AMD 7970m to nVidia 680m - Thank you Sager!!!

If this is a driver related problem, nothing is faulty and nothing can be returned just because drivers don't work well. If this is hardware related (7970m most likely), then the 7970m is indeed faulty. Even though some thing like this, to my knowledge, has never happened before, it doesn't mean we wouldn't deserve compensation if it ends up being that the 7970m is hardware limited in that it cannot properly handle this new muxless configuration.

I do believe it is likely a software issue, though. We have heard reports from Anandtech, caveman jim, and sha7bot that a new driver is already in the works. I hope it ends up well. I hope in a couple months, we can all look back at this and laugh at how impatient we all were. And laugh at 680m owners XD

 

waiting for 7 months (if anand's date is correct) before a working driver comes out? can hardly blame people for being impatient. at that point next gen will be around the corner so I would have used this card properly for a few months out of the whole year before selling and replacing it.

 

delete .......

 

what shall i call them? hardware explanations? hardware limitations? hardware explanations of the technical limitations of a clevo/sager rig that has a 7970? yea, i see him "rebuked" in that thread and in this one too. what i don't see is his points refuted anywhere. (is that what you meant? wrong section of the tehsaurus maybe?) if anything, the argument he puts forth is only bolstered by this thread. this is so obviously not a driver issue. come on now. the problem may be alleviated by future driver updates, but to honestly think this is strictly a driver issue is you and all the other clevo/sager with a 7970 owners clinging onto some false hope of a total fix. you didn't answer my question about alienware owners...

and if it's a hardware issue not strictly attributable to the card?

 

calm down. yes, rebuked was the wrong word, i meant refuted, english is not my first language. regardless, his posts re: intel's part were plucked from thin air, there is no proof of his claims and as a re-seller its in his interest to add another party to this issue, making it very difficult for consumer to argue for a refund.

i dont think its a driver issue either. i think AMD screwed up and will try to optimize a driver as best as possible to make the issue less prominent.

what question?

EDIT: just saw the question. No Alienware users have a hardware mux so they can turn enduro off. With enduro left switched on they have exact same performance as we do.

 

so then which of abe's comments were refuted "multiple times as BS" in the other thread? i'm calm, man. i don't even have one of these cards. happy to help with your ESL though.

Sent from my PI39100 using Board Express

 

I can live with that. :thumbsup:

I am sure you cant copy paste any mails from or to AMD here, but knowing they exist means you, other resellers and AMD are adressing the issue, and thats encouraging.
It would have helped to know this months ago, but my bet is that this has been adressed seriously only a month ago or so, am i woring?

good luck with the drivers! i am receiving my new P150 EM next monday and will do some testing myself, i hope i can test thos new drivers soon.


regards
Voz

 

I was specifically addressing your comment scoffing at us for using independent "third party" IT sites and testing software that happen to unanimously agree with our opinion of the product you sell. My analogy was to illustrate the silliness of your argument. I didn't think it was that subtle for you to comprehend and I'm sorry you found the gravity of the comparison too intrusive on your emotional comfort zone

Semantics. Lets say severely crippled instead, after all it's not a 5% difference in performance we're seeing.

Let me guess, you'll debate the definition of "severely" now?

I wanted to see where your company stands on this in terms of actual direct-to-customer support about this, because your contributions so far are just opinion (and badly formulated ones) rather than policy, such as what Mythlogic did, who didn't care to debate this but rather offer solutions through excellent service. A kind of "put your money where your mouth is" situation. You didn't need to name a price, a "we will not charge the full amount for a 680M switch considering the situation, for details contact sales" statement would have sufficed.

I certainly wasn't cautioned of it when I bought my laptop from your company. That's fine I knew about the issue but expected a much sooner fix so I don't blame you, but cautioning customers was certainly not a policy your company followed. We're talking to you in your capacity as a rep so we don't care if you personally "had a discussion" about it over chat or private e-mails or even an obscure post in a single thread buried in some corner of the forum.

P.S: Anyone can be anything on the internet of course, but I'm a resident psychiatrist, so I'd avoid doing the whole passive-aggressive approach if I were you

 

starts here, and goes on for a few pages:

http://forum.notebookreview.com/sager-clevo/685645-anyone-not-have-problem-p150em-7970m-2.html

 

i see where the thread as a whole deteriorates into unsubstantiated banter and speculation which, as of last night when i read it, ended with you commenting:

except for maybe bonnie.clyde's post, which seems to somewhat confirm that the whole debacle is a hardware issue (not just a hardware issue isolated to the card only). and i get it, a driver fix is possible to alleviate part of the problem. but hardware not playing nice with each other is the whole problem. and for the record when i said:

...i meant this thread, not the one i'm replying to now. it's probably obvious that i'm in over my head on this discussion too, so i'll shut up now.

 

as much im heart aching because of this pos amd product which will be the last i will ever buy from this company after the disastrous amount of money i lost ,im happy to see the enduro issue helped take off the masks from retailers to show the ones that really care about their customers from the ones that make pathetic excuses and facts to ditch any responsibility for selling a faulty hardware.

