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    Blue Screen Error on Sager 9750V

    Discussion in 'Sager and Clevo' started by Stalvros, Jun 8, 2007.

  1. Stalvros

    Stalvros Notebook Evangelist

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    I dont understand
    it happened almost everytime

    every now and then,
    my sager N9750V
    will go to blue screen saying stuff like

    Driver_<something>_<something>_Failure

    <and a lot more>
    <But i didnt read it>

    and then it will just do a countdown and then restart the computer
    and this happens RIGHT AFTER i boot up the computer
    and vista just started.

    Is there something I can do to fix this?
     
  2. coolguy

    coolguy Notebook Prophet

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    Vista sucks real bad. Much slower than XP. May be you need to update the corresponding driver which pops up in the blue screen error. (example: xxx.sys file name)
     
  3. Gophn

    Gophn NBR Resident Assistant

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    Sorry to hear.

    I had Vista Ultimate on my D900K a while back. I did not like it.

    So I am now happy with my XP Pro, until Vista gets to Service Pack 1 and/or improves their compatibility & optimizations... then I will re-consider to switch over.

    As for the BSODs:
    - did you install the official Vista drivers for your notebook?
    - try to uninstall any third party (anything not Microsoft) programs that is in the startup like:
    -- Antivirus, Firewall, Spyware/Malware removers, etc...

    I ran into issues with stuff I wanted to use, but Vista didnt like it.
     
  4. Exatrive

    Exatrive Notebook Consultant

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    Vista Hasn't ever crashed on me not even once so far.. A program running in vista on the other hand isn't true.. and Vista doesn't run that much slower the XP or else I wouldn't be running it in the first place.. but I would not wish vista on anybody unless they are willing to learn how to work with it diffrently.
     
  5. OldManNoPants

    OldManNoPants Notebook Consultant

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    Are you running AVG anti-virus by chance?? I got BSoD's everytime on boot until I removed AVG. Now everything runs like buttah again!
     
  6. Stalvros

    Stalvros Notebook Evangelist

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    i was running AVG
    but now im not running anything

    i installed avast
    but then it cant even activate properly :(

    hmmm....
    so its not my com problem then?
    its vista's problem?
     
  7. Stalvros

    Stalvros Notebook Evangelist

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    I finally got a glimpse of the driver
    It happened again this morning
    and it states

    Rtlh86.sys

    whazzat????
    what am i supposed to do with that info?
    and i dont see such system at all in my driver thingy :(

    can anyone help me?
     
  8. Exatrive

    Exatrive Notebook Consultant

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  9. Stalvros

    Stalvros Notebook Evangelist

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    so ill just download and install that and it'll be fine?

    (btw, i can just choose to download from any of those 2 sources you gave me right?)
     
  10. Exatrive

    Exatrive Notebook Consultant

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    they are the LAN drivers.. if they are the drivers causing the problem then yeah.. it may fix your problem.. if not if could be something that triggering the adaptor to error out.. Both links are the same just one points to the web page of the link on realtek web site and the other points to the download itself.
     
  11. Stalvros

    Stalvros Notebook Evangelist

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    Hmm
    just as i was installing it,
    it went to the blue screen again :(

    it says this time
    error 0x0000007C
    i have no idea whazzat
     
  12. Exatrive

    Exatrive Notebook Consultant

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    well in order for it to install it must uninstall the old driver.. it sounds like something really off with your LAN driver as it doesn't even want to release the driver properlyh... are you even using your LAN adaptor.. if you are try to install the new drivers without it being connected.. or try to to disable the adaptor in safe mode. I am not sure if you can install it in safe mode but that sucks. in any case if you could replace the driver in safe mode without networking support as this would disable all your lan drivers then you might be in luck.. your quite in a jam but at least you go something to go on.. if this fixes your problem then your in luck.
     
  13. Gophn

    Gophn NBR Resident Assistant

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    I think you can going into Safe Mode to uninstall the LAN in the Device Manager and then install the new drivers (all of this inside of Safe Mode)
     
  14. Stalvros

    Stalvros Notebook Evangelist

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    oh alright
    ummm, im just looking for the driver actually
    i dont know which is the one

    can you direct me?
    what i did was

    1st - right click my computer > properties
    2nd - device manager
    3rd - go to NETWORK ADAPTERS
    and there should be 2 files there

    file A - 802.11 MiniPCI Wireless Network Adapter
    file B - Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.0)

    im assuming its the file B that i need to uninstall right?
    so i just double click that one
    and go under driver and click 'uninstall'

    (I havent tried it yet)
    (but i was thinking 2 things before i do this)
    1st - can you uninstall in normal mode? (dont have to go to safe mode)
    2nd - cant you just update driver instead of uninstalling it?
     
  15. Gophn

    Gophn NBR Resident Assistant

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    Exactly right.

    You should do this all in Safe Mode (to prevent BSODs)

    After you uninstall it, it should disappear from the Device Manager.

    Then highlight anything in the Device Manager and
    go to ACTION > Scan for Hardware Changes

    Windows should detect a new device, and hopefully will ask you for the driver [location]. Direct the location to the new driver and let it install.

    If Windows does not ask for the driver, then right-click on the Realtek Gigabit and choose UPDATE DRIVER, and direct that to the location of the new drivers.
     
  16. Exatrive

    Exatrive Notebook Consultant

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    yeah.. you may want to download the driver only in a zip.. instead of the exe that is the auto installer... vista came with built in drivers for this nic so it will most likely just reinstall it on hardware scann instead of asking for driver locations.. so update driver through device manager is your best option if you got the drivers with inf sitting unziped somewhere on the system.
     
  17. Stalvros

    Stalvros Notebook Evangelist

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    yep
    i got the uninstaller with the .exe thingy
    in 1 file

    btw, i tried uninstalling it in safe mode
    it still gives me that blue screen :(
    i cant uninstall it at all :(

    should i just update it without uninstalling it?
     
  18. Gophn

    Gophn NBR Resident Assistant

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    Hmm..... I guess you should do that then, try to update the driver (still in Safe Mode)

    AND can you do me a favor:
    Get HiJackThis, and Run a Scan.

    Post the list all of the startup processes and services that are found by Hijackthis

    It can help me determine the issue as well.
     
  19. Exatrive

    Exatrive Notebook Consultant

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    Wow.. not being able to remove something even in safe mode is a big issue... have you tried to start without networking support in safe mode? Gophn suggest you get HiJackThis.. Its good to see if something is highjacking you nic...

    extract the driver zip into some folder..

    after you extract the zip is a folder "WINVISTA\32" Folder is the drivers where you can try to install via the update driver option in device manager..
     
  20. Stalvros

    Stalvros Notebook Evangelist

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    oh man
    i did what gophn says

    uninstall in the safemode
    but the thing is
    when i scan for hardware changes,
    it installs BACK the same vista drivers

    after that,
    i tried to update it and direct it to the file
    but then it just state that it already has the most UPDATED file -_-
     
  21. Exatrive

    Exatrive Notebook Consultant

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    Tell it you will choose a driver to install.. and manually select the new driver from the folder.. don't let windows choose what driver to install.