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    Blue Screens occasionally after WoW BfA patch

    Discussion in 'Sager and Clevo' started by Nikodemus82, Jul 24, 2018.

  1. Nikodemus82

    Nikodemus82 Notebook Geek

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    As the title suggests, I'm getting some occasional blue screen crashes after the Battle for the Alliance pre-patch with World of Warcraft. Here is the screen I get during the crash. I tried to add a picture of it, but having a hard time with that. The stop code is DRIVER_IRQL_NOT_LESS_OR_EQUAL and it says SynTP.sys is what failed. Not sure if that helped. I'm assuming this is driver related, but NVIDIA says my driver is up to date. Is there a report I can run to try to diagnose this error? Any help would be appreciated, not so good at troubleshooting these problems.

    EVOC P650-RS
    i7-6820HK @ 2.70 GHz
    GeForce GTX 1070

    Thanks all!
     
    Nikodemus82, Jul 24, 2018
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

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    Try the Windows native/generic driver for the Synaptics touchpad; you can remove the current version from within Device Manager, under Human Interface Devices (be sure to check the "delete driver software for this device" also).
     
    Prostar Computer, Jul 24, 2018
    #2
  3. Nikodemus82

    Nikodemus82 Notebook Geek

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    Thanks, I didn't even realize that it was referencing the Synaptics touchpad. I deleted that driver and am giving it a shot. Strange thing is that I always have the touch pad disabled when gaming. It still works, but can't do multi-touch actions with it as is.
     
    Nikodemus82, Jul 24, 2018
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  4. Nikodemus82

    Nikodemus82 Notebook Geek

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    Thanks for the tip, but got another crash with the same error. Any other advice?
     
    Nikodemus82, Jul 24, 2018
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  5. Chastity

    Chastity Company Representative

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    Chastity, Jul 24, 2018
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  6. Nikodemus82

    Nikodemus82 Notebook Geek

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    Nikodemus82, Jul 24, 2018
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  7. Chastity

    Chastity Company Representative

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    You could, but you'd need to reapply the fix.
     
    Chastity, Jul 26, 2018
    #7