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    AuthenTec Trusuite Fingerprint Reader Windows 8

    Discussion in 'Sager and Clevo' started by Cakefish, Aug 7, 2013.

  1. Cakefish

    Cakefish ¯\_(?)_/¯

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    AuthenTec Trusuite (on my new P170SM) has issues on Windows 8. Namely, it will only launch websites using IE10 and not Chrome, my default browser. I've gone through the FAQ on their website where it suggests to delete registry keys. I did. Still same issue. I think it's because of Windows 8 incompatibility. However, it seems the company has gone bankrupt and offers no support at all on their products anymore. The website says that they are working on a Windows 8 version of the program, but who knows how old that information is as it looks as though the website hasn't been updated in ages - and almost a year since Windows 8 launched and still no updated program - it looks unlikely that that vapourware will ever be released.

    Why do Clevo use a bankrupt company's product on their machine? Any alternative software programs that are compatible with this particular fingerprint reader?

    EDIT: solved, see below.
     
    Cakefish, Aug 7, 2013
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Likely due to held stock...
     
    Meaker@Sager, Aug 7, 2013
    #2
  3. CoolPrizes

    CoolPrizes Notebook Consultant

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    Pretty sure they are not Bankrupt. Apple has licensed a patent from them.
     
    CoolPrizes, Aug 7, 2013
    #3
  4. Prostar Computer

    Prostar Computer Company Representative

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    Apple acquired them in October of last year.

    - AuthenTec Support | Home

    After seeing the support page, it looks like it could be awhile before they update the driver to address the problem you're having, Cakefish. :eek:
     
    Prostar Computer, Aug 8, 2013
    #4
  5. kopap

    kopap Notebook Enthusiast

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    kopap, Aug 8, 2013
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  6. Cakefish

    Cakefish ¯\_(?)_/¯

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    Cakefish, Aug 8, 2013
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  7. CoolPrizes

    CoolPrizes Notebook Consultant

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    Weird that your reseller chose to install the TruSuite software. Clevo only lists the TC drivers for the fingerprint reader. Those TC drivers are Windows 8 compatible.
     
    CoolPrizes, Aug 8, 2013
    #7
  8. kopap

    kopap Notebook Enthusiast

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    You are welcome good to see that it worked for you

     
    kopap, Aug 9, 2013
    #8
  9. Elrinth

    Elrinth Notebook Enthusiast

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    authentec website seems to be no more. where can I get this AuthenTec Customer Support > Downloads > Windows > ProtectorSuite 2012 now?
     
    Elrinth, Dec 4, 2013
    #9
  10. Prostar Computer

    Prostar Computer Company Representative

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    Your supplier and/or Clevo should have it.
     
    Prostar Computer, Dec 5, 2013
    #10
  11. Mikaelft

    Mikaelft Notebook Consultant

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    I have P150EM

    Can I download and install authentec 1.6.1.341 for P1xxSM?
    "Authentec fingerprint driver (1.6.1.341) for Windows 8.1 64-bit version"
     
    Mikaelft, Jun 24, 2014
    #11
  12. MrDJ

    MrDJ Notebook Nobel Laureate

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    all the links on thsi thread are now dead links.

    i replied to your other post about this company now being defunct and not suporting any previous readers.

    edit
    taken over by apple and not supporting any previous laptops.
     
    MrDJ, Jun 24, 2014
    #12
  13. littlecx

    littlecx Notebook Deity

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    i think the working version is 1.4.0.275
     
    littlecx, Jun 24, 2014
    #13