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    Bluescreen - Sager NP9150 XoticPC

    Discussion in 'Sager and Clevo' started by sikknazty, Aug 24, 2012.

  1. sikknazty

    sikknazty Notebook Guru

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    Recently been getting bluescreens 70% of the time I boot up my laptop... Dunno why, i've ran Ccleaner, malwarebytes and bitdefender 2013. Ima try a defrag. Any other solutions? I've also uploaded my dxdiag.txt.... I'm running a AMD 7970m.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8009B90010
    BCP2: FFFFF88003231250
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\082412-34913-01.dmp
    C:\Users\Austin\AppData\Local\Temp\WER-88561-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt
     

    Attached Files:

    sikknazty, Aug 24, 2012
    #1
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    MrDJ, Aug 24, 2012
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  3. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    I'm sorry to hear of the trouble you're having sikknazty. If you can't get it working with MrDJs help feel free to contact our tech support for assistance, we'll be glad to give a hand.
     
    Support.1@XOTIC PC, Aug 24, 2012
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  4. sikknazty

    sikknazty Notebook Guru

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    sorry for the late reply i just moved into my dorm for college so i've been busy... but when i click analyze on whocrashed? it gives me an error and it says "please scroll down the information window and read the report..." i've enabled dump files sooo it says it has to be large enough for the program to read? so maybe i just wait until it crashes again and analyze it after?
     
    sikknazty, Aug 24, 2012
    #4
  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    when you scroll down after clicking analize dont you see something like this:
    normally your computer should hold it in memory.
    i did check your dump file but it doesnt mean nothing to me as i have no idea what im looking for :(
     
    MrDJ, Aug 24, 2012
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  6. Prostar Computer

    Prostar Computer Company Representative

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    Do you know what are the last two installed applications before you begin to see the bluescreen?

    If you do not remember, re-install the Windows, drivers and all the application again.
     
    Prostar Computer, Aug 24, 2012
    #6