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    BSOD caused by Touchpad driver

    Discussion in 'Sager and Clevo' started by reedandbic, Feb 22, 2017.

  1. reedandbic

    reedandbic Newbie

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    The laptop is P750DM2-G. 7700+1070.
    This issue is happened when I play WOW. it has occured 3 times. Really annoying when raid.
    And I use windows debug tools to find the reason, it seems syntp.sys is the murderer.
    I find a lot of websites to get the newest driver, and found Synaptics 19.3.4.58(I think this is newest, though the date is 12-29-2016), from the release note, it said:
    HDR-34913 ✓ BSOD when USB plug-in and out | 19.3.4.36 | Clevo.Inf | RS1 Image
    but, my laptop BSOD today again...

    SO, the only solution is disable the touchpad? or anyone has the newer driver that solve the issue?
    thanks~
     
    Last edited: Feb 22, 2017
    reedandbic, Feb 22, 2017
    #1
  2. t6nn_k

    t6nn_k Notebook Consultant

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    Last edited: Feb 23, 2017
    t6nn_k, Feb 22, 2017
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