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    After bios update windows is not recognised as genuine

    Discussion in 'Sager and Clevo' started by emporiky, Sep 9, 2011.

  1. emporiky

    emporiky Notebook Enthusiast

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    Hi. I bought my sager np8150 3 mounths ago and so far I am very pleased with the laptop. However recently I updated my bios (with the one from the clevo site) and now the windows (which was included in the package I ordered) is not recognised as genuine. I decided to find the product key in the package they delivered to me and all I found was some Windows 7 manual and a disc inside - "Recovery dvd-rom for Windows 7 Home Premium". I would really apreciate some advices on this problem, because now it seems that I can't use a product, I have paid for.
     
    emporiky, Sep 9, 2011
    #1
  2. Saltius

    Saltius Notebook Evangelist

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    You need sager version bios which includes SLIC
     
    Saltius, Sep 9, 2011
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  3. Drift King

    Drift King Notebook Guru

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    Have you contacted the folks you bought it from? :confused:
     
    Drift King, Sep 9, 2011
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  4. emporiky

    emporiky Notebook Enthusiast

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    I bought the laptop from the oficial sager site, because I live in Europe, and unfortunately once I have updated to a bios from the clevo site I can't revert back to bios from sager.
     
    emporiky, Sep 9, 2011
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  5. Religion

    Religion Notebook Consultant

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    by changing the bios you effectively changed the motherboard. The windows you purchased from sager is technically an OEM install. OEM Windows installs lock themself to the first motherboard they are installed on so now you have a new motherboard as far as windows is concerned. You will need to call microsoft to resolve this most probably.

    or find a way to flash back to a sager bios(can't be done)
     
    Religion, Sep 9, 2011
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  6. theriko

    theriko Ronin

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    your license key should be stuck to the bottom of your laptop, and you should just be able to reactivate without re-entering the key anyway
     
    theriko, Sep 9, 2011
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  7. 84SVO

    84SVO Notebook Enthusiast

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    The online activation will probably not work so you will have to call after it fails. I've done this many times ... just play dumb on the phone ... claiming a format is always a good excuse. Works every time.
     
    84SVO, Sep 9, 2011
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  8. theriko

    theriko Ronin

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    Or you could just tell them the truth - bios upgrade. You are allowed to do that you know...
     
    theriko, Sep 9, 2011
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  9. emporiky

    emporiky Notebook Enthusiast

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    Thank you so much guys :) Just entering the product key from the bottom of the laptop worked like a charm !
     
    emporiky, Sep 9, 2011
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  10. Religion

    Religion Notebook Consultant

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    computers.
     
    Religion, Sep 9, 2011
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  11. theriko

    theriko Ronin

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    This is quite common with bios updates, you've changed it enough for windows to notice, but not enough for it to see it as a different computer.
     
    theriko, Sep 9, 2011
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  12. Drift King

    Drift King Notebook Guru

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    Glad you got it taken care of. :)
     
    Drift King, Sep 9, 2011
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