The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Backlit keyboard wont work at all.

    Discussion in 'Sager and Clevo' started by liamynwa, Nov 21, 2013.

  1. liamynwa

    liamynwa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    Hi all, received my new p150sm a few weeks ago. Hotkey never worked though when the laptop turned on the keyboard was blue. I downloaded the custom backlit keyboard software for Clevo laptops "LightFX" and that worked for a couple of weeks perfectly. Then in stopped working. Whenever I tried to run it would come up with an error message with both english and asian writing on it. So I had to just run the keyboard with the default blue. And now, today, it's stopped lighting up completely!
    Anyway I uninstalled hotkey and lightfx, downloaded the latest version of Hotkey (7.00.26) installed it, didn't work. Tried downloading latest version of LightFX and the same error message is coming up! :mad:

    Any help would be really really appreciated!
    Thanks in advance
    Liam
     
    liamynwa, Nov 21, 2013
    #1
  2. mattcheau

    mattcheau Notebook Deity

    Reputations:
    1,041
    Messages:
    1,246
    Likes Received:
    74
    Trophy Points:
    66
    what OS are you running?
     
    mattcheau, Nov 21, 2013
    #2
  3. liamynwa

    liamynwa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    Windows 7 Home Premium
     
    liamynwa, Nov 21, 2013
    #3
  4. mattcheau

    mattcheau Notebook Deity

    Reputations:
    1,041
    Messages:
    1,246
    Likes Received:
    74
    Trophy Points:
    66
    couple things to try:

    -try ver. 8.0134 (you can get it here from sager's downloads, no difference from the clevo version)
    -roll back to ver. 6.0100 ( here)
    -make sure .net 3.5 is installed (with support for 2.0 onward)
    -if you have to install .net anew, uninstall hotkey first and then reinstall it after .net installs
     
    mattcheau, Nov 21, 2013
    #4
  5. liamynwa

    liamynwa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    I tried the first two instructions but to no avail. On my list of programs it lists both .NET framework 1.1 and 4.5.
    Should I uninstall both and download 3.5?
    Thanks for your advice so far by the way.
     
    liamynwa, Nov 21, 2013
    #5
  6. myx

    myx Notebook Deity

    Reputations:
    223
    Messages:
    1,017
    Likes Received:
    85
    Trophy Points:
    66
    You could always try a clean OS install as a last option...just saying.
     
    myx, Nov 22, 2013
    #6
  7. mattcheau

    mattcheau Notebook Deity

    Reputations:
    1,041
    Messages:
    1,246
    Likes Received:
    74
    Trophy Points:
    66
    option of last resort. 99.99% sure to work though.

    OP, you could try that with .NET. i'm not even sure how the two interplay. i've just seen that advice given before. try anything else you can think of too.
     
    mattcheau, Nov 22, 2013
    #7
  8. liamynwa

    liamynwa Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    Well I forgot to add I solved the problem of the keyboard not turning on immediately. It just wasn't turning back on after I'd had it in sleep mode. Restarting it didn't help for some reason but the next day after it had been shut down it worked. I still cannot get hotkey or the mod to work much to my frustration. If anyone else had any advice it'd be great!
     
    liamynwa, Nov 25, 2013
    #8
  9. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,200
    Likes Received:
    17,911
    Trophy Points:
    931
    Have you tried an EC reset by removing the AC and battery for a few mins?
     
    Meaker@Sager, Nov 25, 2013
    #9