I got a sudden Bluescreen the other day on my P157S while installing a Java JDK. But I hadnt shut of my laptop in a few days, only using sleepmode. Can this cause random system crash in windows?
Ive ran Prime 95 for a while, nothing happened, iva also used memtest86.
Thanks.
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Support.3@XOTIC PC Company Representative
Do you happen to have a SSD, if so check for firmware updates.
You can also install whocrashed Resplendence Software - WhoCrashed, automatic crash dump analyzer, which will generate a crash report that you can actually read and will tell you what caused the BSOD. -
Meaker@Sager Company Representative
The install file itself may also have been corrupt and done something odd, I would worry if it happens again with another program.
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Yes I have the SSD that came with my pc, Intel 5 series 120gb(something) and i checked its the latest firmware.
Here is what WhoCrashed had to offer:
On Tue 10/22/2013 12:08:35 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\102213-7488-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4688)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800333F798, 0xFFFFF8800333EFF0, 0xFFFFF880012E8E27)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
This is info correct with the same info as my Reliability Monitor in windows. -
Meaker@Sager Company Representative
Well it is a file system error but that could be caused by a corrupted install file.
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i guess its nothing to worry about, unless it happens again. -
Meaker@Sager Company Representative
Pretty much, blue screens can happen if a piece of software does something really stupid, so unless it happens with more than one program it can easily be a software issue.
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Prostar Computer Company Representative
It's Java we're talking about.
I'd lean more towards the bad install file Meaker alluded to, rather than anything worth major concern. Have you since tried updating it? If you get the blue screen again, remove Java altogether, then (if you still need it) download the updated version and install it standalone.
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BTW I didnt mention this. But during install it just froze and I heard a "helicopter" sound and it rebooted. I didnt see the actual BLUE screen : P But on startup it said it recovered from a system/fatal error and it said Bluescreen in the desription it left.
But i guess this is the same thing. -
Meaker@Sager Company Representative
Sometimes the restart happens before the blue screen can display.
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Prostar Computer Company Representative
Yeah, some memory dumps are completed quick enough to not display any BSOD. Glad it's working fine now though!
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Okay, so it seems something strange is still going on. I just had a recent freeze, but no BSOD came and it was just the freezed screen forever. So i had to shut of manually. And no report was created. Nothing is seen in WhoCrashed or reliability history.
This has happened twice since i made his thread. -
Meaker@Sager Company Representative
Errors that occur seemingly at random over long intervals are very tricky to diagnose, it could be a specific software issue or a very rare occurring hardware issue. Keep task manager open and see if there are any signs of programs acting up.
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These freezes last for like 4-5 seconds.
HoN was installed recently, so the BSOD and the other freeze did not came after installing HoN. -
Meaker@Sager Company Representative
What about other games?
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I forgot to say this, all my games are installed on my secondary HDD while my OS is installed on my SSD. So it would make sense thta my HDD indicator blinks at the same time the buffer/ hang comes up. But the system freeze wont be affected by this if my HDD is bad when OS is on SSD?
Maybe do a RAM test tonight o/s
This does not happend in other games, as far as I know tho.
Ty.
EDIT: Im also planning on doing a fresh install later, switch to W8 -
The same shyt happened right now. I was using Vue(3d software) and I did a sudden thing, and EXITED the window that followed and suddenly the program froze and the mouse-load-icon appeard. I tried to open task manager and then it froze.
Is it RAM? -
Prostar Computer Company Representative
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Apparently not. Ran memtest86 for 6 hours and 6 passes. No errors.
Maybe CPU??? -
Meaker@Sager Company Representative
Memtest can't pick up on all memory related errors.
Bluescreen whne pc stays on for a long time?
Discussion in 'Sager and Clevo' started by omaro90, Nov 1, 2013.