 

Hundreds of post with real experiences with the card

Sellers like xoticpc and Mythlogic acknowledging there is a problem with the card,

even Sager themselves creating a whole thread about it, until AMD shut it down.

AMD acknowledging the problem!!

Anandtech edited their Enduro article after we brought the issue to them, and after doing their own tests.

What else?

I don't understand how do you come here and try to bs people like that.

Understandable, It is not in your best interest to admit the 7970 issues.

 

At no point have I ever said AMD 7970 is without problems.

At no point have I "BSd people."

At no point have I diminished anyone's complaints of their problems.

We at PowerNotebooks have refunded a customer and have upgraded customers' systems.

I have said that the Enduro issue does not qualify for a return or replacement. (Aside from the standard return policy.)

Please don't put words in mouth and read my posts in their entirety.

 

I`m curious sha7bot:
When do you draw the line? How long do the customers have to wait until you declare the GPU not functioning like it should on the EM systems? Its been about 4 months now with no fix. Lets say nothing gets fixed after 2 more months. Will you still have the same view on it all?

 

Ask me two months from now.

 

AT LAST!

Originally Posted by Marc@AMD
I want to thank all those users that have been patient in this matter, and peristent in providing helpful information and feedback to the community.

We have received some positive news from the Driver Development Team. A driver is planned to be released in the near future that will provide significant improvements to notebooks enabled withAMD Enduro™ Technology.

Please stay tuned to our support.amd.com site for the driver posting.

Source: AMD Game Forums - The Clevo 7970M Enduro/under-utilization debacle.

 

That's great news, finally! Good job posting it.

 

Well actually i am just spreading the word in the related threads, the first poster is a newbie with only 5 posts! lol
Bruno_triforce

Now of course we are going to get off about what and how much will this fix or not, but i honestly dont care right now, we got an official AMD information and that is the first battle we won, and the war being declared existant.

 

About time

 

I read this news earlier on the Facebook page. While it's definitely a sigh of relief that I no longer have to look forward to the next gen GPU to upgrade to, I'm going to hold off popping my Ace of Spades for when I actually see it.

EDIT: I don't really have Armand de Brignac, I'm just saying.

 

This is pretty much what the Anandtech article said correct? How is this anything new? Marc is probably being told what Jarred was told for that article.

 

He probably just like hearing it from AMD from an AMD forum as confirmation rather than just taking Jarred's word for it.

I am happy to hear about this statement as well.

 

Marc is an official source. It wasn't publicly factual that AMD was preparing a new driver for Enduro-enabled cards until now.

 

Originally Posted by Marc@AMD
I want to thank all those users that have been patient in this matter, and peristent in providing helpful information and feedback to the community.

That is the key word..... persistant. I've been following this from the moment I figured out my 7970M didn't work to my expectations. Over the past couple months I have seen quite a few of the same forum names across a lot of the tech boards I follow. I don't have to name them, you know who you are. Even in the face of others publically saying you didn't know what you were talking about.... you were persistant. You fought for what you believed in. I give you all a lot of credit and I thank you for all you have done and will continue to do. You are all better techies than me. I gave up and went green. But I'll always remember who fought the fight on my behalf. Thank you.

 

Maybe this thread helped in someway, at least that's what I hoped. Kudos to those who posted screenshots, hard data and other information...and of course those who traversed to the other forums and kept the pressure up. This thread was titled they way it is for a reason.

And thank you nVidia for salvaging my gaming experience.

 

Hold off celebrations till we actually see a driver update and test it.

 

My thoughts as well.

 

understood.

 

I actually just ordered and returned the same machine because of the 7970M problems. I wish I had looked into it earlier and I would have gone with the 680m right away.

Promises don't matter until you see results. I wanted to give AMD another chance but after converting all of my friends to Nvidia and trying this I just feel foolish. Buy AMD if you want to run benchmarks and farm bitcoins, buy Nvidia if you actually want to play games successfully.

 

Considering we've already seen this alpha driver in the hands of Jarred who has posted framerates and utilization, I think it's reasonable to assume that the driver will work as advertised and perform (most likely) better than the alpha version Jarred has, it seems most of the problems with Enduro are now fixed with this new driver, and the driver after that looks to just improve performance further, hopefully bring it to 'parity' with the 680m.

 

actually Jarred's alpha driver results were pretty rubbish - his Kombustor utilization was the same as mine (in fact I scored 2% higher utilization in DX9) and he still had severe utilization drops when reducing detail..

 

His Utilization on ultra in games was 98-100%, when settings turned down he lost utilization, but we don't know if it was because the gpu didn't have to work as hard etc, there was no framerates posted for the reduced quality, only 1080p ultra.

 

It was mentioned that the drivers given to Anandtech didn't include the performance optimizations that were planned for later drivers.

 

I don`t think an AMD representative is outright lying about what you guys will expect from the upcoming drivers. That would only explode in their face considering how tense the whole situation is. Which is why I think AMD have been taking their time since they reported they identified the bug. Gotta be shure they get it right this time.

 

Woah, no need to be a giant turd...

Considering there are many people discussing the AMD issue, I think I can ask a simple question. I'm looking to buy a new Sager, and here we are in a Sager forum talking about cards I was considering buying...