other company supports fan profiles via BIOS.

 

I would like to see some CPU Configuration options like a switch to disable Intel turbo boost, Hyper-threading, dGPU and other things for the best battery life when doing simple tasks.

 

Hell yes, my fans are out of control.

 

fix fans please !!!
at idle I have 42-48C and fan is spinning
but when I open msi kombustor fan stop automatically
when temp reach 49C fan start again

same with stock and 12.7 drivers
why this happen? where is the issue?

 

All we are asking for here, is the same features we had with last years Model, nothing impossible. With all the current Problems I want to buy the old HM Model and install a newer gpu, but unfortunately they arent for sale anymore.

 

+1 for Enduro / GPU Under-utilization issue. Its very disappointing to see my 7970M being outperformed by my 6970M in some games / benchmarks.

 

I'm also going crazy with utilization issues. Battlefield 3 on larger maps are unplayeble when in the middle of a firefight fps disp down, this also happenes in other games as well. The wors thing is you cannot configure your setting to get steady 60 fps as you will get lower gpu utilization and same fps. +1

 

Sorry Ryan, didn't mean to step on any toes but I do believe that these items are/should be addressed and are not really just "preferences" of which model/make you end up getting.

It has come to my attention for example, that Enduro is hardwired in the Clevo whereby the iGPU is directly connected to the display and the dGPU does the rendering. So switching off the iGPU for instance would disable the display as well. Now you could argue that it's up to AMD to sort this issue out with a driver update. You might be right, frankly I don't even know if it's possible at this stage for Clevo to sort this out without doing recalls on all the p150em/p170em's and re-wiring them.

As for the fan profiles/controls...it would seem it's not really a preference thing, more a consensus that these don't work as they should be. Fans kicking up and down at odd times. Either Clevo could take another look at it or give users bios options/windows software to adjust the fans accordingly.

The BIOS itself is well nothing short of shocking, even for a laptop, but when you consider the market space Clevo occupies (not mainstream) I think a lot of us were expecting something that could be tailored slightly more.

It just seems that Clevo is positioning itself as an enthusiast's flavour of choice yet it appears that it's completely missed the mark with these models, and given its price point...well I think it's easy to see why so many of us would be pissed off and be demanding that something gets done.

 

and at the same time please report to amd
AMD Issue Reporting Form for AMD Catalyst™ 12.6 and 12.7 Beta

 

i think reporting has to come from Sager / Clevo for the issue to be taken seriously by AMD, - AMD do not make any money from us directly, its Sager / Clevo who purchase their chips, so they are in the best position to complain about their product.

 

I think I'm going to start a petition to stop all the petitions about Sager/Clevo laptops here on NBR.

If you don't like them, DON'T BUY THEM!

Mr. Mysterious

 

to be fair, i wouldn't have bought it if I knew how much hassle it was going to give me. Sadly I decided to pull the trigger on it before there were any reports about 7970m issues and I sold my p170hm to raise the funds, so there is no going back for me.

 

Another petition, would i chime in or not?

P.S : LOL Mr Mysterious! Although I agree to that statement somehow.

 

I think this could be a decent idea, much like the other petition we had. This one hasn't been as well executed or though out though. Check out the previous one and take some ideas from it.

http://forum.notebookreview.com/sag...ition-bios-updates-clevo-hm-model-series.html

You should turn this into a thread to figure out the details of what the actual petition is going to call for. As Ryan said, this isn't an official petition. Gather more info so you have details of what you want. If you start this OP is going to have to follow through and be the contact for Sager/Clevo so he/she has to know exactly what we want.. Clevo has shown that they are listening to their customers, theyre just a bit slow on some fronts. They arent goin to change just because some random person and a few of his followers want reform. Get some more concrete info and do this properly if you want to have a chance of succeeding!

 

Add XTU support for P150EM!!

 

+1 for both suggestions (fans and bios)

 

Yeah.

