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    Blue Screen on my 9260!! Help a Rugger out boyz!

    Discussion in 'Sager and Clevo' started by Rugby Lock, Nov 10, 2007.

  1. Rugby Lock

    Rugby Lock Notebook Geek

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    Ok, I got the message popping up a few times:

    "Insufficient memory complete this API."

    I hit the ok button and it goes away and then the system shows me the blue screen and crashes. The system restarts and asks me if I want to report the error so I do and the message that shows up from Msoft is this


    "Consider BIOS upgrade

    Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer’s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.

    During the crash analysis, we noticed the basic input/output (BIOS) system version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor.

    Additional information

    Important: Upgrading the BIOS version may require moderate to advanced troubleshooting skills. If you are uncomfortable with performing these steps, you might want to consider consulting with paid technical support.

    If your computer contains an Intel processor, you can use special utilities to identify your specific processor. Click the following link to go online for more information:

    Intel Processor Identification Utility

    List of BIOS Manufacturers

    For a list of BIOS manufacturer websites, see the following two Knowledge Base articles on the Microsoft Support website:

    See the article 243909 for a list of BIOS manufacturer websites Part 1 (A-Pi)

    See the article 243971 for a list of BIOS manufacturer websites Part 2 (Pr-Z)"

    So I check both their lists and neither Clevo nor Sager are there. Help a rugger out boyz......
     
    Rugby Lock, Nov 10, 2007
    #1
  2. Gophn

    Gophn NBR Resident Assistant

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    you can do a MemTest86+ test (burn the ISO on a CD, let it autoboot to run test)
    - if it goes through a full pass with no memory errors listed, then its not your memory.

    Then I would be suspicious about which software or update was installed into your system thats causing that issue.
     
    Gophn, Nov 10, 2007
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  3. DJDave

    DJDave Notebook Consultant

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    I think i would try Removing just one stick of ram and try booting on just one stick and then the other.

    You will find out quickly if one of your Sim's is bad.

    Heck, maybe just reseating them can make a differance?
     
    DJDave, Nov 10, 2007
    #3
  4. kl5167

    kl5167 Notebook Evangelist

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    You might want to check the last couple of programs installed as well as any updates that might have happened in the last few days.
     
    kl5167, Nov 10, 2007
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  5. Kozi

    Kozi Notebook Evangelist

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    There are some built in diagnostics in Vista that I found the other day. One is a memory diagnostic.

    Similar to scandisk, it requires a reboot and runs before Vista loads. It takes about 5 minutes or so to run on 4GB of RAM. I did it the other day for kicks.

    You may give that a shot to see if it passes or not.
     
    Kozi, Nov 11, 2007
    #5