I am looking for some info from a few people who have had a P15xSM for OVER 2-3 weeks. Further back the better.
If you remove the cover on back next to CPU should be white sticker with some info on it.
What does it say on far right around the middle? Should be V and have some numbers or letters etc.
Thx
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Had my P150Sm for three weeks now; V3.2A
Bought in Sweden from pc-konsulten.se -
Any others can check real quick? Only need remove back cover, except it MIGHT be under the RAM right in that spot if you have any installed, which of course if you do remember to remove the battery first -
Aren't the MBs the same in the P17xSM/NP82x0 and P151SM? These also had the same mSATA issue.
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Chances are at the moment they are the same.
My understanding is right now v3.5a and later have the mSATA issue fixed. This is true for the P151SM & P157SM, I imagine so for the others too though. Most people that got laptops in last 1-2 weeks probably have that rev. depending on your reseller and how fast they go through stock or if clevo agreed to do an exchange of stock.
My Sager NP8250-S shipped over a week ago and includes the revised MB and has been confirmed to be what Sager is calling the NP8255-S models
I was just interested in what others had but guess no harm in me telling people what ver actually fixed it. -
Prostar Computer Company Representative
I believe the 3.1A model was prone to the issues the 3.2A isn't. I'm not as privy to anything beyond the 3.2 revision just yet, but to my knowledge, we are currently receiving the 3.2A board.
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I haven't yet setup mine to see if anything else shows changed. Would be awesome if it included C2 rev from intel hah, but I doubt lol
Anyway if you're still getting 3.2A it's probably just remaining stock. You should start getting 3.5A soon and my understanding that is the one Clevo officially declared the issue resolved in. It might be less on the 3.2 vs 3.1 too but I guess they didn't consider it 100% and thus we ended on this rev.
I planned to use both ports so thus why was concerned myself, but most customers probably won't so it will never be an issue, not to mention it was rare anyway. -
Why do they even ship them out if they know there's issues? I don't get it. -
Prostar Computer Company Representative
Hey guys,
The 3.2A revision was to address an issue with the 8970M card. On the 3.1A board, users had a heck of a time installing ATI drivers.
I just got confirmation from R & D that we received the 3.5A board recently as well, though I'm still a bit in the dark as to what the 3.5A board addresses. -
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Just go my laptop.... Revision 3.4A...
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Is V3.1a the earliest board shipped? I think I was one of the first people here with a Sager NP8230 and I'm the only one I know of with these crazy freezing/hanging during light use of this laptop. I did everything. Reinstalled drivers, tested memory, cpu, video card as was suggested to me in the NP8230 thread. They were all fine during the tests. But opening a tab in google chrome or just opening notepad sometimes will cause this laptop to hang for like several seconds. I ordered this on June 17 from GentechPC and it delivered sometime in early July (July 1?). The 15-day window to return it has passed. I repasted, cleaned out the fans and vents. Still kept hanging. So I ordered a Plextor 256gb mSATA yesterday that I think should come today. Hopefully, maybe that'll help.
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That said I doubt the issue you're having is related to that, given many others have same early system and not that issue.
Now while you are beyond 15-day return IF you're having issues that seem to be hardware why not invoke the use of your warranty? You should have at least gotten a 1 year warranty included.
Just be sure the issue can be duplicated and give them the steps when you send in. Who knows, you may end up getting a MB swap out of it or something else found to be the trouble maker. -
I read about people having this hanging problem with the 9130 and the 8130. I don't know how much improved the 8230 is over those models so I don't really know if it's related. But, try to start over and make the mSATA the boot drive and see if that helps.
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If this happens on a clean install with latest drivers it's probably hardware related.
Now I know you said the RAM passed but I have seen RAM pass test over and over and end up being the issue. The reason is RAM load vs. CPU load vs. chipset/controller loads. When just testing ram sometimes other things don't get tested well. Why does this matter when the issue isn't them? Simple, everything impacts voltages and heat when things have load.
I have found memtest to not be accurate except for cases when the ram was indeed flat out bad. I have learned windows based memory testing tools have shown me errors in times memtest passed 100x saying good because the way the load is applied so make sure when testing things you try different tests and different ways.
If you have multiple sticks of memory pull all out but one and run it for a while, if no freezes add another and run for a while and so on. If freeze with first one try a different one.
A lot of times these issues are just memory. It's rare for a CPU to be bad and GPU generally either boot or don't or show a mess or don't so probably not GPU. That only leaves MB and memory for most part, though not to say it's them. bad driver/software CAN do similar.
Anyway, it's a pain I have been through in past myself, sucks but just don't let it get the best of you.
RMA process depends on what is found or what parts are needed. I have RMAed a laptop to Sager before on a Monday and had it back by the following Monday. Not sure how that company handles them or if they use Sager etc but don't keep fighting the issue if you can't figure it out because IF it ends up being bad hardware part it COULD damage another over prolong use. See if you can get a loaner or something from someone for work.
Anyway good luck on everything, hope it gets figured out, in a way I hope it's just RAM as that's simple and they would prob just mail you replacement.
Anyone with P15xSM/NP82x0 what is your MB rev?
Discussion in 'Sager and Clevo' started by Bryanu, Jul 31, 2013.