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    Bluetooth mouse periodically stops responding

    Discussion in 'Sager and Clevo' started by SnowDrifter, Feb 13, 2015.

  1. SnowDrifter

    SnowDrifter Notebook Geek

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    And it is really getting on my nerves especially while gaming. Every 5 minutes or so it stops responding for 5-10 seconds at a time

    Mouse is a microsoft touch. I've tried going into device manager, going into the network card properties and unchecking the box allowing the computer to turn it off to save power, but the problem still persists
     
    SnowDrifter, Feb 13, 2015
    #1
  2. tmmedic20

    tmmedic20 Notebook Guru

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    Update the drivers, had same problem with all Bluetooth devices, make sure the power management is off and driver is up to date fixed it.
     
    tmmedic20, Feb 14, 2015
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  3. SnowDrifter

    SnowDrifter Notebook Geek

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    Verified drivers are up to date and power management is off. No dice
     
    SnowDrifter, Feb 14, 2015
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  4. tmmedic20

    tmmedic20 Notebook Guru

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    Are you just using a mouse or Bluetooth headset too? I had issues with the XFI software
     
    tmmedic20, Feb 14, 2015
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  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Make sure your bluetooth/wifi device is not set to turn off to save power in device manager.
     
    Meaker@Sager, Feb 16, 2015
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  6. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Have you checked to see if a wired mouse does the same thing, just to make sure it is a bluetooth problem.
     
    Support.3@XOTIC PC, Feb 16, 2015
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  7. SnowDrifter

    SnowDrifter Notebook Geek

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    Not specifically a wired mouse, however I have an older one with a plug in wireless dongle which operates as intended
     
    SnowDrifter, Feb 16, 2015
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  8. SnowDrifter

    SnowDrifter Notebook Geek

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    Power saving is disabled and still the same issue
     
    SnowDrifter, Feb 16, 2015
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  9. tmmedic20

    tmmedic20 Notebook Guru

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    Check under human interface devices find your mouse and turn off power saving there to, this is what finally worked for me
     
    tmmedic20, Mar 1, 2015
    #9