- Fix the dang fan profiles
- XTU for 150EM
- open BIOS

 

I concur with Mysterious, First of all this issue is not to do with sager, but the manufacturer Clevo, so please don't bash/include sager in this dispute. Also this particular petition is not very effective or will achieve anything, i find this just to be a complaint from a consumer who expects too much from their product; don't like clevo, please go buy something else and don't complain about it here.

 

I'm sorry vuman619 and Mr_Mysterious but other gaming laptops in this industry have set reasonable expectations of control in regards to performance. I am with the poster that Mr_Mysterious quoted, had I known all of these issues upfront, I wouldn't have purchased this laptop.

 

To be honest, a petition has to take more of a structure and given layout.

Simply creating a petition thread with some vague points/problems won't achieve anything, I'm saying that if this is going to be an official petition thread, we should take more care into what we are writing.

I hope to see what you all's opinions are and we can gather together and see what we can do about it.

 

I look at it a little different way. Having working in the past as a Product Manager things like this actually serve a purpose. Not necessarily an immediate impact like some on here would hope, but feedback that is absolutely needed by the company, in this case Clevo, of what the customer actually wants. A few people emailing occasionally to resellers or importers will likely never get it done as it does not get a point across.

Now I agree that dragging companies like Sager, Mythlogic, or the resellers through the mud will not accomplish anything. However if done right it can actually help with future releases of the bios or if nothing now, with future systems.

And while I understand Mr. Mysterious and vuman619's points of view, where else would the be able to reach enough users to organize? Just my thought.

When I worked for a company as a Product Manager we would pay to get information like this.

Now saying that they may ignore everyone or not even get the message, but never hurts to ask.

 

Why is it that when one petition is started about a subject they would have addressed anyway, everyone thinks a petition will now solve everything? lol

 

An official petition needs to be started, especially for this enduro crap. It really bugs me that my 7970m is only being used to ~ 95% of its potential. Clevo needs to release some sort of update that will allow for disabling of the integrated gpu. And if the display being hardwired to the integrated gpu means a bios update can not fix it, then what? Could Clevo work with AMD for some sort of fix? Seems highly unlikely.

Ryan, I think the most pertinent issue is for the enduro problem, definitely should be a petition for that since all p170em owners with a 7970m are experiencing the performance decrease right out of the box. Totally unacceptable IMO. The fan speed and voltage things would also be nice but are not as ciritcal.

 

Mkay, I think the enduro software issues and in AMD's corner to fix. Supposedly they're releasing new drivers this month. It's a new card, and new tech for Clevo to implement in their high end machines. They're obviously working on a fix, it's just going to take some time.. Personally, I feel like that's a separate matter that is will be resolved with driver updates. Even if they acknowledged the issue publicly, they're going to say "give us a month and we'll push out an update". That's what's going to happen anyways..

If we want fixed fan profiles (supposedly they're working on these but they've been "working" on these for at least the last two gens) and open BIOS, we can't tack on the enduro software glitches. Now if you're asking for some kind of way to disable enduro, that could be added. Idk if that's possible since the gpu has to pass through the iGPU. Perhaps they can make it so the 7970M runs all the time without having to choose when for it to run? I imagine it would require a reboot to access the iGPU though. Optimus had it's issues at first but it's getting better. This run of AMD switching just needs some time to evolve.. Part of the price for being on the bleeding edge of technology

 

I know that a petition is the most effective way to give the company a heads-up.

However, we can't just open petitions for everything- there are some things that require immediate attention, and some things that are just "wishful thoughts" that customers want. I want to draw the line between the two, and I would like some opinions on what people absolutely need(i.e. functionality) and what people would like to have(fan profiles, etc.)

I will create a thread to gather some opinions on this.

 

@Ryan Yeah that would be a good idea!!

 

I've created a sticky, if you have any issues that the company should address immediately, please leave your opinions in the sticky thread.